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This hotel is really just business oriented. With the exception of one haughty front desk clerk the staff was helpful. Just minutes from Reagan National it is the perfect place to stay if you have an early flight out in order to avoid the morning...More
Nice clean room, friendly staff and nearer to Reagan airport. Free shuttle service from the airport to the hotel. Please call the hotel front desk the moment you are out of baggage claim. Usually they stop at Gate 5 in Terminal A for pick up....More
Had to stay here overnight before heading home, and found this to be a 5min FREE shuttle ride to reagan and the most reasonably priced in the general area. If you rent a car from advantage or dollar, it's right next door, which eliminates 1...More
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 25 August 2015
We thank you kindly and appreciate that you took the time to review our hotel. We are pleased to know that you enjoyed our location and the surrounding facilities. Our staff is really happy to know that they were able to assist. We...More
Our hotel was booked by our tour guides for a week stay to visit sites in and around Washington DC. The staff were very friendly and helpful with directions and maps. However, the hotel décor in the rooms is dated and needs an upgrade. Bathrooms...More
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 11 August 2015
Thank you for taking the time to review our property, your comments are very much valued. We really appreciate that you have taken the time to acknowledge that our staff was friendly and helpful. We regret deeply that we have failed to deliver...More
Room was a little small and slightly worn but nothing problematic. Courtesy shuttle to the metro was appreciated in the heat, although it's not a far walk. McDonalds right next door as well for a quick coffee is nice!More
Thank Chelsea J
Response from HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal CityResponded 31 July 2015
We thank you for your review of our hotel and we are pleased to know that you appreciated our shuttle and enjoyed our close proximity to McDonald's. We are glad to hear that you didn’t encounter any problems during your stay. We are...More
Response from glendasoltis | Reviewed this property |
Kindly check the website, there is a virtual agent who will pop up that you can chat and will provide answer to your query as to the schedule, it is complimentary for the airport transfer. I was able to use their airport... More
Kindly check the website, there is a virtual agent who will pop up that you can chat and will provide answer to your query as to the schedule, it is complimentary for the airport transfer. I was able to use their airport shuttle when I arrived past 10pm.