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The Ritz-Carlton, Pentagon City

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The Ritz-Carlton, Pentagon City
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1,241 Reviews from our TripAdvisor Community

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Showing 1,216: English reviews
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Los Angeles, California
Reviewed 2 days ago NEWvia mobile

This was my first time staying at this property. When I walked in I got warm welcomes all around, from the bellman to the valet and the front desk. I was so glad to walk in especially since I had a horrible experience at another hotel earlier that day. The unfortunate part was I had to wait 30 minutes for...

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Helpful?
1Thank KenneyMac
Jacksonville, Fl
Reviewed 2 days ago NEW

So easy to get here on the metro from the airport. Exceptional service. The staff exceeded my expectations. Loved that ithe is connected to a fabulous mall. I will use this Ritz whenever I'm in the DC area. Amazing.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank rdbJacksonville_Fl
Spring, Texas
Reviewed 2 days ago NEW

Safe and secure. Great location! Allowed me to check in earlier that check in time and allowed me a late departure. All safe were friendly and welcoming. Very helpful. Coffee in lobby was a welcomed surprise as were cookies in the afternoons.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank kell5355
Washington, DC
Reviewed 2 days ago NEW

Property just completed a partial renovation, definitely the best hotel in the area. The attached mall makes for plenty of food choices and easy shopping. Sometimes parking can be slow due to mall traffic, but is manageable during non-rush hour periods.

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Thank gcgrayburnjr
Ann Arbor, Michigan
Reviewed 4 days ago NEW

The joke in DC has always been that this hotel is least Ritz-like of any of the chain. But meeting-goers, who have never been to a real Ritz, are dazzled by all the "my pleasure"s from staff. Staff do a very good job, but the facilities are just OK and overpriced (unless you have a meeting rate). The food is...

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Helpful?
Thank Bloodman33
Tod M, General Manager at The Ritz-Carlton, Pentagon City, responded to this review

Dear Bloodman33, Thank you for leaving your comments on Trip Advisor, although I was disappointed that your stay did not meet your expectations. While we do a fair amount conference business, the majority of our guests are actually individual travelers coming into the DC area for business and pleasure. Your feedback is important to us and if you can afford...

Aiken, South Carolina
Reviewed 4 days ago NEW

I travel to DC a bit for work and I like that this hotel is so close to the metro. I also enjoy the fact that it is also attached to a shopping mall. Great for eating and walking around after a stressful work day. Would recommend to all types of travelers.

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Thank R3814VNkim
new york city, United States
Reviewed 5 days ago NEW

if you get the chance, make this hotel a must place to stay as it is not only convenient but a wonderful relaxing place to stay...city center with shopping, restaurants and easy access to business locations

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 148glennl
Hanover, Pennsylvania
Reviewed 5 days ago NEW

Overall this hotel is very nice with a very respectable location. However, the service of the front desk leaves much to be desired. My wife and I were staying at this hotel for two night for a wedding event that was also being held within the hotel. We made our reservations months in advance with the option of early check...

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Helpful?
Thank T_bough85
Tod M, General Manager at The Ritz-Carlton, Pentagon City, responded to this review

Dear T_bough85, Thank you for taking time to leave your comments on Trip Advisor. I was sorry to read that your experience did not meet your expectations and apologize that we were not able to provide you with an early check-in. I would appreciate the opportunity to be in touch with you . If you can afford the time, I...

San Francisco, California
Reviewed 6 days ago NEWvia mobile

Beautiful rooms and really nice breakfast room. Breakfast buffet was extensive. Valet was excellent. We arrived late and left early, but had a nice experience. My only problem was we requested a room with two double beds and received one with a King only.

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Thank CalGirl435
Portland, United States
Reviewed 6 days ago NEW

This Ritz is across the street from the Metro and next door to a great mall. Location, Location, Location! didn't need a car. also all the staff were amazing and helpful without being overbearing. I will be back.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank scotti373

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Along the banks of the Potomac River and only moments from Washington, DC, The Ritz-Carlton, Pentagon City offers a hotel experience that beautifully blends modern luxury and traditional touches. Here guests can enjoy easy access to historic monuments, world-class museums, fine dining and shopping. ... more   less 

Additional Information about The Ritz-Carlton, Pentagon City

Address: 1250 South Hayes Street, Arlington, VA 22202 (Formerly The Ritz-Carlton Pentagon City)
Region: United States > Virginia > Arlington
Price Range: €202 - €558 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Pentagon City 5*
Number of rooms: 366
Reservation Options:
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City
Hotel Style:
#1 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#7 Romantic Hotel in Arlington
#10 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Pentagon City staff and other travellers.
12 questions
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Warminster, Pennsylvania
Vienna, Austria
2 months ago
Dana Point, California
Chicago, Illinois

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Questions? Get answers from The Ritz-Carlton, Pentagon City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request Higher Floor”
 of 5 bubbles gcgrayburnjr, 26 Mar 2017 | Read review
“The farther from the elevator, the quieter.”
 of 5 bubbles Bloodman33, 24 Mar 2017 | Read review
“Club level rooms and amenities worth the extra cost”
 of 5 bubbles jennifers887, 14 Mar 2017 | Read review
“Enjoy the opportunity to visit the incredible mall that can be accessed right from the lobby of the hotel.”
 of 5 bubbles footballfrk, 5 Mar 2017 | Read review
“high floor, has a great view”
 of 5 bubbles DogwoodTravelAgcy, 19 Feb 2017 | Read review
5 of 5