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Sheraton Porto Alegre Hotel

Overview
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Rua Olavo Barreto Viana 18 Moinhos de Vento, Rio Grande do Sul, Porto Alegre, State of Rio Grande do Sul 90570-070 Brazil See on map
Name/address in local language
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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About
Description
Sheraton Porto Alegre Hotel is a contemporary hotel in Porto Alegre, Brazil offering easy access to Porto Alegre Public Market and São Pedro Theatre. We also place guests just 7 km from Estádio Beira-Rio stadium. More Enjoy our ideal location and our great amenities, including Guestroins with Wi-Fi and mini refrigerators. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Sauna
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
171
Price range
US$93 - US$181 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Porto Alegre Hotel Brazil
,
Porto Alegre Sheraton
Location
Brazil > State of Rio Grande do Sul > Porto Alegre > Moinhos de Vento
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Reviews & more
810Reviews
438Photos
10Q+A
37Room tips
Traveller rating
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Show reviews that mention
Location is top and safe to walk around. Staff is all very nice and accommodating. Room is large and comfortable. Cannot flush toilet paper. Two free bottled waters a day and reliable internet. Small but functional gym. Wish there was coffee or tea in the room, you need to go dow
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Sheraton Porto Alegre is located in one of the upmarket areas (Moinhos de Vento) and you should stay here purely because of its proximity to a locality which is safe (tourists are usually warned to be very careful while in brazil). The Moinhos de Vento park is less than a 5 minut
Read more
Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 27 Oct 2018
Dear Mr. Kunal, good afternoon! Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to send in your feedback. We are happy to hear such positive comments about our facilities and hospitality. We pride ourselves in serving our customers the best way we can and are always ready to accommodate should you have any requests. We hope to have the opportunity of welcoming you back to our hotel very soon! Best regards, Francine Bassols Guest Service Supervisor
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Stayed here for one night on business. Still can not believe that tp cannot the flushed down the toliet. But am told this is typical in Brazil. Sorry I do it anyway. The room was clean, breakfast nice and all was working in my room. Would stay again.
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 22 Oct 2018
Dear Mr. Tony, Thank you for choosing Sheraton Porto Alegre Hotel and for taking your time to provide us feedback regarding your stay as it helps us to improve our services. We are happy that you enjoyed your stay enough that you would stay with us again. However, your evaluation indicates that we have a lot of room for improvement. Therefore, in order to understand how we can elevate your experience the next time you return, I would like to leave my e-mail address so you can contact me directly to let us know details on how we can help you have a memorable experience on your next stay: vaniafrancine.bassols@sheraton.com We are at your disposal and hope to see you again soon! Best regards, Francine Bassols Guest Service Supervisor
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Great location in restaurant and bar district. Upgrade well worth it as still very affordable. Good room size and very comfortable bed. Deborah at check in reception is outstanding. Excellent English and super efficient. Thank you!
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 26 Sep 2018
Dear cluttersoz, Thank you for choosing Sheraton Porto Alegre Hotel and for your kind review! We are committed to delivering an exceptional experience and are always brainstorming creative ways to meet and hopefully exceed the expectations of our guests. We have shared your compliment with Deborah at the Front Desk as well as with Management. We hope to see you again at our property soon! Best regards, Francine Bassols Guest Service Supervisor
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This hotel is certainly among the best (if not the best) in Porto Alegre. That's both a statement on the lack of quality hotels in the market and on the general good quality of this hotel. I'm not a fan of the Sheraton brand, in general, but this one stood out as above average.

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Response from Francine B, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 9 Sep 2018
Dear SFO_intl, Thank you so much for your review. It is with great satisfaction and happiness that we welcome your kind comments on our property. We are committed to providing a memorable stay and are always brainstorming creative ways to exceed the expectations of our customers. We hope to see you again soon and to be able to continue to offer you the service you deserve and expect. We are at your disposal should you have any further queries. Have a great weekend and we look forward to your next stay with us! Best regards, Francine Bassols Guest Service Supervisor
Read more
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Previous
Quanto cobram pela Internet?
A internet nos apartamentos é gratuita para hóspedes.
0 votes
Gostaria de saber a voltagem do Hotel. Pois a ultima vez q estive hospedada lá, não tenho certeza, mas era 220. Embora Porto Alegre seja 110. Estou certa?
Prezado Hóspede, A voltagem geral de todo os aptos e dependencias do hotel é de 220v. Possuimos transformadores de potencia para melhor conforto de nossos hospedes disponiveis na recepção.
0 votes
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O que é oferecido no serviço de spa? O serviço é oferecido tambem em datas especiais como Natal e dia das mães?
Boa tarde, Sra. Lucia! Nossa Academia, aberta ao público, tem personal trainers altamente qualificados e oferece serviço de massagem, saunas úmida e seca, e piscina. Através de agendamento, ligando para nosso hotel, a senhora poderá ser transferida diretamente para nossa academia, para obter mais informações. Os serviços também são oferecidos em datas especiais, sempre através de agendamentos, lembrando que nessas datas, os serviços sofrem alteração de horários disponíveis. Estamos à disposição! Atenciosamente, Francine Bassols Supervisora de Guest Service
0 votes
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Todos os quartos têm banheira? Se não, qual categoria têm?
Nem todos, mas para saber quais têm deve-se entrar em contato com o hotel .
0 votes
A internet é gratuita?
Boa tarde! Primeiramente gostaríamos de agradecer o interesse pelo Sheraton Porto Alegre Hotel. Em resposta a seu questionamento: o hotel dispõe de 2 planos de internet: o basic, disponível para todos os hóspedes sem custo, e o premium, com uma velocidade mais rápida com custo que deve ser aceito pelo hóspede na hora de conectar. O hóspede pode usar o plano que lhe for mais conveniente. Estamos a disposição para o que mais se fizer necessário. Atenciosamente, Departamento de Guest Service Sheraton Porto Alegre Hotel
1 vote
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12
"Just take an average room, because going luxury does not bring you value for money"
"Invest in a Club floor."
"Best location in Porto Alegre."
"Try to get a room on a higher floor because of all the hustle and bustle on the street below"
"Use Swimming Pool & Free Breakfast"
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