We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Serramar

Save
Share
Traveller (81)
Room & Suite (23)
Pool & Beach (15)
Overview
  • Excellent34%
  • Very good48%
  • Average16%
  • Poor1%
  • Terrible1%
18 Sep 2017
“Any employees speak English ”
19 Mar 2017
“More indicated for able people.”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (61)
Filter reviews
3 results
Traveller rating
0
0
1
1
1
Traveller type
Time of year
LanguageEnglish
0
0
1
1
1
See what travellers are saying:
FilterEnglish
Updating list...
Reviewed 19 September 2017 via mobile

It was absolutely incredible that no one from the hotel could speak any word in English, I mean anyone that works in the hotel can't understand even a simple question in English. Could not believe it. The rooms are OK, breakfast reasonable, great view over...More

Thank marcus K
Response from RPHoteis, Gerente de relações com clientes at Hotel SerramarResponded 3 October 2017

Dear Mr Marcus, we are really sorry that in the period of your stay at out hotel, any of our english staff could help your posible questions. We hope that you can give us another chance and come back to our hotel. Best regards.

Reviewed 19 March 2017

Positive: The staff is good, the restaurant is great, the view is nice. The free parking is really a plus. It Seems safe. Very clean and spacious. It is not distant from the neighborhood hot spots by car. The check in desk is accessible for...More

Thank Clauber A
Response from RPHoteis, Gerente de relações com clientes at Hotel SerramarResponded 3 October 2017

Dear Clauder, thank you for your comments! We tried to design disables rooms to make a great stay for all our clients and your comment is very important to see that we can do better!

Reviewed 21 August 2016

Stayed for an extended period and this is just a hotel. Renovations going on so sleep impossible some mornings due jackhammers being used in the forecourt. They are at least trying to smarten the place up. No hot water for 2 days and was told...More

Thank CraigW5456
Response from RPHoteis, Gerente de relações públicas at Hotel SerramarResponded 19 December 2016

Dear guest, we hope that you can give to us another opportunity to improve our service and come back at Serramar Hotel. The hotel passed for a big transformation and we are working to make a better staff and adjusts of the new instalations. Best...More

About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$41 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$41 - US$60 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (81)
Room & Suite (23)
Pool & Beach (15)
Dining (6)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from Hotel Serramar staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Ask for a room at pool front."
Read review
"Only stay here if you have to"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing