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Okura Act City Hotel Hamamatsu

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Traveller (396)
Room & Suite (509)
Dining (63)
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Overview
  • Excellent46%
  • Very good44%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“tallest building”(12 reviews)
“train station”(18 reviews)
“place to stay”(8 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (651)
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43
51
9
2
1
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All reviewstallest buildingtrain stationplace to stayconcert hallluxury hotelbig groupbic camerasecond floorjapanese standardsgrand viewnice viewstayed here for one nightright next doorrestaurants and barsminute walk from the hotelmusical instrumentscoffee tea
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11 - 15 of 106 reviews
Reviewed 9 September 2017 via mobile

Larger room than other Japanese Hotels I have visited during this Business tour. Difficult to first locate entrance even though it is near train station. Next day found crosswalk from train station Lobby large and has a look and feel of a Vegas hotel Ate...More

Thank HurricaneGal_11
Response from オークラアクトシティホテル浜松, フロント オフィス マネージャー at Okura Act City Hotel HamamatsuResponded 12 September 2017

Thank you for staying our hotel. Your guidance is very much appreciated. We will exert every possible effort to meet our guest expectations We look forward to having an opportunity to see you again. Okura Act City Hotel Hamamatsu Rooms Department MIBUCHI

Reviewed 29 July 2017 via mobile

Centrally located just 5 min walk from the railway station. High standard throughout all facilities in the hotel. Several restaurants and bars in the same building complex. The only thing I can think of can improve is the gym facilities and its opening hours.More

Thank Max S
Response from オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel HamamatsuResponded 1 August 2017

Thank you for staying with us at Okura ACT City Hotel Hamamatsu. Also, thank you again for sharing opinions on your stay politely despite being busy. We are glad that you were satisfied our hotel and restaurants. However, we are sorry for the inconvenience of...More

Reviewed 9 June 2017

We stayed here for one night. The hotel is right next door to the train station on the North side exit. However, the signs to get to the lobby were not clear and they were rather confusing for us. They have a sign showing to...More

Thank mibaba4
Response from オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel HamamatsuResponded 14 June 2017

Thank you for staying with us at Okura ACT City Hotel Hamamatsu. We are glad that you liked the room, the view from it and location right at the train station. And thank you for your compliments on our staff. However, we are sorry for...More

Reviewed 9 June 2017

big hotel; my room at 39 floor with high view of the city. buffet breakfast was superb. room was great with auto controlled hot water . room ammenities was complete set. I could say its my best hotel during my tour.More

Thank chef_calvinchan
Response from オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel HamamatsuResponded 14 June 2017

Thank you for staying with us at Okura ACT City Hotel Hamamatsu. We are glad that you were satisfied with the view from your room and a breakfast. Based on your valuable comments and we will continue to devote ourselves to offering all customers satisfaction....More

Reviewed 2 June 2017 via mobile

It is the tallest hotel around. All the rooms have nice city view and is near the railway station. The only downside is that if your room faces the railway station your will hear the bullet train every time they pass by.More

Thank TheWoody
Response from オークラアクトシティホテル浜松, お客様担当マネージャー at Okura Act City Hotel HamamatsuResponded 5 June 2017

Thank you for staying with us at Okura ACT City Hotel Hamamatsu. Also, thank you again for sharing comments on your stay politely despite being busy. If you had the noise because of the bullet trains passing by, we apologize for the inconvenience and I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$113 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$113 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Hamamatsu
#2 Business Hotel in Hamamatsu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (396)
Room & Suite (509)
Dining (63)
Pool & Beach (2)
Amenities (19)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
yohanndezoysa2012
24 March 2018|
AnswerShow all 2 answers
Response from T R R | Reviewed this property |
Hi, To the best of my knowledge, it doesn't! However, they serve ice-buckets on order.
1
Vote
jainikshit
3 September 2016|
Answer
Response from Henchelson | Reviewed this property |
There is a self service buffet for breakfast, so you can choose vegetarian options if you like.
1
Vote
JohnTReinke
11 September 2015|
AnswerShow all 3 answers
Response from オークラアクトシティホテル浜松 | Property representative |
Dear Mr. John Reinke, Thank you for your enquiry. We have laundry service available in our hotel. Also, there are standard twin bed room (34squre meter~) which we can set up an extra bed for 3rd person. Should you have... More
0
Votes
Google Translation
Room Tips
"Higher level room for better view of course"
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"Pl specifically ask for higher floors to enjoy the enchanting view of the city - day nad night!"
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"I believe I was facing the north side which had a great view of the mountains."
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"room which commands grand view of the city"
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