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Hyatt Regency Crystal City at Reagan National Airport

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Hyatt Regency Crystal City at Reagan National Airport
Hyatt Regency Crystal City at Reagan National Airport
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1,655 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
Virginia Beach, Virginia
Reviewed 2 days ago NEWvia mobile

I have stayed here several times over the years when visting DC. The hotel is very nice looking on the inside and the staff is helpful. Nice size rooms and very clean. Only negative thing would be the expensive parking (as with many hotels in this area) - I think it was about $30/night.

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Helpful?
Thank kouponlady1
Huntingdon, Pennsylvania, United States
Reviewed 3 days ago NEW

We stayed here one night after returning from a trip to the West Coast. Had no troubles with the hotel's airport shuttle (although the signage at DCA could be improved!)- one arrived within about 5 minutes of when we collected our baggage and the driver was friendly and courteous. The hotel seemed nice: prices about average for DC area and...

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Helpful?
Thank Kathleen B
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review Kathleen. We are glad to hear you had a pleasant stay with us and enjoyed the location close to the airport. We hope to see you back again in the future.

Owings Mills, Maryland
Reviewed 3 days ago NEW

The hotel is immaculate. The new beds that I have learnes8from the front desk that they have replaced on floors 11-18 are horrible. They are hard as rocks my husband and I both awakend after a little amount of sleep with stiff necks and sore backs 😔

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank MrsNesmith0804
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. These newer beds are a purchase meant to provide more support and less soreness and we apologize this was not the case! We do hope you will give us another opportunity to impress in the future.

Texas
Reviewed 4 days ago NEW

My son and I drove from the Texas Panhandle to Washington DC with a large trailer containing all of another son's belongings and his dog "Bernie". After several days on the road we finally arrived in the DC area. We booked a room at this Crystal City Hyatt because of it's close proximity to my son's new home. We arrived...

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Helpful?
Thank Bigmama2n1
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are very pleased to hear you had a great stay after some long travels. We appreciate your positive feedback and look forward to welcoming you back again in the future.

Faulkner, Maryland
Reviewed 5 days ago NEW

For a pricey hotel the lack of real pillows was disturbing. I asked on multiple occasions for pillows and dealt with it because hotel was too busy. Was there for SNA CONFERENCE and being military expected better service to a service member. Also found out there were some perks to being a gold member the last day of my stay...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kevray99
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review. We apologize that your Gold passport perks were not mentioned upon check in and we will be following up with our front desk to ensure these benefits are communicated upon check in.

Nottingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Returning stay, staff and service is great but I have to say the rooms are now very tired and the hotel would benefit from a refurb. In the 4 years I have been visiting, the rooms do not appear to have received any cosmetic attention other than basic maintenance and theyare showing signs of age.

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Helpful?
Thank Donna W
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad you enjoyed the service each year and appreciate your continued business. We are looking forward to a room renovation this year that will freshen our look!

PD
Reviewed 6 days ago NEWvia mobile

This is the worst Hyatt I've ever stayed at. Simple requests like another pillow and blanket required multiple requests. Room lock malfunctioned and they left us sitting in hallway without even offering to wait in a comfortable place. Shuttle does not run on the advertised schedule and drivers were rude. There are lots of other choices in the area.

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Helpful?
Thank MagnumSugarBear
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We apologize for the issues you experienced during your stay and appreciate this feedback. We truly hope you will give Hyatt another opportunity to impress during a future stay.

Pacific Grove, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Robert E
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Delray Beach, United States
Reviewed 1 week ago

Overall a very good quality hotel. Comfortable & well appointed rooms. First rate staff. Decent but not exceptional restaurant. No Regency Club even though it's called Hyatt Regency. Convenient to DCA airport, downtown DC and northern Virginia.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Steven S
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your response. We are glad to hear you enjoyed your stay with us and the location.

Chicago, United States
Reviewed 1 week ago

I booked quite a ways in advance under Gold Passport, and was very pleased with the quality of the room for the price. The staff was friendly and the room clean, quiet and comfortable. And I felt pretty safe what with all the Naval officers running around. :)

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank U9766XKmarcw
HyattCrystalCty, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this review

Thank you for your review! We are glad you enjoyed your stay with us and we hope to welcome you back again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cinnabar
Cinnabar
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Relax in the heart of it all at Hyatt Regency Crystal City. Our hotel is perfectly positioned for easy access to Virginia and the entire DC-metro area. Enjoy a complimentary shuttle to the airport and easy access to Metro transportation. Within minutes, you can be exploring the nation’s best monuments and museums, taking in a show at the Kennedy Center, enjoying a Washington Nationals game or even touring the White House! Prefer to stay local? Arlington, Virginia has plenty of attractions, including luxury shopping and dining in Clarendon, the historic Arlington Cemetery or hiking in nearby Great Falls Park. Within our spectacularly updated Crystal City hotel, you’ll discover the services and amenities only Hyatt can provide – award-winning dining and inviting spacious guestrooms with luxury amenities like Hyatt Grand BedTM, and iHome stereos with iPod® docking stations. Enjoy the perfect combination of luxury and convenience at the Hyatt Regency Crystal City hotel. ... more   less 

Additional Information about Hyatt Regency Crystal City at Reagan National Airport

Address: 2799 Jefferson Davis Hwy, Arlington, VA 22202-4002
Region: United States > Virginia > Arlington
Price Range: €104 - €392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Crystal City at Reagan National Airport 3.5*
Number of rooms: 686
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hyatt Hotels Corporation, Travelocity, Hotels.com, HotelsforEveryone and Jetsetter so you can book your Hyatt Regency Crystal City at Reagan National Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Hotel Style:
#7 Green Hotel in Arlington
#9 Family Hotel in Arlington
#16 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Crystal City at Reagan National Airport staff and other travellers.
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South Burlington, Vermont
Millville, New Jersey
San Juan, Puerto Rico
5 months ago

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Questions? Get answers from Hyatt Regency Crystal City at Reagan National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think our room faced the airport, but we didn't notice any noise.”
 of 5 bubbles kathleenb2013, 16 Jan 2017 | Read review
“Facing the airport / Potomac and possibly higher floors (we were on the 15th)”
 of 5 bubbles raindrops777, 20 Oct 2016 | Read review
“As for a water view”
 of 5 bubbles 342sybilh, 13 Oct 2016 | Read review
“Luxury price at a mid-range quality.”
 of 5 bubbles buffalorobe1870, 12 Oct 2016 | Read review
“Higher rooms are quieter. If like me you have breathing sensitivity (asthma, bronchitis, etc.) check out your room carefully.”
 of 5 bubbles mikesL6163YG, 4 Oct 2016 | Read review
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