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The new thermal pools at the bottom of the property were nice. We spent all our time down there.
The top pools were tired and dirty.
The hotel and the rooms are tired and need a massive face lift.
The restaurant is over priced and...More
Thank John M
Response from Mabu H, Guest Relations at Mabu Thermas Grand ResortResponded 1 week ago
Dear Mr. John,
We would like to thank you your avaiability on avaluating us on Trip Advisor, we would like to inform you that all sectors mentioned on your review were contacted and asked for better improvements on the problems mentioned, aperfectioning our services in...More
The center of this hotel are the pools with hot spring waters, pretty good. That is good but the hotel is showing signs of aging and renovation efforts were modest. Also staff is not always trained and they suffered shortage of supplies from sodas to...More
Response from Mabu H, Guest Relations at Mabu Thermas Grand ResortResponded 16 May 2018
Prezado Sr. Pedro,
Agradecemos a sua avaliação e por compartilhar sua experiência.
Todas as suas informações são muito importantes para...More
Pros: outstanding child entertainment staff. If you need a respite, you can leave the kids with the staff all day; they’ll be fed and entertained. Location. Near the entrance to the Iguassu Falls Park, with a sizable shopping mall across the street.
Cons: crowded and...More
4 Thank Rodrigo G
Response from Mabu H, Guest Relations at Mabu Thermas Grand ResortResponded 8 April 2018
Prezado Sr. Rodrigo G,
Agradecemos por tomar um pouco do seu tempo para dividir seu feedback conosco.
Nós consideramos a...More
Great service always provided when needed. The hotel Wi-fi was working poorly, making it harder to use it inside the rooms. The hotel deserves some renovations in the rooms and in the restaurant, which is pretty loud and crowded.
It is a great hotel, the hot springs make the swimming pool/beach perfect for kids, mine loved it. The lake is nice to fish and walk... The only two minor comments are that the food is not top one... sort of repetitive. And our rom...More