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Rafain Palace Hotel & Convention

1,067 reviews
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Traveller (673)
Pool & Beach (116)
Room & Suite (99)
Overview
  • Excellent44%
  • Very good40%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,067)Write a Review
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All reviewsfamily vacationnice hotelstaff was very friendly and helpfulswimming poolcongresspiscinewifitaxibrazilfallsrenovation
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1 - 5 of 61 reviews
Reviewed 8 January 2018 via mobile

Nice hotel, beautiful piscina and resort area, safe neighbourhood. The staff was very friendly and helpful, a few could speak English. I got a nice room and an excellent bed and the room was clean, the breakfast and lunch buffets were very good, however impersonal...More

1  Thank Astrid R
Response from Rafain P, Gerente de relações públicas at Rafain Palace Hotel & ConventionResponded 16 January 2018

Astrid, Thank you much for completing this review of your recent stay with us. We are pleased to have been able to provide you with a good experience and that you were pleased with your stay. Best regards, Ellen Rafagnin Andreola.

Reviewed 22 November 2017

expensive, far away from everywhere, bad food (breakfast, lunch and dinner), worst internet, there are better hotels at Foz, closer to the falls and Argentina. Not this one, only stayed because of an event.

Thank gusberaldof
Response from Rafain P, Gerente de relações públicas at Rafain Palace Hotel & ConventionResponded 30 November 2017

Dear Gusberaldof, Thank you for taking the time to review our hotel following your recent stay. We are really sorry to learn that our hotel did not meet up with your overall expectations. Best Regards, Ellen Rafagnin Andreola.

Reviewed 3 October 2017

I chose to stay in the Rafain with my family after good memories of staying there for a conference years before. The staff was very friendly and helpful. Our room was clean and comfortable. Our kids enjoyed the pool and playground. My husband and I...More

Thank 917paige
Response from Rafain P, Gerente de relações públicas at Rafain Palace Hotel & ConventionResponded 9 October 2017

917paige, Thank you much for completing this review of your recent stay with us. We are pleased to have been able to provide you with a good experience and that you were pleased with your stay. Best regards, Ellen Rafagnin.

Reviewed 18 July 2017

Recreation crew for kids are great, but there is no hot swimming pools. During winter time, your children may cry a lot because they want to swim but there is only a small jacuzzi with hot water for all guests. The bedroom is fine but...More

Thank Marcia P
Response from Rafain P, Gerente de relações públicas at Rafain Palace Hotel & ConventionResponded 24 July 2017

Marcia, Thank you so much for your review, we are pleased to have had the opportunity to service your stay and hope to be able to welcome you back again soon. Best regards, Leandro.

Reviewed 3 March 2017

everything was ok. the room is simple but ok. pool is good. breakfast was excelent. dinner was ok. the cleanning was good. the employes wera very polite. this hotel has a very good price for the estructures that offers.More

Thank Otavio F
Response from Rafain P, Gerente de relações públicas at Rafain Palace Hotel & ConventionResponded 6 March 2017

Dear Otavio, Thank you so much for taking the time to share the details of your recent stay. Being able to deliver an extraordinary experience to our guests is what we aim to do, and I am so glad that you were able to experience....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Tennis Court
Indoor pool
Outdoor pool
Hot Tub
Details
Price range
US$76 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Foz do Iguacu
#12 Business Hotel in Foz do Iguacu
#18 Romantic Hotel in Foz do Iguacu
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$76 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Foz do Iguacu
#12 Business Hotel in Foz do Iguacu
#18 Romantic Hotel in Foz do Iguacu
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (673)
Pool & Beach (116)
Room & Suite (99)
Dining (50)
Family and Play Areas (63)
Business Centre & Event Rooms (13)
Questions & Answers
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Room Tips
"Ask for a room with a view of the pools."
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"if you have kids, choose a room with intern view so you can watch the kids from the balcony"
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"I suggest those rooms at 1st floor, beside Winter-garden !!! (e.g. Ap.105-107-109-113... odd numbers!!!)"
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"Good view, corner quiet and confortable"
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