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JW Marriott Hotel Rio de Janeiro

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JW Marriott Hotel Rio de Janeiro
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1,974 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Rio de Janeiro
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Showing 1,297: English reviews
Bath, United Kingdom
Reviewed 2 weeks ago

This was undoubtedly one of the best hotels we have ever stayed in with exemplary service and help from all from the warm welcome, through reception to those by the rooftop pool and bar there to the care and attention on the great beach with drinks and even a hose sprayed over ones feet to keep cool. Those in the...

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Helpful?
1Thank Ian A
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Ian A, You can't imagine how happy we are to receive a comment like yours. The main purpose of the JW Marriott Rio de Janeiro is to deliver a high quality stay with a service of excellence to our guest. Trough comments like yours we can see that we have succeeded. We are glad of our location, in the...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Just an excellent hotel, right at Copacabana beach , really enjoyed my stay here. They have a little private beach at the front of the hotel which is nice. Staff was great, service overall excellent. Recommend it to anyone.

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Helpful?
Thank ottovennik
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear ottovennik, Thank you so much for taking your time writing about our hotel. You can imagine how happy we are to know that our privileged location and our service of excellence improved your stay in Rio de Janeiro. We are pride to have associates who contribute to deliver the best possible service to our guests, as well as our...

Rome, Italy
Reviewed 3 weeks ago

Our stay in Rio JW Marriott from 23 to 29 January was by all means delightfull. But thanks for the professional service and all the welcoming SMILES was received daily in the breakfast lounge from RIBEIRO and ARTHUR was a great help for us. Thank you kindly for such a good job. A great thank also to the Concierge Afonso...

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Helpful?
Thank foryouedda
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear foryouedda, Thank you very much for taking your time to write about the JW Marriott Rio de Janeiro. We are happy to know that our service and the smile in our associates face made you feel more welcomed in our hotel. Lucky of us having a staff that love what they do and goes beyond the expectations to deliver...

San Francisco, California
Reviewed 3 weeks ago

Conveniently located at Copacabana beach hotel offers special access to the beach area with hotel specific beach chairs and drink service. Make sure to inquire with the concierge before heading over this will eliminate the hassle having to hunt down an independent vendor renting beach chairs and selling drinks. The hotel has a special setup to make it stress and...

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Helpful?
Thank Benjamin L
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Benjamin L, Thank you very much for sharing your toughs about the JW Marriott Rio de Janeiro. Comments like yours motivates us to deliver the service of excellence or guests deserves. We are glad that you were able to enjoy our facilities such as our Beach Service and the Griffin Club, our executive lounge. We are really sorry that...

Chicago, Illinois
Reviewed 3 weeks ago

The location if you desire to be in Copa is wonderful. The rooftop and pool (although small) are great. However the value is not there, it is not close to the JW standard but at their prices. The rooms were average and the staff were hit or miss.

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Helpful?
Thank Joseph D
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Joseph D, First of all, thank you for sharing your toughs about our hotel. Comments like yours makes us work harder to deliver the best experience our guest can have. I am very sorry that you did not have the experience up to your expectations. As a JW Marriott hotel, our goal is to provide the highest quality service...

Sandya, Bermuda
Reviewed 3 weeks ago

I had two separate bookings here at the JW Marriott Hotel. I arrived on the 20th January 2017, and my check-in was excellent and smooth. (I do apologize for not recording the male agents name). My room was not ready and I had a drink at the bar. About 25 minutes later, my room was ready and I had excellent...

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Helpful?
Thank Steven P
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Steven P, Thank you so much for sharing your comment about the JW Marriott Rio de Janeiro. It's so good to know that your check-in was excellent and we hope that you enjoyed the drink at our bar. Comments like yours really motivate us to always deliver the best service to our guest. We are very happy that you...

Weston, Florida
Reviewed 3 weeks ago

Spent 4 days in meetings, the meetings rooms were very good, food was perfect and you can't beat the location. The property has a very nice gym, but you also have a great beach for run or walk. I have stayed here several times and the service is consistently very good.

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Helpful?
Thank Julio2509
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Julio2509, Thanks for sharing your toughs about our hotel. It is so nice to hear that our hotel is hybrid for business and leisure, and fits perfectly either way. We are glad that the facilities provided by the JW Marriott Rio de Janeiro made your stay better. We hope to keep supporting you on your future trips to the...

Indianapolis, Indiana
Reviewed 3 weeks ago

Upon arrival I was pleased to find that this is not a massive structure. You also can't secure a room with a view, as all room windows face inward as the hotel is built in a block fashion. Hotel is very secure and you can ONLY go to your floor via your room key. You can go to lobby and...

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Helpful?
Thank EbonyOnly
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear EbonyOnly, You can't imagine how happy we are to see a review like yours. You can be sure that to help with a guests challenge is our priority. You can always count on us to improve your stay. It is so good to know that our associates and its services improved your stay. Our main purpose is to deliver...

Reviewed 4 weeks ago

A dream location at the midpoint of Copacabana beach, plus modern, first class, facilities. The final piece of the jigsaw is professional, informed and very friendly staff makes this a great hotel to visit for business or pleasure.

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Helpful?
Thank O M S
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear O M S, Thank you for taking your time to write about the JW Marriott Rio de Janeiro. We are glad of our prime location in the heart of Copacabana. We are happy that our facilities and our friendly staff made the difference during your stay. We hope to see you very soon! Warm Regards, Mariela Mendoza Front Office...

Victoria, Texas
Reviewed 4 weeks ago via mobile

This hotel is located in the middle of Copacabana beach and just a short distance to Ipanema beach, Rio Sul Mall, the lagoon, Christ the Redeemer and Sugarloaf mountain. We had two different massages at the hotel both by Barbara and Ester. Both were some of the best we have had. The executive lounge is superb as well as the...

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Helpful?
Thank daren j
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear daren j, Thank you for writing this comments about the JW Marriott Rio de Janeiro. We are glad that you enjoyed the facilities of our prime location at the heart of Copacabana Beach. It is great to know that our concierge tips and tours made your trip even better. Be sure I will share your comments with Barbara, Ester...

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: €228 - €578 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#10 On the Beach Hotel in Rio de Janeiro
#12 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travellers.
34 questions
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Austin, TX

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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for a room with ocean view”
  • View from the lounge
  • View from room #1512
  • Room #1512
  • Rooftop view
  • Room #1512
  • Room slippers
 of 5 bubbles jorgeeantonio, 23 Feb 2017 | Read review
“Upper floor with view of beach is ideal.”
 of 5 bubbles gunflint1, 20 Feb 2017 | Read review
“Ocean view is the way to go!”
 of 5 bubbles CecileV27, 12 Feb 2017 | Read review
“Executive suite and definately a beach view room.”
  • 1106 lounge area
  • From 1106
  • Cloakroom in 1106
  • Lounge area
  • View of copacaban beach from the roof.
  • View from the roof
 of 5 bubbles Southendwesthamfan, 8 Feb 2017 | Read review
“It is worth having a room facing Copacabama and with access to Executive lounge.”
 of 5 bubbles iana533, 5 Feb 2017 | Read review
5 of 5