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The Westin Crystal City Reagan National Airport

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1800 Richmond Hwy, Arlington, VA 22202-3506
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Crystal City Reagan National Airport
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 50 hotels in Arlington
Location
Cleanliness
Service
Value
GreenLeaders Silver level
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Car park
Wifi
Paid wifi
Restaurant
Breakfast available
Vending machine
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish
Hotel links
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1354Reviews33Q+A100Room tips

Reviews
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Dmitry Y wrote a review Aug 2022
1 contribution
It was a nice catch on Priceline. Hotel was awesome. Portier helped with the meal vouchers. Parking a bit expensive. 42 overnight. But overall service and quality of the rooms is on the top notch level. Close to the downtown of Washington. Nice restaurant and buffet. So I and my family is happy 😊
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 3 weeks ago
Thank you for taking the time to review the hotel. I am please to hear that your stay was enjoyable. We certainly hope that if your travels bring you back to the area, you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie C wrote a review Jul 2022
7 contributions1 helpful vote
Hotel's Favourite
First time staying at this hotel for a weekend in DC. It was a snap to find coming from I95. When we arrived no parking or rooms were available. Shout out to the front desk staff for securing parking and getting us our room with miminal waiting. The breakfast buffet was great and the host was ready with the coffee. That alone is 5 stars in my book. We'll def return and I recommend this property.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 5 Aug 2022
Thank you so much for the great review. I'm am so glad that you a had a positive stay with us. Please come back and see us again soon should your travels bring you back to the Washington Area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Doris C wrote a review Jul 2022
1 contribution
The Front Desk Manager GINO along with the Front Desk Agent Clayton are the BEST!!! CUSTOMER SERVICE ON 1000!!! I arrived at the hotel not in a good space. After interacting with these two they made it all better and didn't even know it! THANKS GUYS!!!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 9 Jul 2022
Thank you so much for the feedback regarding your stay. The gentleman you spoke about are incredible and I will happily share your feedback with the entire hotel. Please come stay with us again should your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SantaBarbarians wrote a review Jun 2022
Santa Barbara, California51 contributions10 helpful votes
This is a great location within walking distance of several restaurants. It's important because the hotel restaurant is only open for dinner. All staff were helpful. Clayton Gino ensured everything went well. It was convenient to have an airport shuttle too.
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Date of stay: June 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 28 Jun 2022
Thank you so much for the feedback regarding your stay. It is certainly wonderful to hear that you had such positive interactions with our team members Clayton and Gino. We hope that if your travels bring you back to the Washington area, you will consider our hotels for your accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonnie W wrote a review Jun 2022
1 contribution
I had a very nice stay it was a lovely hotel .I never slept in a bed so comfy.the only thing I suggest is safety bars in shower .I know you have handicapped but I don't need one.im 72 just was afraid of falling nothing to grab ahold of .other then that I give them a 3 star
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 22 Jun 2022
Thank you so much for the feedback. I am pleased to hear that you had such a wonderful sleep experience. We are fortunate to have the next generation Westin Heavenly bed in our hotel. I will take you feedback regarding the safety bar in our shower back to management. Please consideration staying with us again, should your travels bring you back to the DC metro area. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vinnetta G wrote a review Jun 2022
2 contributions1 helpful vote
Great Hotel, Great staff especially Gino. Fantastic breakfast. Friendly responsive team. Yes I would stay here again. ROOM clean and comfortable and wonderful luxurious shower. Team seems to work well together.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 22 Jun 2022
Thank you so much for your feedback. I am thrilled to hear your received such good service from Gino. I will be happy to let our housekeeping team know about your room cleanliness as well. We certainly hope you will consider staying with us again, should your plans bring you to Arlington.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sokratis P wrote a review May 2022
33 contributions28 helpful votes
Below average hotel and rooms. Breakfast was poor and not included in the fee. The hotel was charging $20 for Wi-Fi access ! Who charges for Wi-Fi access these days ? Finding the switches on the lights was not easy , actually very unpractical. Definitely not recommended unless you don’t have other options.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 7 May 2022
Good day, Thank you for your feedback. Providing the highest level of hospitality is our top prority. We do offer several packages that include breakfast. In addition, internet is complimentary for all Marriott Bonvoy member. Enrollment in the program is free. Complimentary internet is also offered throughout all of our public spaces. I will take your feedback regarding the lamps back to our team for future improvement during our next hotel renovation. Thank you again for providing feedback. Be well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cyril T wrote a review Apr 2022
Cherry Hill, New Jersey30 contributions67 helpful votes
Great weekend getaway for Baby shower! Great rooms and very clean! Beds are awesome! Ask for a room with two windows that open! Bar at hotel very accommodating. Bartender on a busy Saturday night very good. And he was the only person working! Step that up Westin. Check your census to gage more help. Not much in close proximity (walking) for bars and eats. Parking at hotel $40 per 24hr.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 7 May 2022
Thank you so much for the feedback. I'm glad you had a great weekend getaway. We hope that you will consider our hotel again next time you are in the Washington Area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucia J wrote a review Apr 2022
1 contribution
Excellent hotel. Near DCA (shuttle from and to airport) and not far from downtown. Walking distance to restaurants and a Wholefoods. What makes this hotel really stand out is its people. A committed team that care about customers and go above and beyond to help us. A shoutout to Gino and his staff, as well as Juan Carlos at the bar and the gentlemen who drove the shuttle. Thank you for sharing your wisdom and kindness. Learnt so much from this great team and will definitely stay again.
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Date of stay: April 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yarnell Johnson, Owner at The Westin Crystal City Reagan National Airport
Responded 7 May 2022
Thank you so much for providing feedback regarding your experience at our hotel. I am so pleased to hear that your experience was positive. I have shared your review with our entire hotel with special attention to Gino, the shuttle drivers and Juan Carlos. We truly hope that you will come see us again, should your travels bring you back to the area. Be well!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nmgayton wrote a review Feb 2022
Winter Springs, Florida20 contributions42 helpful votes
Stayed Feb 17-21 in a king facing the highway and never heard any street or construction noise. Hotel is a block away from Metro station and less than a 10 minute walk to several casual and upscale eateries that we enjoyed. Fitness center was well equipped and king room was spacious- we found the bed to be very comfortable and appreciated the rain shower. We paid for an inclusive breakfast and by the second morning, Hamid remembered I was a tea drinker and within minutes of being seated each morning he had a cuppa tea for me. Hamid was always pleasant, never idle, always checking on guests and insuring serving dishes were filled. Hamid is a gem of an employee that I would recruit if I lived in the area. My only negative is our “welcome” on Thursday night was less than ideal ( I have shared via email with Mr Sanchez) but otherwise we had a great visit and we would recommend and stay again.
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Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Lots of “rebuilding” construction nearby but never heard any construction noise. We the Pizza...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Henry Sanchez, Guest Services / Front Office at The Westin Crystal City Reagan National Airport
Responded 25 Feb 2022
Thank you for sharing your experience from your recent stay at the Westin Crystal City. We have recognized Hamid for his excellent customer service and have personally follow up with the Front Desk about the arrival experience. Thank you again for your feedback and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$145 - US$284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton arlington, arlington sheraton
FORMERLY KNOWN AS
Sheraton Crystal City Hotel
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
220
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Frequently Asked Questions about The Westin Crystal City Reagan National Airport
Which popular attractions are close to The Westin Crystal City Reagan National Airport?
Nearby attractions include The Tomb of the Unknown Soldier (0.9 km), Arlington House - The Robert E. Lee Memorial (0.9 km), and The Fashion Centre at Pentagon City (1.0 km).
What are some of the property amenities at The Westin Crystal City Reagan National Airport?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at The Westin Crystal City Reagan National Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Crystal City Reagan National Airport?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Crystal City Reagan National Airport?
Conveniently located restaurants include Lebanese Taverna, Ted's Montana Grill, and Legal Sea Foods.
Are there opportunities to exercise at The Westin Crystal City Reagan National Airport?
Yes, guests have access to a fitness centre during their stay.
Does The Westin Crystal City Reagan National Airport have airport transportation?
Yes, The Westin Crystal City Reagan National Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Crystal City Reagan National Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Crystal City Reagan National Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Crystal City Reagan National Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Crystal City Reagan National Airport?
The staff speaks multiple languages, including English and Spanish.