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Holiday Inn National Airport / Crystal City

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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn National Airport \/ Crystal City
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508 Reviews from our TripAdvisor Community

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vancouver, Canada
Reviewed yesterday NEW

Hotel is well located and the shuttle runs every 20 minutes from DCA. Hotel however is not what I normally receive from staying in Holiday Inn. The bed was extremely comfortable and the bathroom clean however carpets not as clean as they could have been and the only eating facility in the evening is a pub that needs a serious...

Thank Ed G M
Baltimore, Maryland
Reviewed 20 November 2016

Good Hotel, i typically stay in d.c. however this trip down kept me from staying because of d.c. rates. i stayed here for two nights. this was my first stay at this hotel. i did read some reviews before i wrote mine. i do think the building is somewhat older, however, i am going to rate the staff for their...

2Thank da g
About Hotel's Favourite Review
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for your review! We appreciate you taking the time to share your thoughts on your recent stay with us at the Holiday Inn National Airport. I am delighted to read that you had such a great and memorable experience and that everything from the shuttle service, to front desk staff, to the restaurant menu exceeded your expectation and...

Lexington, Kentucky
Reviewed 2 days ago NEW

Our driver was soo friendly and helpful. He even came and picked our group up from the Restaurant Jaleo nearby. The bed was very comfortable and the best part of the reservation was it was the best price. I didn't like the "damage " fee they held against my card but I was on notice misbehavior on my part would...

Review collected in partnership with HP Windows 10
Thank Gregory T
Reviewed 3 days ago NEW

Room was fine, clean and had all necessary amenities. Location is fairly convenient to Metro station. Shuttle was very handy to and from airport. Close to many restaurants. During checkout, staff was a bit confused about payment method (business trip which staff attributed to the business although was asked to charge my credit card).

Thank ronger5
Benicia, California
Reviewed 1 week ago

Lots of good things. Nice people work here, it is convenient to the train into Washington D.C., the rooms are clean and bed was comfortable. However, bathroom eh !, breakfast was extra and the quiche listed for breakfast they never had in 4 days, The evening meal was mediocre and served in the bar.

Thank margaret p
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for your review. I am very happy to hear that our staff was nice, rooms were clean, and the beds were comfortable. Moreover, it’s wonderful to know that our hotel suited your needs overall. To the contrary, however, I deeply apologize that we fail short of your expectation in the restaurant because our goal is to make sure...

Tucson, Arizona
Reviewed 2 weeks ago

Needed a one night place to stay for my return trip home to Tucson after a 4 day trip to Virginia and this place fit the bill as it was competitively priced for the D.C. area and very close to Reagan National. There's a 24/7 McDonald's next door to satisfy your fast food needs and the within the hotel is...

Thank Robert U
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for taking the time to feedback about your recent stay. We love to hear back from our guests and use comments given to improve our overall service to the guests day in and day out. We are pleased that you were able to take advantage of all amenities and services that the area has to offer. Our staff...

Syracuse, New York
Reviewed 4 weeks ago

The frequent shuttle service that accessed both National and Metro is a boon for harried or weary travelers. The front desk staff were consistently helpful and efficient. The breakfast was convenient, albeit rather sparse for the cost. Bottomless coffee does start a morning well - thank you! The onsite restaurant/bar was a blessing after a long day - "eat and...

Thank Mary W
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Dear Mary W, Thank you for your feedback on your most recent stay at the Holiday Inn National Airport. I am delighted to hear that our staff was helpful and efficient. Moreover, it is our goal to make your home away from home as comfortable as possible. Our mission is to deliver extraordinary service, creating a memorable experience for each...

Reviewed 18 April 2017 via mobile

The Holiday Inn Crystal City was a pleasant surprise on a last minute trip to the D.C. area. The hotel was close to the airport in a nice area close to restaurants, drugstore, gas and convenient to the city. The room was simple but clean and the staff was friendly and helpful. I would definitely stay here again due to...

Thank Melissa G
New Hyde Park, New York
Reviewed 15 April 2017

The accomodations were very nice. Liked the security of the elevators needing the room key to operate to your floor. Front desk were friendly but not too helpful. Didn't give us our breakfast vouchers or our parking permit when we checked in. The parking attendant had to tell us to go back in and ask for it. Lobby offered free...

Thank Laurie M
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

Thank you for taking the time to give some insight on your recent stay with us. We love to hear from our guests about their stay to see how well we are doing at delivering the best service possible as well as areas of opportunity. Please accept our sincerest apologies that we fell short in giving your the items that...

New Smyrna Beach, Florida
Reviewed 6 April 2017

The hotel is listed as a 4 star hotel, I would only give it 2 stars. It appears to be the hotel of choice for youth groups visiting DC. Teenage kids everywhere. My room had the ceiling stucco cracked and falling off and there was mold in the shower. The carpet looked like it was left over from the 20s....

1Thank James B
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review

James, Thank you for taking the time out to give feedback about your recent stay with us. We like to use such information from our guests to improve our overall service. We see that we fell short of your expectations and we sincerely apologize. We will follow up with the respective departments and give them the feedback that was given...

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. For dining, guests can choose to enjoy Fresh Kitchen for breakfast and lunch and O'Malley's Sports Pub for dinner! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 

Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Hwy, US Route 1, Arlington, VA 22202-4001
Region: United States > Virginia > Arlington
Price Range: €100 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#5 Green Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn National Airport / Crystal City staff and other travellers.
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Questions? Get answers from Holiday Inn National Airport / Crystal City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wifi free with Holiday Inn membership. beds comfortable; shuttle from Airport convenient. Directions to hotel need some aid have a GPS”
edgm, 26 May 2017 | Read review
“If you order a cab, be at the door to meet it. The cab will leave if you're not there, regardless of the time you set.”
908MaryW, 24 Apr 2017 | Read review
“Pick another hotel”
jamesbH9677AN, 6 Apr 2017 | Read review
“get a higher floor, it's quieter, and have your changes ready if you need take the shuttle”
swadmin, 3 Apr 2017 | Read review
“any room on the top floor”
insurancesalesman, 20 Jan 2017 | Read review
5 of 5
US$135* /night
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