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Hotel Mercure Manaus

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#5 of 44 Hotels in Manaus
Certificate of Excellence
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Hotel Mercure Manaus
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555 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Stamford, Connecticut
Reviewed 14 October 2016

My trip to Manaus was an added 4 days, after running a conference at the deluxe Copacabana Palace Hotel in Rio, which I love, but actually enjoyed my stay at the Mercure Manaus just as much - incredible value, clean, well designed and appointed rooms, super friendly staff - from the GM, the front desk, housekeeping and breakfast attendants and...

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Helpful?
Thank LorraineP203
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Lorraine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa General Manager Mercure Hotel Manaus

Sao Paulo
Reviewed 31 August 2016

Conveniently located in an upper class district in Manaus, not far from the historical centre. Restaurants and a massive shopping mall are within walking distance. Excellent front desk staff. Rooms need attention: the walls were dirty, the duvet did not have a cover (strongly recommended for higienic reasons, considering the fact that it is a hotel and I don't believe...

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Helpful?
Thank H H
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Guest, Thank you for you comments about your stay in our hotel, our target is your satisfaction every time you are in Mercure Hotel. About Duvet, we change all bed cover when the guests check out the room. Best regards, Christian Costa General Manager

London, United Kingdom
Reviewed 4 August 2016

This hotel is a little out of town, but we only needed a night somewhere prior to an Amazon trip. Very limited options for dinner, it was a Sunday night and places were closed. 3 of us in a room, it was plenty big enough for all of us.

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Helpful?
Thank Rachael A
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Rachel, Thanks for your time to make a comment about your stay in our hotel, your opinion is very important for our quality process. We hope to see you soon. My best regards, Christian Costa General Manager

The Netherlands
Reviewed 20 July 2016

We (family with two children) stayed at the Mecure Manaus in June 2016 for 3 nights. The hotel is what you would expect from a Mercure. Simple, standard, not particularly charming, but facilities worked well and service was efficient. The location is excellent as it is walking distance from the best Shopping Mall of Manaus (called Manauara Shopping). Conclusion, good...

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Helpful?
Thank DMFT1967
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Guest, It is a pleasure for us to know that your stay was very good for you and your family, our employee target is provide the best service in hospitality. We hope to see you and your family soon. Best regards, Christian Costa General Manager Mercure Manaus Hotel

Espoo
Reviewed 20 May 2016

Service was excellent all through the hotel. They were available all the time, and especially at the front desk they were exceptional. Whether we needed to book a massage or needed to extend our stay, they were always there for us. Breakfast was nice, there was a nice steam sauna at the top floor and the pool was very nice....

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Helpful?
Thank terot
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Terot, We glad to have you here in our hotel, we are very happy to know that you like our service and building. Our staff team work every day to give you our best and exceed your expectations. We hope to see you soon. Best regards, Christian Costa General Manager Mercure Hotel

Buenos Aires, Argentina
Reviewed 12 May 2016

The hotel had a great breakfast, good sized rooms and comfortable beds.the hotel was clean and up to a good standard. It is not in the historical centre so taxis are a must to go most places but it is near shops and restaurants. It has a small swimming pool and a basic gym.

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Helpful?
Thank JosephineSalvador
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Josephine, We thank you for you positive comment about your stay in our hotel Mercure in Manaus, our target is your total satisfaction. We hope to see you soon. Best regards, Christian Costa General Manager

Melbourne, Florida
Reviewed 25 February 2016

The Mercure is an excellent value, from nice clean rooms to excellent staff. They went above and beyond to make sure we were comfortable and taken care of. We had a rather large group, 11 rooms I think, and everyone was very happy with the accommodations including great breakfast. I was having trouble getting my phone to work and had...

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Helpful?
Thank Kvelie
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa General Manager Mercure Manaus Hotel

Sao Paulo, SP
Reviewed 7 February 2016

Mercure Manaus is a typical hotel from the franchise. Clean, well located and with a good cost-benefit. The one in Manaus is located less than half mile from the Manauara Mall, that hosts many Brazilian top stores and restaurants. The property itself has an efficient front desk, and the rooms have a small kitchen with a microwave and sink. The...

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Helpful?
Thank SilvioT
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Mr. Silvio, We are very happy about your positive comments of your stay in our hotel, our employees work hard everyday to give to you the best quality of service. We hope to see you soon. Best regards, Christian Costa General Manager

Vancouver, Canada
Reviewed 19 January 2016

I stayed here a total of five nights, with an Amazon excursion in midst of my stay; the hotel is clean and the staff are friendly and helpful; the room were spacious & quiet; the facilities, including rooftop pool and gym are nice; the restaurant/lounge looks okay but lacking in atmosphere; we chose to walk a couple of blocks to...

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Helpful?
Thank VCR-Jeff
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Jeff, Thank you so much for you time to write about your stay in our Hotel Mercure Manaus, it´s a pleasure to serve and satisfy your expectation . We hope to see you soon. Best regards, Christian Costa General Manager

London, United Kingdom
Reviewed 14 January 2016 via mobile

The Mercure is Manaus has great beds and decent bathrooms. The pool is small but adequate and the gym well equipped. It just doesn't have a lot of atmosphere as the bar is in the lobby and never seems to be open. It's a good base to see Manaus.

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Helpful?
Thank Sara M
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Sara, Thank you so much about your comments of your stay in Hotel Mercure Manaus, our staff work everyday to give to you the best quality of service. We hope to see you soon. My best regards, Christian Costa General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star MERCURE APT MANAUS has 126 apartments with living room, kitchen and suite. Located in the exclusive area of Manaus, it is about 15 minutes from the international airport, the city centre and the industrial district. The hotel offers a sauna, fitness centre and spa. ... more   less 

Additional Information about Hotel Mercure Manaus

Address: Avenida Mario Ypiranga 1000 | Adrianopolis, Manaus, State of Amazonas 69057-001, Brazil
Region: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: €51 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure Manaus 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Mercure Manaus AM, Brazil
Hotel Style:
#4 Family Hotel in Manaus
#5 Business Hotel in Manaus
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Manaus staff and other travellers.
2 questions
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Questions? Get answers from Hotel Mercure Manaus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the side of the elevator might be quieter - as the other side has barking dogs!”
 of 5 bubbles LorraineP203, 14 Oct 2016 | Read review
“Top floors building are quieter.”
  • Adrianopolis neighborhood
  • Standard room
 of 5 bubbles SilvioT, 7 Feb 2016 | Read review
“Choose rooms on the back of the building since the front avenue is noise.”
 of 5 bubbles PauloT290, 30 May 2015 | Read review
“Not on the front side by the main street.”
 of 5 bubbles HelmutS2000, 12 May 2015 | Read review
“check if your room doesn't have large and loud air-con units in front of your window”
 of 5 bubbles marrek, 31 Aug 2014 | Read review
5 of 5
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