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Windsor Excelsior Hotel

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Windsor Excelsior Hotel
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1,308 Reviews from our TripAdvisor Community

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Showing 498: English reviews
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Chicago, Illinois
Reviewed 1 week ago

This hotel is in a great location. It is in the heart of Copacabana and so close to Impanema beach. There is also shopping close by and great places to eat. The best part of this hotel is the roof top pool and bar. The room service and restaurant are also good. The rooms are a great size and very...

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Helpful?
Thank car_ort1211
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear guest, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,

Rio de Janeiro, RJ
Reviewed 1 week ago via mobile

All I can say is wow! Between Charles, Marcela, Camilla and Magno I was blown away with the level of impeccable service and kindness! They went above and beyond to make sure that me and family had the best stay possible. By the end of the trip we were practically family. In addition, the room was beautiful with lovely ocean...

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Helpful?
Thank D B
EDINBURGH
Reviewed 1 week ago

Great location on Copacabana with helpful staff and excellent breakfast.Rooftop pool with great views over the beach good but quite small.We asked for a late check out to 3pm which was agreed at no cost.Recommended

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Helpful?
Thank CLANSMEN2013
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Clasmen, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,

Vancouver, Canada
Reviewed 2 weeks ago

We have nothing but good things to say about this hotel. The room was spacious nice and clean. The rooftop bar and pool were awesome. The beach services were fantastic and the buffet breakfast was delicious! Get the full ocean view rooms! It's worth the expense. The location is also very nice. At 10 pm we saw many families, single...

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Helpful?
Thank Mikefar
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr Mike, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Kind regards,

Reviewed 3 weeks ago via mobile

Right in front of Copacabana beach, the room was at a corner so we had a full view of the beach in front and to the side. The sunrise and sunsets were mesmerizing. The room was spacious and very clean, and the bed was super comfortable. The expresso coffee was superb, so it didn't matter to me it was not...

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Helpful?
Thank Monica G
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs Monica, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kind regards,

Schoeftland, Switzerland
Reviewed 4 weeks ago via mobile

Well, my fourth time at the Windsor Excelsior Copacabana and what I can say is that the rooms are big and clean, staff are most of the time friendly and helpful and the breakfast amazing with many options. And beach service is a great thing. But they definitely need to make some changes... Rooftop swimming pool should have sun umbrellas...

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Helpful?
Thank Leandro G
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr. Leandro, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. I would like to inform you that on our website we inform you about the late check-out upon availability of the hotel. However it is always a pleasure to give them...

Reviewed 5 weeks ago

Perfect location on the copacabana. I had a superior room, it was soso, but the staff s very, very good. Maybe withe exception of the lady who is supposed to distribute chocolates in the evenings who woke me up late on the first evening and rather gruffly gave me the chocolates for all the evenings of my stay. But apart...

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Helpful?
Thank Ingrid41544
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mrs Ingrid, Thank you very much for your time to leave us a comment about Windsor Excelsior Hotel. I am glad that your stay with us was enjoyable. Kind regards,

Fort Pierce, Florida
Reviewed 14 January 2017

The pictured room here was similar to our upper floor corner room. We had views from one end of Copacabana Beach to the other. Stunning. Fromm the rooftop pool area could also see the Redeemer in the distance. The buffet breakfast is very extensive, offering almost anything you might seek; especially heavy on fruit, but meats, eggs, pastries and breads,...

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Helpful?
Thank rjg1219
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear customer, First of all, I would like to thank you for your feedback on the portal about your accommodation in our hotel. Thanks for the compliments to our services. On your information regarding your arrival at the hotel, the standard time will be given at 2pm. Unfortunately, I did not receive more information to verify what happened, but I...

Sallisaw, Oklahoma
Reviewed 2 January 2017 via mobile

The staff was simply superb. Great with information about the area, security, and service. The breakfast was breathtaking. The location was great, less than a block to Copacabana Beach. Lots of great places to eat around the hotel. Fantastic in all aspects. Oh, the room was great too!

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Helpful?
1Thank Tim G
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr. Tim, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kindly,

Kolkata (Calcutta), India
Reviewed 24 December 2016 via mobile

I stayed here for two weekends on the either end of a business trip to another city. I really enjoyed both stays with the second stint even better than the first due to an improved room mainly because the view was much better. I had a partial and clean view room in each case but the 2nd time I was...

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Helpful?
Thank shivtheknife
EmilianoLusoli, Gerente geral at Windsor Excelsior Hotel, responded to this review

Dear Mr Shivtheknife, We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us. We hope to see you again. Kind regards,

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Staying in Copacabana

Neighbourhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Windsor Excelsior Hotel

Address: Avenida Atlantica 1800 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22021-001, Brazil
Region: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: €144 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windsor Excelsior Hotel 4*
Number of rooms: 233
Reservation Options:
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Also Known As:
Hotel Windsor Excelsior
Windsor Excelsior Hotel Rio De Janeiro, Brazil
Hotel Style:
#17 Luxury Hotel in Rio de Janeiro
#17 On the Beach Hotel in Rio de Janeiro
#22 Romantic Hotel in Rio de Janeiro
#23 Family Hotel in Rio de Janeiro
#30 Business Hotel in Rio de Janeiro
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Excelsior Hotel staff and other travellers.
32 questions
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Questions? Get answers from Windsor Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a beach view or at least on a higher floor.”
 of 5 bubbles car_ort1211, 20 Feb 2017 | Read review
“Full ocean view rooms are worthwhile.”
 of 5 bubbles Mikefar, 13 Feb 2017 | Read review
“Spend the money for one of the Luxury rooms on the corners facing the beach. Large roomy, and the views are great”
  • View from 8th fl
  • Looking down Copacabana Beach in other direction from above photo
 of 5 bubbles rjg1219, 14 Jan 2017 | Read review
“Best deal is to book for 3 nights and pay for 2 nights, go for sea view rooms!!!”
 of 5 bubbles vivekpawaskar, 6 Dec 2016 | Read review
“Get full beach view so you aren't facing other buildings as well as for the view itself.”
 of 5 bubbles SharonDunedin, 11 Nov 2016 | Read review
5 of 5