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1250 South Hayes Street, Arlington, VA 22202-5000
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RitzCarlton.com
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 23/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Pentagon City
Updated 23/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 50 hotels in Arlington
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Ritz-Carlton, Pentagon City offers more than simply a prime address. Located in one of Northern Virginia's most desirable neighborhoods in Arlington's Pentagon City, a local influence is weaved throughout our luxury hotel which offers elegance near the Pentagon, from the artwork of Virginia artists that adorns the walls to the regionally sourced ingredients on our restaurant menus. The experience is unique to the Washington D.C. area.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Steam room
Paid public parking on-site
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
75Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
1957Reviews24Q+A100Room tips

Reviews
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Most Recent
mdb m wrote a review 18 Sep
12 contributions3 helpful votes
I recently stayed for 3 nights at this hotel. True, the location is very convenient because of its proximity to DCA and also the Pentagon City Mall. Other than that, this hotel did not meet my high expectations when I booked my stay. It does not compare with other Ritz Carlton hotels. The bathroom did not have an exhaust fan which I feel is a very basic requirement, no extra towels, had to ask for body lotion, no refrigerator in the room. I had to request an electric kettle to make tea. The room and bathroom were clean, staff was helpful and courteous. Not too impressed with the decor either.
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Date of stay: September 2022
Value
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Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 1 week ago
Dear Guest, Thank you for choosing to stay with us. And most importantly for taking the time to share your valuable feedback as it helps to improve our services. I have made noted of your feedback and I will be sharing with the appropriate senior leadership of our organization. Again thank you for staying with us, and I hope you gave us a second opportunity to make it up to you. Sincerely Delia,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Corbin W wrote a review Aug 2022
Fairfax, Virginia24 contributions5 helpful votes
Hotel's Favourite
We had never stayed at a Ritz-Carlton before and chose this property as a staycation romantic getaway for one evening. My wife was about to go out on business for work for two weeks (and unfortunately be gone for my birthday). The location next to Reagan Airport was very convenient. Before our stay I received an email asking how to make the stay special from the hotel. I responded with our reason to celebrate my birthday early and have a romantic getaway right before my wife left for two weeks. The staff left champagne in our room and chocolates. We also had a great view of Arlington and D.C. The service at the front desk and in the Club Lounge was excellent and friendly. The room was very nice, and the bed was incredibly comfortable. Yes, the Ritz is not low cost, but it was a great way to treat ourselves for one night. Thank you for making it special.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Respond to the email they send you before your stay and the staff will likely take care of you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 4 weeks ago
Dear Guest. On behalf of my General Manger and The Ladies and Gentlemen of The Ritz Carlton Pentagon City, allowed me to thank you for staying with us and most importantly for takin the time to share your valuable feedback. We hope to welcome you back in then near future whenever you visit the Washington DC area. we truly appreciate your loyalty to our brand. Regards, Delia,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
moti. Kahana wrote a review 3 Sep
9 contributions1 helpful vote
I am an ambassador level, lifetime titanium at bonvoy. Every time I travel I choose Bonvoy because when Available I get upgrades, allways great service, and club level. This is why I choose Bonvoy. This time I chose the Ritz Carleton in Pentagon City. To my disappointment, they did not treat me as the others bonvoy property. They don't give club level for bonvoy titanium ambassador level. Rather they said I had to pay $200 per person. But willing to give me discount to $150 No upgrades; no special service. I will not be going back there. And highly recommend for all Bonvoy loyalists to stay away from this location
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: If you a Bonvoy loyalist stay away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 3 weeks ago
Dear Guest, I regret you have not experienced a positive stay with us. I have reviewed your reservation and i will be adding 5 thousand bonus points to you BONVOY account due to this disappointment. Unfortunately club access its not part of elite benefit at any Ritz Carlton world wide. Again I truly apologized for the inconvenienced, and thank you for your loyalty to our brand. Kind Regards, Delia Castro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MergesTheSky wrote a review Jul 2022
22 contributions15 helpful votes
This is just what you’d expect from the Ritz in this location. The rooms are comfortable, clean, and well-appointed. The location is as close to a metro and a shopping center as you can get. The staff is helpful and courteous.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 29 Jul 2022
Dear Guest, Thank you do much for sharing your feedback this means a lot to our ladies and gentlemen who work tirelessly to exceed guest expectation. we hope yo see you back in the near future . Kind Regards, Delia,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
itbetterbeclean wrote a review Jul 2022
New York City, New York845 contributions208 helpful votes
+1
3 night stay Friday after 11pm arrival check in was quick, 18th floor club level room, club is open 24 hours we were able to get cold drinks and fresh cookies before bed. Room was spotless everything in its place, housekeeping great left us extra towels and toiletries every day. They haven’t restarted turndown service yet. We really enjoyed club lounge, breakfast, lunch and hors d’oeuvre in evening plus desserts were good and alcohol is available all day long. The club lounge staff is excellent and attentive constantly clearing dishes. We ordered dinner off room service menu one night and had no problem having it delivered to club lounge which was a great help. The location cant be beat, restaurants, shopping and metro at front door. We flew into DCA and took metro 5 min to hotel. I highly recommend you stay at this hotel.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 19 Jul 2022
Dear Guest, Thank you for taking the time to share your feedback. It truly means a lot for our Ladies and Gentlemen. We hoe to see you back in the near future. Kind Regards, Delia,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
happyfun880 wrote a review Jun 2022
California6 contributions2 helpful votes
Pros: 1) Conveniently located in a large mall with access to the Metro, 2) my room was remodeled, 3) they recognized my Platinum status, and 4) the lobby was clean. Cons: 1) They initially sent me to a dirty room with an imprint of luggage on the bed and trash on the bedside table, desk, and honor bar cabinet, 2) When I asked for another room, they apologized and told me I would be given 10,000 points for the trouble. I still haven’t seen the points show up in my account, 3) One of the light fixtures in my room did not work, 4) There were not many surfaces on which to place items (food, water, purse, kids’ toys) other than the one desk and one bedside table. There is a cabinet with an honor bar, a coffee machine, ice bucket, and a refrigerator. I placed my purse on the side of the honor bar and apparently triggered a $45 charge for an honor bar purchase which they eventually removed, and 5) the refrigerator has a sign on it telling you that you cannot use the refrigerator for personal items including medicine. Instead, the refrigerator is full of drinks for you to buy. If you have children or need to use the refrigerator for medicine or a baby’s bottle, don’t come to this hotel unless you reserve a suite. I am a Marriott Platinum member and I will never be coming back. The photos are what I saw in the first room that I was given. I think people where initially given the room (put carry-on on top of the bed, left trash) and then got another room so the room showed it was empty on the computer. The Ritz should have checked it before assigning it again. This is not what a tired guest wants to see after traveling into town and dealing with the DC weather. I am also Hyatt Globalist and will be staying elsewhere in my future trips to DC.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 5 Jul 2022
Dear Guest, Thank you for choosing to stay with us, and for taking the time to share your valuable feedback. I have share your concerns with the senior leadership. Please do not hesitate to contact me directly, if there is anything I can do to make it up to you and re-gain your trust. Kind Regard Delia Castro, delia.castro@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SunlightABC wrote a review Jun 2022
1 contribution
My family had a lovely 2 night stay. When we arrived, the room was spotless and met all of our needs. Cameron greeted us very kindly, and helped with the bags. Also, a big round of appreciation to Ermias and Asfae at the outside desk for making us welcome! If you are looking for a hotel in the DC\Virginia area, I would highly recommend the Ritz-Carlton Pentagon!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 5 Jul 2022
Dear Guest, Thank you for choosing to stay with us, and for taking the time to share your valuable feedback. I have share your great and positive experience. Again thank you for staying with us and hope to see you back in the near future. Kind Regard Delia Castro, delia.castro@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2toots wrote a review Jun 2022
Kingston, New York1249 contributions218 helpful votes
+1
Had a lovely 3 night stay. Room was spotless! Bathroom was very small by RC standards: tub/shower combo, 1 sink and a ‘portable bidet’ adorned the toilet. A nice surprise was an flat iron (never saw one in any hotel room!). View was of the mall rooftop and surrounding streets. Hotel is connected to the Fashion Mall and made it easy for a stroll and take-out. We opted for a club room and we were in 1723. Easy walk up 1 flight of stairs to the lounge. Breakfast: eggs, meat, potatoes, danish, fruit etc. Lunch: pita sandwiches, salad. Dinner apps: mainly all were cold: cucumber cups with veggies, spicy samosas, enough to satisfy you before dinner. Bar and wine service was appreciated. Only time we had a hot dish was Saturday night, chicken skewers. View from the lounge was The Pentagon and Washington Monument in the distance. I went to afternoon tea and was disappointed to see the salmon mouse and seafood salad cucumber cups ended up in the lounge. Tea was nice, scones were delicious and best part of the service. I needed a pain reliever and sadly the front desk had none but directed me to the CVS, which is a short walk from the hotel. Went to the lounge and thankfully Sharon had a Tylenol packet-we were very appreciative! We only used Valet when we checked out, car was waiting for us. Staff was always pleasant and always asked if there was anything we needed and if we were enjoying our stay. Nothing really wowed me with this location, except the staff. You know the excitement level when you turn the tv on and you see the screen that welcomes you-mine said Matthew for the entire time we were there (not our name).
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Washington views are on the even side of hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 5 Jul 2022
Dear Guest, Thank you for choosing to stay with us, and for taking the time to share your valuable feedback. I have share your great and positive experience. Again thank you for staying with us and hope to see you back in the near future. Kind Regard Delia Castro, delia.castro@ritzcarlton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
360Marie wrote a review Jun 2022
Washington DC, District of Columbia95 contributions50 helpful votes
Excellent lunch and what made it an even better was the excellent service! Very reasonable priced. Highly recommend the Lentil soup and the Shawarma. This is a hidden gem among in Pentagon City and will be back.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 5 Jul 2022
Dear Guest, Thank you for choosing to stay with us, and for taking the time to share your valuable feedback. I have share your great and positive experience. Again thank you for staying with us and hope to see you back in the near future. Kind Regard Delia Castro, delia.castro@ritzcarlton.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bruce C wrote a review May 2022
Twinsburg, Ohio975 contributions263 helpful votes
I stayed here on business - it is located on the Metro so it is easy access on the VA side of DC from National Airport, and easy to get into the district by car/taxi or Metro. The hotel is beautiful and the staff bent over backwards to get me into my room early. The hotel guest room was large (a suite) that I actually used to host a Zoom meeting with 6 colleagues. The banquet facilities were perfect.
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Delia Castro, Guest Services / Front Office at The Ritz-Carlton, Pentagon City
Responded 5 Jul 2022
Dear Guest, Thank you for choosing to stay with us, and for taking the time to share your valuable feedback. I have share your great and positive experience. Again thank you for staying with us and hope to see you back in the near future. Kind Regard Delia Castro, delia.castro@ritzcarlton.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$277 - US$515 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton pentagon city hotel arlington, ritz arlington, ritz-carlton arlington, arlington ritz-carlton, ritz carlton pentagon city
FORMERLY KNOWN AS
The Ritz-Carlton Pentagon City
LOCATION
United StatesVirginiaArlington
NUMBER OF ROOMS
365
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Frequently Asked Questions about The Ritz-Carlton, Pentagon City
Which popular attractions are close to The Ritz-Carlton, Pentagon City?
Nearby attractions include The Fashion Centre at Pentagon City (0.07 km), Pentagon Row (0.2 km), and Pentagon Centre (0.2 km).
What are some of the property amenities at The Ritz-Carlton, Pentagon City?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Ritz-Carlton, Pentagon City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Pentagon City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Pentagon City?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Pentagon City?
Conveniently located restaurants include Lebanese Taverna, Epic Smokehouse, and Whole Foods Market.
Are there opportunities to exercise at The Ritz-Carlton, Pentagon City?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Pentagon City?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Pentagon City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton, Pentagon City?
Many travellers enjoy visiting Arlington National Cemetery (1.9 km), Alexandria's Christ Church (6.4 km), and Old Town (6.6 km).
Does The Ritz-Carlton, Pentagon City have any great views?
Yes, guests often enjoy the city view available here.