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Ibis Rio de Janeiro Santos Dumont

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Avenida Marechal Camara 280, Rio de Janeiro, State of Rio de Janeiro 20020-080 Brazil
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US$42
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Free cancellation until 23/05/22
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Room & Suite (137)
Dining (34)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#106 of 349 in Rio de Janeiro
Location
Cleanliness
Service
Value
The Ibis Rio de Janeiro Santos Dumont has 330 rooms and is located downtown offering easy access to the main entertainment district of the city. It is 200 m from Santos Dumont Airport, less than 500 m from the beach and only 10 minutes from Copacabana where you will find great bars, restaurants and nightclubs. The Ibis Hotel features a restaurant, a bar and private parking. All the apartaments are No Smoking.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Laundry service
Secured parking
Wifi
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Shared lounge / TV area
ATM on site
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Walk-in shower
Telephone
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish, Portuguese

Location

Full view
100Great for walkers
Grade: 100 out of 100
74Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
3373Reviews44Q+A24Room tips
Traveller rating
  • 695
  • 1,537
  • 875
  • 168
  • 98
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Most Recent
Chris wrote a review Apr 2022
55 contributions1 helpful vote
Firstly, be aware it’s not next to the airport. If you have just hand luggage you can walk it in ten minutes by following the big bridge you can see from Departures and it’s at the end of the next again block. But it’s not a salubrious area (homeless people sleeping on the street). I’ve stayed at several Ibis hotels and they are usually good value bricks-and-mortar places but Ibis S.D. Is quite isolated and lacking nearby facilities. The food at the ‘restaurant’ was poor, the ‘buffet’ turning out to be soups and plain, undercooked pasta. (Next door at Novotel I found marginally better but a very long wait for the food.). Zero information from reception on food deliveries or other restaurants (other than ‘try WhatsApp’), zero info on directions other than ‘take a taxi’ when downtown is only 15m walk, buses terminate almost opposite and the excellent modern tram system runs from the airport. It has all the basic facilities, wifi, safe, air-conditioning. One member of reception spoke English and was enthusiastic. It’s not that they don’t try: they just don’t have basic visitor information or recommendations to hand.
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Date of stay: April 2022Trip type: Travelled
Room Tip: If you want somewhere close to the airport, stay at Prodigy; if you are arriving at the airport...
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Response from Lucas Caputo, General Manager at Ibis Rio de Janeiro Santos Dumont
Responded 4 weeks ago
Dear Mr. guest, Thank you for leaving your review. We appreciate you informing us about your dissatisfaction, so we can analyze and work on the notes, bringing relevant improvements to our guests. Regarding the distance between the airport and the hotel, it is 700 meters and can be covered in 9 minutes on foot, or in 2 minutes using a car. I understand that this did not meet your expectations, but we can coherently inform you that the hotel is very close to the airport. About the restaurant and our dinner buffet, we have a la carte dishes on our menu and we also offer a buffet with pasta and broths. In this way, our guests can feel free to choose the option that best suits them. Thanks for the notes. We hope to welcome you here again in the future. Yours sincerely, Jaqueline Mullem Guest Experience Supervisor Ibis Rio de Janeiro Santos Dumont
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willprieto wrote a review Sep 2021
Weehawken, New Jersey1 contribution
The room was clean, the only problem I had with the door knob, but no big deal, my problem was the people at the front desk, they made me wait because they were either on the phone or the computer or talking to each other. They didn’t acknowledge me immediately when I arrived, they need to be trained better for hospitality, I was standing in front of them for 5 min or more and they wouldn’t bother to say please give me a minute, nothing that is not the way it was rude. Every agent did the same. They were friendly after but not aware of the time they made me wait when there wa no line, the supervisor was next to the agent and DID nothing either.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
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PaoloAcido wrote a review Jul 2020
1 contribution2 helpful votes
Actually the Ibis was closed and we were upgraded to Novotel next door. In the first room the air conditioning didn’t function. We were moved to another room so that was good. We used the room service and that was quite bad: pasteis were almost burned, cheese of poor quality and the pina colada tasted synthetic... Anyway, the (second) room was fine, customer service ok (Indidnt feel like complaining about the food in these difficult times) and the breakfast was also good. All hygiene measures were at the appropriate level.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2020
Value
Rooms
Location
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Trip type: Travelled
2 Helpful votes
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Sarah wrote a review Feb 2020
Munich, Germany1 contribution2 helpful votes
Nice place to stay! The food was very delicious :) The staff were friendly and helpful, but only a few of them can speak english. It’s nearby the subway station. We were there at the carnival, it was a incredible week :D Highly recommended!!!
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Date of stay: February 2020Trip type: Travelled
2 Helpful votes
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Response from JaquelineMullem, Guest Relations Manager at Ibis Rio de Janeiro Santos Dumont
Responded 27 Feb 2020
Dear Sarah, Thank you for leaving your message to our hotel. It is gratifying to know that our team has met your expectations. I thank you on behalf of our entire team, together we always want to deliver unforgettable experiences to our dear guests. We hope you come back soon to visit us. Sincerely, Jaqueline Müllem Quality & Guest Relations Supervisor Ibis & Novotel RJ Santos Dumont
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rinosoares wrote a review Dec 2019
1 contribution2 helpful votes
great location to stay if you are flying from santos dumond airport. very convenient. room was clean. shower was good too. staff were helpful and knowledgeable about the area. also hotel walking distance to a metro station
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
Value
Rooms
Location
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Trip type: Travelled
2 Helpful votes
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Response from JaquelineMullem, Guest Relations Manager at Ibis Rio de Janeiro Santos Dumont
Responded 26 Dec 2019
Dear Guest, It was with pleasure that we received the evaluation of your accommodation. We'll share your comments with our contributors. Your positive experience at our hotel makes us very happy and encouraged to continue to offer great service and service. We hope to see you soon! Feel Welcome! Jaqueline Müllem Quality & Guest Relations Supervisor Ibis & Novotel RJ Santos Dumont
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Antonio_C_Souza wrote a review Jul 2019
Curitiba, PR49 contributions50 helpful votes
The hotel amenities kit needs to be improved. Missed conditioner and shower cap. You also need to pay more attention to the towel cleaning process. All towels were very hard and rough. In addition it is a good hotel for a quick stay.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2019
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Location
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Trip type: Travelled
2 Helpful votes
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PedroBrum wrote a review Jun 2019
Rio das Ostras, Brazil21 contributions40 helpful votes
Once again I stay at this hotel and the staff is to be commended with the receptivity during my stay. Although in my opinion the hotel should do a maintenance in the rooms as they still do not conform to the standard of the hotel chain.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2019
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Trip type: Travelled
2 Helpful votes
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Guide44506314692 wrote a review May 2019
Curitiba, PR1 contribution2 helpful votes
Very good location very close to the airport in downtown.. Corridors could smell better. Personal very friendly and rooms very clean. I would stay there again in another trip using Santos Dummont airport.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2019
Value
Rooms
Location
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Service
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Trip type: Travelled
2 Helpful votes
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Travel17036338662 wrote a review Oct 2018
Sao Paulo, SP1 contribution
its quite and good. liked the dinner and service at the bar. have a good night and the breakfast was very nice. the location is good due is nearest the airport, but a little far from the touristic areas and restaurants. there are not so many taxis service during the morning. Check in and check out was very quickly
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Review collected in partnership with Accorhotels.com
Date of stay: October 2018
Value
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Trip type: Travelled
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Response from Marcio R, General Manager at Ibis Rio de Janeiro Santos Dumont
Responded 31 Oct 2018
Dear Travel17036338662, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcio Ramalho General Manager
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PedroBrum wrote a review Aug 2018
Rio das Ostras, Brazil21 contributions40 helpful votes
Every time I stay in this hotel I feel very welcomed by the staff and I would recommend the management to guide the cleaning staff of the rooms make sure the bedding is clean and / or contains no stain for the next guest as this time I found the sheet with wine stain
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Review collected in partnership with Accorhotels.com
Date of stay: August 2018
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
3 Helpful votes
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Response from Marcio R, General Manager at Ibis Rio de Janeiro Santos Dumont
Responded 31 Aug 2018
Dear Pedro Brum, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager
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PRICE RANGE
US$29 - US$59 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis rio de janeiro santos dumont hotel rio de janeiro
LOCATION
BrazilState of Rio de JaneiroRio de JaneiroZona Central (Central Region) / Centro
NUMBER OF ROOMS
330
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Frequently Asked Questions about Ibis Rio de Janeiro Santos Dumont
Which popular attractions are close to Ibis Rio de Janeiro Santos Dumont?
Nearby attractions include Museu Historico Nacional (0.3 km), Ilha Fiscal (0.4 km), and Igreja São José (0.3 km).
What are some of the property amenities at Ibis Rio de Janeiro Santos Dumont?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis Rio de Janeiro Santos Dumont?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ibis Rio de Janeiro Santos Dumont?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Ibis Rio de Janeiro Santos Dumont?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Ibis Rio de Janeiro Santos Dumont?
Conveniently located restaurants include Bardana Equilibrio Natural, Ancoramar, and Restaurante Escola Senac Downtown.
Which languages are spoken by the staff at Ibis Rio de Janeiro Santos Dumont?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Ibis Rio de Janeiro Santos Dumont?
Many travellers enjoy visiting Fortaleza de Santa Cruz da Barra (5.1 km), São Luis Fortress (6.3 km), and Parque Lage (7.3 km).
Does Ibis Rio de Janeiro Santos Dumont have any great views?
Yes, guests often enjoy the city view available here.
Is Ibis Rio de Janeiro Santos Dumont accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.