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Realy nice staff with typical "baiano" welcome. Clean and tidy rooms in a really nice area of Salvador, close to the mall for anything including nice restaurants. Also just frogs the road from the beach (with free service) and the "farol".More
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Response from Mauricio L, General Manager at Monte Pascoal Praia Hotel SalvadorResponded 4 weeks ago
Ficamos felizes que tenha investido seu tempo em compartilhar conosco as suas experiências no nosso hotel.
Esperamos te rever...More
This is a bad property in what used to be a great location. Barra in Salvador used to be trendy and upmarket. But no more. These days is a downtrodden area living off its past glories. Not a good place to stay. There are a...More
Response from Mauricio L, General Manager at Monte Pascoal Praia Hotel SalvadorResponded 10 August 2018
Agradecemos os comentários, pois através dos comentários dos nossos clientes podemos identificar os nossos pontos para melhorar.
After losing my purse in a hotel at Iguazu Falls, I was frantic to cancel my credit cards. The desk clerk at Monte Pascoal Praia Hotel Salvador (Carolina) spoke perfect English and helped me contact Visa and American Express. She could not have been more...More
Response from Mauricio L, General Manager at Monte Pascoal Praia Hotel SalvadorResponded 21 November 2017
Hello Ms. Christy,
We are grateful for the recognition of Carolina's professionalism. We'll tell her about your comment.
We look forward to your return to our hotel!
We arrive to the hotel to realize that the staff do not speak English. We managed to communicate with them somehow and received our first room out of three. Since the air-conditioning was licking water like a waterfall, we requested for another room. We were...More
1 Thank DavidA201204
Response from Mauricio L, Gerente geral at Monte Pascoal Praia Hotel SalvadorResponded 20 October 2017
Hello Mr. David,
We're sorry for what happened. Accept our sincere apologies! Your observations were forwarded to the responsible sectors for immediate solution.
Our concern about quality care is so paramount that in every apartment the bedside has a display with the contact whatsapp from...More
The rooms are run-down and not clean. The linens are in need of replacing too. I gave my laundry and was promised it would be returned in time but it never came back! I called them repeatedly and was promised it would be couriered to...More
Response from Mauricio L, Gerente geral at Monte Pascoal Praia Hotel SalvadorResponded 25 October 2017
The factor regarding the state of conservation of the apartment does not proceed, because our apartments were all recently renovated including furniture exchange.
We regret that the other services mentioned have not pleased you. Your review helps us look for improvements. Let's reinforce...More
Situado em um dos mais belos trechos do litoral da Bahia, entre dois cartões postais, o Farol da Barra e o Cristo. O Monte Pascoal Praia Hotel em Salvador fica em frente ao mar no melhor local da Barra, próximo a ...Morerestaurantes, bares, pontos turísticos e muito mais! Próximo ao Shopping Barra e em frente ao Barra Center. Melhor Hotel Salvador Barra. A 650m do Farol da Barra. Café da manhã especial grátis, duas camas de casal em todos os apartamentos, piscina com borda infinita/frente mar. Não cobramos taxas de serviço, Internet WiFi Grátis. A apenas 3 quadras do Shopping Barra e 1,2 km do Porto da Barra. Less
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Response from Kenneth B | Reviewed this property |
Yes, there are free toiletries. They do not have "beach towels", but you can always use the ones from your room or get extra from the housekeeping staff. BTW - the beach is literally across the street.