Palma City Hotel
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About
If you’re looking for a luxury small hotel in Saranda, look no further than Hotel Palma.
Close to some of Saranda's most popular landmarks, such as Saint Charalampos Orthodox Church (0.5 mi) and Lëkurësi Castle (1.3 mi), Hotel Palma is a great destination for tourists.
Rooms at Hotel Palma offer air conditioning, a refrigerator, and a desk providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk, room service, and baggage storage are some of the conveniences offered at this small hotel. A pool and an on-site restaurant will also help to make your stay even more special. If you are driving to Hotel Palma, street parking is available.
While you’re here, be sure to check out some of the seafood restaurants, including Bar Restaurant Limani, Mare Nostrum Cuisine, and La Petite, all of which are a short distance from Hotel Palma.
There is no shortage of things to do in the area: explore popular historic sites such as Butrint, Monastery of 40 Saints, and Synagogue Complex.
The staff at Hotel Palma looks forward to serving you during your upcoming visit.
Location
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The hotel front desk girl was very helpful, she assisted us with all of our requests.
Hotel amenities were not great. The lockbox (safe) in the room was not bolted or secured to anything. It was very small and just sitting on top of a counter.
The room key card which controlled the power for the room often did not work. We had to go to front desk several times to ask for a card reset.
Breakfast was simple (eggs, toast, cheese, tomatoes, olives etc.). Coffee was not good, a watered down version of American drip coffee.
The hotel has quite a bit to improve.
Ideally located for the port if your catching a ferry
Lovely clean hotel with nice staff. Our room had an amazing view from the balcony
The swimming pool also had amazing view i wish i could have stayed longer. I'm sure i will be back very soon
Highly recommended
We have just returned after staying here for 7 days Sept 24. It was our first visit to Albania and definitely not our last.
We were to be honest a little worried as we had made our reservation earlier in July and then afterwards saw that some travellers, here on Trip Advisor, since then had left bad reviews. We need NOT have worried. The hotels location is a 2 min walk as you come out of the Ferry Port, we were on last ferry and this was perfect as we were tired and not sure of our surroundings. This may seem like a noisy choice buts its perfect especially if you get a sea view. The hotel looks out across the beautiful Sarande.
Yes there are other hotels, of course there are and a lot more recenty built, but all that glistens is not always gold!
You need to decide what it is you are really looking for, if it's fancy 5 star like other holiday destinations maybe more European then go to one of the newer builds. But if it's a well run well established hotel then this is it . This hotel has been here for a long time and so it can seem a little tired in places but here is the truth: The beds are very comfortable, very crisp and fresh linen, changed every day. The rooms are perfect size some larger than others depending on choice. The bathroom we had was large and yes the water drained slowly sometimes from the shower tray, but the bathroom was always cleaned by housekeeping fresh fluffy towels every day and the shower was a good shower, so no complaints here. The breakfast is not your typical european breakfast but it was more mediterranean, fresh pancakes, fresh fruit mainly grapes and melon, eggs scrambled or fried or hard boiled, hams and various cakes and pastries depending in the morning. Yes if you arrive at the tail end of breakfast choice is less but thats ok theres plenty if you arrive on time. The Manager and the Reception staff were so kind, the reception staff especially, Alexa could not do enough for us and gave us great tips. We were there at the end of the season and there were a few knocks in paint work or a bulb gone in our room, or batteries gone in TV remote, all fixed within moments of telling staff. If you speak kindly and courteously to people they are only too happy to do all they can to help. All hotels take wear and tear during the season and then tidy themselves back up for Springtime, so dont be put off by commets. This hotel is the perfect location for visiting Albania especially if your first visit, carhire with SIPA travel two doors up highly recommended and currency exchange open late next door. Although located at the port, it is very quiet after 11pm and the music from seafront is slightly quieter here and it all goes very quiet after midnight. try and book rooms with seaview, upper floors. A beautiful hotel, perfect location and wonderful staff. We will return.
This hotel does not reach basic standards, is not clean nor maintained and is not even safe.
The management wants to compete with the big boys who have 4 or 5 stars but is completely failing, even by Balkan standards.
Most important findings;
1/ positive; according to the high price none!
2/ negative;
There is no hotel parking as they advertise: you have to pay 5 euros/day at the nearby pay parking of the port.
In and around the hotel you can constantly smell the diesel emissions from the ships that dock in the terminal just next to the hotel.
The rooms were not cleaned upon check-in.
The rooms were not clean after cleaning. There is a sticker on the toilet with the message “disinfected”.
Room with water damage; swollen baseboards, peeling wall paint and mold on the wall.
Too little lighting and cheap LED strips hanging loose.
Short circuit in the room's lighting circuit: the lights go off and on again spontaneously.
Walls with dirty cracks.
1 socket for 3 plugs including the refrigerator; either you watch TV or you have a working refrigerator.
Fire detector has been removed; absolutely unsafe and illegal!
Rinse water from the toilet runs next to it when flushing.
Ants in the rooms on the second floor.
Poor finishing of the rooms; safe is loose in a cupboard, toilet paper holder loose on the wall, etc
Wifi doesn't work in several parts of the hotel!
There is not enough room in the breakfast room for all the guests. The breakfast does not meet a 4 star concept at all.
The swimming pool is far too small for all guests
Pool has trip hazards and sharp edges. £1000 for this rubbish !! We are departing early for Greece and have had to pay another £800 to find somewhere to stay the rest of the week. This is supposed to be in a nice area. It’s a total dump. So disappointed. We raised concerns with the front desk but nobody’s cares. This is how it is and all rooms the same is the reply. Awful awful. I wouldn’t let my dog stay here.
However, if you are going to Albania for the first time - and so are probably adventurous but maybe a little nervous then Palma City is the perfect place to stay.
As our late night ferry was coming into Sarande we were really concerned we would be in bother finding the place. No need, you come out of the port and it's there - you can see it on your right as you go up the escalator from the passport hall. The proximity to the port is nothing to worry about - the port itself is very small and there's never more than two ferries in.
The other big advantage is that Palma City is actually very central while still being just on the edge - it's a 10 minute walk to all the restaurants in either direction. But it's far enough away that the party atmosphere won't keep you awake.
The balcony gave a great view of the whole of Sarande and its surroundings and the pool was refreshing (and quiet) in the heat.
Highly recommended - and when we go back to Sarande again, I can see us staying here.
The staff were amazing I cannot put into words how good they were, they went above and beyond expecially the lady in reception.
I have no faults with my stay it was amazing we got a sea view room my party and I were amazed by the view.
"Don’t bother coming. The resort is dirty and without charm. Everybody is trying to exploit you. Everything is poor quality."Read full review
"great view of the city and the beach! Very comfortable rooms with great mattress. Clean environment. good quality of breakfast."Read full review
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