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Novotel Sao Paulo Center Norte

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Avenida Zaki Narchi 500 Vila Guilherme, Sao Paulo, State of Sao Paulo 02029-000 Brazil
Update from hotel: This property is temporarily closed until 31/12/2021.
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About

#55 of 468 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Part of complex that includes Center Norte Shopping, Lar Center Shopping and Expo Center Norte convention center, Novotel Sao Paulo Center Norte it is also located near from Anhembi convention center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Squash
Kids stay free
Children's television networks
Paid private parking on-site
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Special diet menus
Kids club
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Solarium
24-hour security
Baggage storage
Concierge
Newspaper
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Portuguese

Location

Full view
82Good for walkers
Grade: 82 out of 100
187Restaurantswithin 1 km
12Attractionswithin 1 km
1615Reviews21Q+A17Room tips
Traveller rating
  • 606
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  • 205
  • 50
  • 40
Time of year
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  • English
Sue P wrote a review Sep 2019
34 contributions61 helpful votes
I am here on Business and was booked into the hotel by the Convention organizers and the hotel is very close to the Expo center - so it was convenient for my business trip. From the minute I checked into the hotel the front desk personnel were fabulous. Particularly, ANDERSON has been so helpful and considerate and really made me feel welcome. And GONZALO helped me with the internet connection and was also helpful. When I originally looked at some of the reviews I was concerned because some were not good at all. However, I am giving this hotel 5 stars. THe buffet breakfast has a very nice assortment of fruits, cheeses,cereals, breads, rolls, muffins, juices etc. The bedroom is spacious and clean. I cannot say enough GOOD THINGS ABOUT THIS HOTEL! OBRIGADA to ANDERSON, GONZALO and ALL THE PERSONNEL! Also PAULO helped me with breakfast today. Bathroom is lovely and the SHOWER is fantastic - lovely hot hot water and good pressure. I Recommend this hotel if you have to go to the Convention Center - I wish I could give it 10 stars!!!
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Date of stay: September 2019
Value
Location
Service
Trip type: Travelled on business
Room Tip: I stayed in Room 2049 and I think it was on the other side of the main hotel
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2 Helpful votes
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded 23 Sep 2019
Mrs. Thank you for sharing about your stay. We were glad to hear that you had a good stay and appreciated the hotel as a whole. We hope to welcome you to the Novotel Center Norte on other occasions. Att, Helio Gelinski General Manager
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Carlos Mira wrote a review Sep 2019
Pembroke Pines, Florida5 contributions9 helpful votes
I stayed about a week there for business. My first impression when I crossed the door of the room was “this smells awful”. All inside was old and let’s be honest... outdated. One night I arrived late, the restaurant was closed, so they told me to get room service. From my room I called room services and ordered a Burger, fries and a Diet Coke. After 45 minutes I call back and the literally say “ I don’t speak English”... and cut the conversation. Then I called back again and didn’t have a response. When it was 1 hour after the first call, I was able to get someone who answered and speaks English... answer :” we don’t have a register of what you ordered. So we haven’t prepared anything and now the kitchen is closed” Then, every night we had construction noise... bottom line, never again.
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Date of stay: August 2019Trip type: Travelled on business
4 Helpful votes
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded 18 Sep 2019
Dear Guest. , Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our Restaurant team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Equip Novotel São Paulo Center Norte
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Connector59540143019 wrote a review May 2019
1 contribution1 helpful vote
No internet for 2 days, no help from reception desk, my room key was not working every time i was arriving to my room and i had to go to reception again. They charged me 1 more day even after I changed my reservation 1 month in advance!!
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Review collected in partnership with Accorhotels.com
Date of stay: May 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded 25 Jun 2019
Thanks for sharing about your stay. We are sorry for the events. We will share your comments with the front desk staff to prevent events like these from repeating themselves. We regret that the internet did not work during the period of your stay. It is not normal for this to happen. We will inform our IT staff about what happened. Resposta Helio Gelinski General Manager
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Dess81 wrote a review Mar 2019
Cambridge, United Kingdom17 contributions17 helpful votes
We only stayed for one night awaiting our flight. I was pleasantly surprised. Comfy beds and nice bathroom. The hotel is large and you could find everything you need including a lovely sushi reastaurant. The waiter in there was polite and hard working. Great customer service. We finally found a hotel in Brazil where English was spoken.
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Date of stay: March 2019Trip type: Travelled with friends
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded 26 Mar 2019
Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte.
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Peter T wrote a review Feb 2019
Nijmegen, The Netherlands317 contributions212 helpful votes
Novotel Hotel centre Norte seems to be located a bit out of the centre, not very optimal and you will need a 15 minutes or more to get to Paulista for instance. However, in São Paulo nothing is optimal. You will never be in any place easily in 15 minutes. I return you get a large hotel rather spacious with all facilities. And within a one minute stroll to the Centre Norte shopping. And an area to walk around. You also win precious time to get from and to the airport as it is closer, but more important your risk of traffic is significantly less. The hotel itself is not the most modern, but offers a nice gym, a reasonable swimming pool and a large lounge. And better prices than in the centre aérea. For those who don’t have to go to the south side of the city, this is absolutely an option.
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Date of stay: February 2019Trip type: Travelled solo
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Response from Helio G, Manager at Novotel Sao Paulo Center Norte
Responded 4 Mar 2019
Dear Mr. Peter, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We have entertainment options for the family, such as the swimming pool, the fitness center and the Family Space, where children can play. We are very close to two subway stations: Carandiru and Portuguesa Tietê, from where it is possible to go to the Centre of Sao Paulo. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
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PRICE RANGE
US$54 - US$110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel sao paulo center norte hotel sao paulo, sao paulo novotel
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
335
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Frequently Asked Questions about Novotel Sao Paulo Center Norte
Which popular attractions are close to Novotel Sao Paulo Center Norte?
Nearby attractions include Shopping Center Norte (0.5 km), Shopping D (1.1 km), and Lar Center (0.5 km).
What are some of the property amenities at Novotel Sao Paulo Center Norte?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Sao Paulo Center Norte?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Sao Paulo Center Norte?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Sao Paulo Center Norte?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Sao Paulo Center Norte?
Conveniently located restaurants include Fogo de Chao Center Norte, Casa TTua, and Outback Steakhouse - Center Norte.
Are there opportunities to exercise at Novotel Sao Paulo Center Norte?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Novotel Sao Paulo Center Norte?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Sao Paulo Center Norte offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Sao Paulo Center Norte?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Novotel Sao Paulo Center Norte?
Many travellers enjoy visiting Centro Cultural Banco do Brasil (4.2 km), Mosteiro De Sao Bento (3.8 km), and Faculdade de Direito da USP (3.6 km).