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All reviewstoll roadstayed one nightnice hotelshuttle driverfitness centerloudon countyfront desk staffshort drivebusiness travelplenty of parkinggas stationcomfortable stayexcellent staydc areabusiness centerfree shuttleclose to the airport
Worked ok but for a few things made it more painful than it should - especially the shuttle from the airport - only comes if you call it (unlike all other hotels there for which the shuttle makes scheduled rounds) - so as you can't...More
Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Dulles NorthResponded 4 days ago
We appreciate your review of your recent stay at our hotel and are very sorry you had a disappointing experience with us. We’ve addressed these issues with our staff. Exceptional guest service is our goal for every encounter. Your feedback helps us improve....More
We came to the are to meet the parents of my son's fiance. We picked this hotel fir the location and price which was very good.
Stayed one night at this place. Clean, very well maintained, good location, close to Washington DC, about 30-40 min...More
Everything was comfortable but the air conditioner was due for a check-up.. Sounded sick,, massive coughing sounds..lol
All in all it was a good stay and everyone was nice.. Especially the bartender very personable and funny,, nice guy
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I just checked out of this property in which I booked a room for my in town getaway. Stayed a week at the property with breakfast included . My understanding is : the offering for the included breakfast is mainly continental ( lots of pastries)....More
1 Thank Kamy F
Response from Calvin P, on behalf of management at Hilton Garden Inn Dulles NorthResponded 18 April 2018
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More
Arrived to no luggage trolley available and a duty manager with a seriously bad attitude. We waited ten minutes and still they couldn’t find it! No recognition of Honors Diamond status. Despite our room being booked for 4 people,the room only has bedding, towels and...More
1 Thank John P
Response from Miri L, on behalf of management at Hilton Garden Inn Dulles NorthResponded 30 March 2018
Dear John P,
Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team...More
Response from TulsaTraveler1954 | Reviewed this property |
They have a shuttle bus to Dulles airport BUT NOT DCA Airport, so if you don't rent a car, your in trouble. The hotel is about 30 miles from DC, 15 min. to the metro and another 15 min. to this hotel. I might ad the toll... More
They have a shuttle bus to Dulles airport BUT NOT DCA Airport, so if you don't rent a car, your in trouble. The hotel is about 30 miles from DC, 15 min. to the metro and another 15 min. to this hotel. I might ad the toll roads with the renal car were about $80.00 for out 5 day trip. The metro runs you about $10.00 a day for two people to and from D.C.
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"don't expect to get in your room before the check in time no matter what your reason is. they won't..."