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Novotel Sao Paulo Morumbi

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#39 of 322 Hotels in Sao Paulo
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1 room 2 adults 0 children
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Novotel Sao Paulo Morumbi
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909 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Reviewed 3 days ago NEW

In some senses it is a typical Novotel: rooms with all what you need and not more. However, the bathrooms are very small (shower in a kind of cabinet), smaller than the usual Novotel. And the other negative point is about cleanliness. It is not. Two examples: in the bathroom there were long hairs (not mine) and in my in-room...

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Helpful?
Thank Daniel B
Sao Paulo, SP
Reviewed 3 weeks ago

I had a number of small issues, and a big one. The small issues: not properly clean rooms/toilets (moldy shower area, with previous guest's hair over the floor; clogged shower orifices, diverting water beams all over the place; cold bacon and watered-down orange juice in breakfast, just to name a few). The big issue: unacceptable experience in the restaurant. We...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Rodrigo D
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Rodrigo D, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Barcelona, Spain
Reviewed 4 weeks ago via mobile

The hotel is ok with clean and nice rooms and very well located. However the buffet, dinner and breakfast, are really poor compared even with other Novotel and the service is not so professional. They need to improve....

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Helpful?
Thank DANI4268
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Dani4268, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sao Paulo, SP
Reviewed 7 January 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank helenal642
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Paris, France
Reviewed 27 November 2016 via mobile

I stayed there for 3 nights during a business trip. Good: - Mine room was nice and clean! (Executive) - Bed was comfy, pillows as well - Bathroom was good - Huge TV screen - Good breakfast - Iron and board in the room - The team was very gentle Bad: - I did not like the food from the...

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Helpful?
Thank GmeSni
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear GmeSni, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Montevideo, Uruguay
Reviewed 1 November 2016

The staff at the reception were friendly and helpful, and the breakfast and restaurant very good. However, the rooms and bathroom are small and not very comfortable; we stayed 4 days and in 2 days the room was not made up when we came back after several hours out of the hotel. The wi-fi in the rooms did not work...

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Helpful?
Thank RICARDO V
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Ricardo V, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,...

Reviewed 27 October 2016 via mobile

I had a business trip in São Paulo and as our company is located closed to this hotel it was the advice to stay. The standard is the one you can expect from Novotel all around the world. The is clean and provide usual services, there are a small outside pool but with a great view to Sap Paulo. The...

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Helpful?
Thank Gábor G
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Gabo G, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,...

Brussels, Belgium
Reviewed 26 October 2016 via mobile

The hotel is located at the wrong side of the bridge! Not save at night! The rooms are the basic Novotel ones! The outside pool is nice, the fitness rather basic! Breakfast was good, with someone preparing eggs just like you wish! Excellent! A fresh cheese or yoghurt could increase the positive experience!

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Helpful?
Thank Pascal B
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Pascal B, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 28 June 2016

With very neat design of furniture and room, staying here is comfortable. The general service is as in all brazilian environmentts, very charming. Smiles are all around. Its placed in whats today the central of activity in Sao Paulo.

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Helpful?
Thank Fernando R
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Fernando R, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Campinas, SP
Reviewed 29 February 2016

The hotel location is very good when you need to be at Morumbi area. I have used this hotel years ago and I have had a very good experience. But my last experience last week was not good. The room was very small, parking service is not good as well the main desk. I have had to pick up my...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Isabel A
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Isabel A, Thank you share your experience at the Novotel Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Morumbi is located 6 km from Congonhas Airport and 40 km from Guarulhos Airport, near the Centro Empresarial Nacoes Unidas business centre and a range of stores such as D&D, Shopping Morumbi and Market Place. A perfect location for both business and holiday trips to Sao Paulo, the hotel features 190 stylish rooms, 14 meeting rooms for seminars and conferences, broadband WiFi in public areas, restaurants, a bar, gym, swimming pool, barbecue, playground and parking. ... more   less 

Additional Information about Novotel Sao Paulo Morumbi

Address: Rua Ministro Nelson Hungria 450 | Vila Tramontano, Sao Paulo, State of Sao Paulo 05690-050, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: €76 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sao Paulo Morumbi 4*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Cheap Tickets and ACCOR so you can book your Novotel Sao Paulo Morumbi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Sao Paulo Morumbi Hotel Sao Paulo
Novotel Sao Paulo Morumbi Brazil
Hotel Style:
#6 Green Hotel in Sao Paulo
#17 Family Hotel in Sao Paulo
#24 Luxury Hotel in Sao Paulo
#35 Romantic Hotel in Sao Paulo
#43 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sao Paulo Morumbi staff and other travellers.
8 questions
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Trinidad
over a year ago

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Questions? Get answers from Novotel Sao Paulo Morumbi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a twin beds room because the double bed was small”
 of 5 bubbles 577ricardov, 1 Nov 2016 | Read review
“Go to high floors (6 / 7 )”
 of 5 bubbles W5984TKfernandor, 28 Jun 2016 | Read review
“The pool was superb”
 of 5 bubbles dahroguh, 3 Apr 2015 | Read review
“Do not choose this hotel if you have other options... If you go to the WTC do not choose one on the other side of the bridge”
  • The open closet
  • The bridge from my window
  • View to the swimming pool
  • The pool
  • Do not open the window... please clean this once a year
  • Do not open the window... please clean this once a year
  • The pool & the bridge
  • The shower
 of 5 bubbles DMSilva71, 3 Apr 2015 | Read review
“The corridor is very long. If you get to the last one the walking is long, but you may have less people cruising or shutting doors near you.”
 of 5 bubbles worldwideleo, 13 Nov 2014 | Read review
5 of 5