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Traveller (38)
Room & Suite (13)
Dining (1)
Rua Lima E Silva 107, Novo Hamburgo, State of Rio Grande do Sul 93510-030 Brazil See on map
Name/address in local language
Free Wifi
Air Conditioning
Non-Smoking Hotel
Fitness centre
Multilingual Staff
4 Star accommodation
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Traveller rating
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Melbourne, Australia
Reviewed 29 Sep 2017via mobile
I've stayed several times at this hotel when in the area for business and I often think I should try somewhere else. But in a city like this and when I'm in and out in a week I feel better the devil you know rather than risk something worse.
I have stayed at Ibis hotel, just up the road but the food offering is poor and it doesn't feel safe to walk in the area to look for nighttime dining options.
At Union Hotel the rooms are clean but very basic. One frustration with this hotel is every time I stay, in every room I find it's necessary to use two hands with enormous effort to turn off the water taps in the bathroom.
This hotel would be responsible for the wastage of hundreds of thousands of litres of water a year simply flowing down the drain because, despite my previous complaints, never get this fixed. I personally have concerns for the world over future water needs so it disturbs me to see how this is not considered important enough for this hotel to address.
On this visit there was a new (very beautiful) young lady at reception but she spoke no English, however, did bring up a translation on the computer to understand I was asking about laundry services. We finally managed to get me an iron (which was the quality of a plastic toy) but seems they have no ironing board.
Breakfast on the 18th floor is good but sadly this hotel still offers no dining facilities for lunch or dinner.
Thank Rowbav
Melbourne, Australia
Reviewed 14 Mar 2017
I've stayed at the Union Hotel on 3 separate occasions of 4-5 nights each time whilst in the area for business. The rooms are basic but clean and spacious. On this last trip my only real complaint was the taps at the bathroom sink required a Herculean effort to turn them off each time I used them. I brought this to the attention of the receptionist after the first night and upon returning to the hotel after a day of work she advised me they had been fixed......alas they had not and required two hands at full strength to stop the water flow after each use.
The included breakfast on the 18th floor is excellent with an array of Brazilian fruits, cheese bread and coffee available fresh each day.
The reception staff are helpful and polite and have a basic command of English.
There is a Bourbon Shopping centre a short walk from the hotel, with a very basic food court which is necessary as the hotel does not offer dinner or lunch.
I have also stayed at the Ibis Hotel nearby but choose to revisit Union Hotel as the rooms are more spacious and the shopping centre is in a safe walking distance to the Union Hotel.
Thank Rowbav
Doha, Qatar
Reviewed 30 Dec 2015via mobile
The hotel is good as most of the people who before me wrote. The location is just right, next to the mall and the metro. But one down side is the fitness/gym the Souna was out of order and the gym area is too small. But all things considered it worth it.
Thank Afro187187
Azhar S
Reviewed 28 Nov 2015
Stayed in this property for the second time this week. 5 nights in all. The overall quality of the hotel is better than i had experienced about 4 years back

- Good Location - Walk-able distance to the shopping mall
- Large rooms with good sleep quality
- Clean bathrooms
- Lots of storage space
- Free internet
- Good breakfast served on the 18th Floor
- Very friendly staff
- Microoven in each room is a boon for foreign travellers
- Nice views from the room

- Small Aircons compared to the room size - will struggle to cool the room in summer
- Room lighting is inadequate
- Lifts could be frustratingly slow, especially if just one is working
- Parking the car in the basement demands good driving skills (very steep)
- Nothing in the mini-bar
Thank Azhar S
Rio de Janeiro, RJ
Reviewed 24 Dec 2014via mobile
The hotel located in downtown Nova Hamburgo has spacious, clean and confortable rooms for a very reasonable cost. The staff is friendly and the location is convenient, just half a block walk from a modern shopping mall. A good breakfast is served on the restaurant on the top floor with nice view of the city.
2 Thank RONALD D
UNION is located in a privileged area, near Bourbon Shopping Center, churches, a visitor center, a central square and the Commercial spot of the city. For those who appreciate comfort and a good service, UNION More stands out for its large rooms and a customized, agile and efficient staff. Less
Hotel class
Hotel Amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$22 - US$39 (Based on Average Rates for a Standard Room)
Brazil > State of Rio Grande do Sul > Novo Hamburgo > City Center
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
Price range
US$22 - US$39 (Based on Average Rates for a Standard Room)
Brazil > State of Rio Grande do Sul > Novo Hamburgo > City Center
Traveller (38)
Room & Suite (13)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Questions & Answers
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Room Tips
"Request a room looking towards the Bourbon Shopping Centre."
14 Mar 2017
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"All rooms has good views. Choose a room as high as possible"
28 Nov 2015
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"Chose the rooms on the 17th floor with a view to the shopping mall. Wi-fi works poor on the 11th floor."
8 Jul 2014
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"all the rooms to south and east are cooler."
23 Mar 2014
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