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The Ritz-Carlton, Pentagon City

1,659 reviews
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Traveller (491)
Room & Suite (192)
Dining (55)
Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“pentagon city”(278 reviews)
“club level”(94 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Pentagon City
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Reviews (1,659)Write a Review
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1,046
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Show reviews that mention
All reviewspentagon cityclub levelturn down serviceshopping mallmetro stopfashion centrelarge malleasy accessdc areawonderful stayfitness centerhotel restaurantreagan airportindoor poolconvenient locationcrystal cityrc
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1 - 5 of 1,628 reviews
Reviewed yesterday via mobile

Clean reasonable and great locality! Excellent service. Exactly what a Marriott should be! Excellent customer service and the best chocolates at turndown. Right next to fashion plaza mall and matchbox which has the best pizza in the area!

Thank Razzy27
Reviewed 4 days ago

We had an amazing stay at this hotel. The hotel is in a good location with a Pentagon View and DC views. The lobby is a small one but it feel so cozy at the same time. Check in was so fast and with a...More

Thank Keny1
Reviewed 1 week ago via mobile

This Ritz is a beautiful hotel in a great location. You can easily get a train to downtown and there are great restaurants and shopping nearby. Our room was perfect - clean, quiet, and of course with comfortable bedding. We stayed on the Club Level...More

Thank maxpaste
Response from ManuelMartinezG, General Manager at The Ritz-Carlton, Pentagon CityResponded 5 days ago

Dear Guest, Thank you for your 5 star review of the Ritz-Carlton, Pentagon City and for sharing some wonderful complements regarding our service and rooms. We thank you for taking the time to share your experience and look forward to welcoming you again soon. Best...More

Reviewed 1 week ago

The hotel is well managed, clean, all the help were very friendly and professional. It is located just 2 stops from RR airport so very convenient. Reasonable restaurants nearby outside the mall on pentagon row as well as quick food in the mall adjoining. There...More

Thank EagleTravel29
Response from Manuel M, General Manager at The Ritz-Carlton, Pentagon CityResponded 6 days ago

Dear EagleTravel29, Thank you for your 5 star review of the Ritz-Carlton, Pentagon City. We look forward to welcoming you back. Best wishes, Manuel Martinez Garcimartin General Manager

Reviewed 2 weeks ago

Nice older hotel, but ofcourse 1st Class service and amenities. The work out area and locker room second to none. Good location without being on east side of the river. Not too far of a commute to the hill.

Thank Shaf55
Response from ManuelMartinezG, General Manager at The Ritz-Carlton, Pentagon CityResponded 1 week ago

Dear Shaf55, Thank you for your five-star review and for sharing some wonderful compliments regarding our service and amenities. We thank you for taking the time to share your experience and look forward to welcoming you again soon. Best Regards, Manuel Martinez Garcimartin General Manager

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$194 - US$582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Romantic Hotel in Arlington
#7 Business Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$194 - US$582 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Arlington
#7 Romantic Hotel in Arlington
#7 Business Hotel in Arlington
#8 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (491)
Room & Suite (192)
Dining (55)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Keny1
6 February 2018|
Answer
Response from shamrockgreen2014 | Reviewed this property |
I’m not sure- check with hotel. Sorry could not be more helpful.
0
Votes
Keny1
24 August 2017|
AnswerShow all 2 answers
Response from FlightTime27 | Reviewed this property |
Sometimes I get a pre-arrival email. Lately, I get an option to connect with the hotel directly using the RC app. If you have a special request just simply call ahead.
0
Votes
yeseniasb
29 June 2017|
AnswerShow all 2 answers
Response from T_bough85 | Reviewed this property |
There is an indoor pool which is heated. It is a shallow pool 4-4 1/2 ft deep the whole way so no diving or anything like that. Decent for making laps or just wading around. Hotel would be alright for children I believe... More
2
Votes
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1234567
Room Tips
"Higher Up to see the city"
Read review
"The club level is lovely and my children say they have the best snickerdoodle cookies!"
Read review
"Rooms on higher floors have better views"
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"Any room would do!"
Read review
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