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Pestana Convento do Carmo Bahia

Traveller (829)
Room & Suite (268)
Pool & Beach (81)
About
Location
Cleanliness
Service
Value
The Pestana Convento do Carmo is a historic hotel located in the Santo António neighbourhood in the centre of Salvador, classified by UNESCO as a World Heritage Site. The Convent, initially constructed in 1586 by the First Order of Carmelite Monks became, over the centuries, host to many events in Brazilian history. It is located near the Pelourinho, the most famous neighbourhood in the historic centre of Salvador da Bahia. Guests can enjoy the swimming pool, gym and library. For dining, you can enjoy the restaurant and bar, both by none other than the renowned Bahian Chef, Tereza Paim. The rooms feature elegant design and architecture and include Wi-Fi.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Adult pool
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Outdoor pool
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Historic Hotel
Classic
HOTEL CLASS
1,024Reviews
1,172Photos
10Q+A
42Room tips
Traveller rating
  • 488
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  • 131
  • 76
  • 47
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Popular mentions
Rooms dirty. Bad hotel. Cobwebs inside the rooms. Breakfast is simple. The reception closes at night. If you arrive late night you are gonna mert jusy the gard. Late check out was not possible. Not a 5 stat hotel
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Review collected in partnership with Pestana Hotel Group
Response from Venture63270084866, Manager at Pestana Convento do Carmo Bahia
Responded 1 week ago
Dear Mr. Thiago,we would like to take this opportunity to thank you for choosing the Pestana Convento do Carmo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay and We are very sorry to learn that your experience did not meet your expectations. We took this opportunity to inform that we are not classified as 5 star but as a historic hotel. We remain most grateful for your understanding, and look forward to welcoming you back, and to offering you the service you expected to find. Yours Truly,
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We visited this hotel several years ago just to have a look at it and decided then that if we ever returned we would stay here. We weren't disappointed. We arrived from the airport quite late at night and received a very warm welcome. Our room and bathroom was spacious even
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Response from Venture63270084866, Manager at Pestana Convento do Carmo Bahia
Responded 1 week ago
Dear Guest, Thank you very much for your detailed review following your recent stay at the Pestana Convento do Carmo Hotel. Your comments are most appreciated. We always strive to provide a warm and welcoming experience to our guests, and we are happy that you enjoyed the hotels services and facilities. All your information is very valuable as it will help us to offer an even better service in the future. Constructive reviews help us improve our service every day. We are sorry to learn that your experience at our hotel did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken. We look forward to welcoming you back in Salvador. Yours Sincerely, Taianne Leony- Gerente Operacional – Operations Manager
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It's a pitty, but the hotel is decadent. Pestana should invest more. The hotel is beautiful but the cleanliness of the hotel leaves nothing to be desired. One team is unmotivated. I hope that the management does something soon.
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Review collected in partnership with Pestana Hotel Group
Response from Venture63270084866, Manager at Pestana Convento do Carmo Bahia
Responded 1 week ago
Dear Guest, Firstly, we would like to take this opportunity to thank you for choosing the Pestana Convento do Carmo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay and We are very sorry to learn that your experience did not meet your expectations. Our Department Heads have been informed, and the necessary improvement measures will be taken. We remain grateful for your understanding, and look forward to welcoming you back at the Pestana Bahia Lodge Hotel in the near future. Kind Regards, the management
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We had a short but great stay. Would definitely recommend. We had a 2 level suite... the television was missing in the living room. But that was no big deal for us. The pool area is great. The restaurant and breakfast are great.
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Review collected in partnership with Pestana Hotel Group
Response from Venture63270084866, Manager at Pestana Convento do Carmo Bahia
Responded 3 weeks ago
Dear Guest, We would like to thank you for staying with us at the Pestana Convento do Carmo Hotel, and for taking the time to send us your valuable comments. It´s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We do hope to have the opportunity in the near future to welcome you, your friends and family back at our hotel, as we look forward to being of service. Thank you again for having shared your experience with us. Yours Sincerely, Taianne Leony- Gerente Operacional – Operations Manager
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I stayed two nights at the hotel which is located next to the Pelourinho. Today hotel, but in the past was the scene of several historical facts of Brazil. Large room, good bed and clean. It could improve the air conditioning and internet access throughout the hotel.
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Review collected in partnership with Pestana Hotel Group
Response from pestana, Manager at Pestana Convento do Carmo Bahia
Responded 4 weeks ago
Dear Guest, Thank you very much for your detailed review following your recent stay at the Pestana Convento do Carmo Hotel. Your comments are most appreciated. We always strive to provide a warm and welcoming experience to our guests, and we are happy that you enjoyed the hotels services and facilities. All your information is very valuable as it will help us to offer an even better service in the future. Constructive reviews help us improve our service every day. We are sorry to learn that your experience at our hotel did not meet your expectations. Your comments are being analyzed, and the necessary improvement measures will be taken. We look forward to welcoming you back in Salvador. Yours Sincerely, Taianne Leony- Gerente Operacional – Operations Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorPestana Convento do Carmo Bahia
The Presidential Suite at the Pestana Convento do Carmo
Professional photo exclusively commissioned by TripAdvisorPestana Convento do Carmo Bahia
The Loft Suite at the Pestana Convento do Carmo
Professional photo exclusively commissioned by TripAdvisorPestana Convento do Carmo Bahia
The Luxury Suite at the Pestana Convento do Carmo
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12345654
Hello, Could you tell me how far it is to the beach from this hotel? Thank you!
Hello. This hotel is in the old colonial town. There is no beach near the hotel. If you want to go to the beach you must take a taxi or a bus. It's around 20 minutes from the centre.
1 vote
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Hola; quisiera saber a que distancia queda la playa mas cercana y si es apta para bañarse. Gracias!!¡
Las playas no están cerca del hotel, que está en el Pelourinho, lugar histórico de Salvador, en el Pestanha.. es para estar par de días y disfrutar desde adentro la movida cultural...
0 votes
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Vcs oferecerão translado de/para o aeroporto no feriado de corpus christi? Se sim, é pago ou gratuito?
Bom dia, a pergunta foi direcionada a mim por engano, pois saber se vai ou não haver traslado somente o hotel pode responder.
0 votes
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há estacionamento privativo?
Oi Lais, existem vagas na rua em frente ao hotel. Acredito que sejam reservadas aos hospedes, mas é melhor certificar-se na recepção. Nunca fui de carro uma vez que existe um ponto de taxi no hotel com motoristas cordiais (e o preço é melhor do que do aeroporto). Abraços
1 vote
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12
"We stayed in 3 different rooms. One with a view of Todos os Santos Bay and 2 with views of the courtyard, lovely pool and well-kept gardens."
"If you value a view you better say so on checking in"
"I hope that the high floors have more light, 2 floor was dark and dingy"
"The beds are huge so extra beds for children not necessary."
"Ask for the room with mezannine"
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PRICE RANGE
US$67 - US$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana convento do carmo hotel salvadorpestana convento do carmo salvador
LOCATION
BrazilState of BahiaSalvador
NUMBER OF ROOMS
79
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