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This hotel is very close to the Washington Reagan Airport. It is also a short Uber or Lyft ride to the National Mall or the shopping mall near the Pentagon. The staff was friendly and helpful. The airport shuttle was useful as well.
Response from CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National AirportResponded 2 weeks ago
Thank you very much for taking the time to tell us about your last stay with us Ms Nicole. We hope to see you back soon, cordially Dalva H.
Reunion hotels are usually someplace that is the most affordable, least costly and is lacking in amenities. This gathering spot was a bases loaded home run. The front desk was always manned with at least two employees who were crazy helpful. Our room was spacious...More
Response from CPNationalAirport, Manager at Crowne Plaza Washington National AirportResponded 20 November 2017
Thank you for your feedback. We absolutely appreciate learning all we can to improve the experience we deliver to future guests at The Crowne Plaza. We'll absolutely look into adding some more bartenders at our restaurant.
We hope to see you soon,
I enjoyed the location of the hotel in terms of the proximity to the Metro Station and the airport despite departing from Dulles Airport. Since the Metro easily connects to DC and the rates were not too bad, I felt this was a reasonable option...More
Response from CPNationalAirport, Manager at Crowne Plaza Washington National AirportResponded 3 weeks ago
Thank you for your time and feedback. Please accept my apologies that your check in experience with our new team member in training was not up to your expectations. I hope you will give us another chance should your travels bring you back to the...More
I stayed here on business travel and it was great to be able to lodge in the same hotel where my business meeting was taking place. The hotel has an on-site Starbucks and a couple of very good restaurants for breakfast, lunch, and dinner. The...More
Response from CPNationalAirport, Manager at Crowne Plaza Washington National AirportResponded 27 November 2017
Thank you for your feedback, it is great to hear that you were able to stay with your business partners. Hoping to have you back soon when business or pleasure brings you back to our Nation's Capital. Cordially, Dalva H., Agm
I'm going to give this hotel a good review. From the outside, it looks like a building from 1960's Berlin, but once you are inside, you forget about that. Unless you are on the 10th floor or higher, and you look out your window to...More
Response from CPNationalAirport, Manager at Crowne Plaza Washington National AirportResponded 30 October 2017
Thank you very much for your detail and lovely feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you back next year so we can cheer you up when passing by.
Dalva Hunzicker - AGM