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Embassy Suites by Hilton Crystal City National Airport
1393 S Eads St, Arlington, VA 22202
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Room & Suite (40)
Dining (6)
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About
#27 of 68 hotels in Arlington
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Embassy Suites Crystal City - National Airport hotel, located in the Crystal City area of Arlington, VA, is just one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C.
Our free scheduled shuttle to and from Reagan National Airport departs from the hotel every 20 minutes, from 6:00 am - 12:00 am daily.
The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance of our Arlington, VA hotel.
This full-service, upscale, all-suite Arlington, VA hotel is just minutes from such Washington D.C. & Arlington attractions as: Arlington National Cemetery, Downtown Washington D.C., Old Town Alexandria, VA, Smithsonian Museums, Washington Monument, New World War II Memorial, Pentagon 9/11 Memorial.
Guests of our hotel stay in spacious and comfortable two-room suites.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Paid wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Bottled water
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
Location
84Good for walkers
Grade: 84 out of 100
148Restaurantswithin 1 km
11Attractionswithin 1 km
1393 S Eads St, Arlington, VA 22202
Getting there
Pentagon CityWashington DC Metro6 min
Crystal CityWashington DC Metro6 min
Car HireSee all Arlington car hire
302Reviews6Q+A22Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
Amazing experience. I recommend this hotel 100%. Great area, exelent rooms, over the top breakfast and food. Cleaning is on top. Come and stay at this hotel. The team here goes above and beyond for the guests. Will see you soon!!!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 3 days ago
Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit. Best regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We produce career fairs nationally in many cities and our most recent event took place here. We've hosted our event here for the last couple of years. It's a great venue and beautiful inside with a glass ceiling where sunlight enters from above into the floor of the lobby, dining area and bar with a huge US flag inside since it's the nation's capital. The suites are nice, cozy and spacious. The breakfast was excellent; omelettes made to order, hot cakes, cereal, toast yogurt, juice, coffee, etc. The service for our event was great. Mel, the special events coordinator, helped us with everything as he has every year. He caters to all our needs and helped make our recruitment event a smashing success. Checking in was simple. Ann Thomas made it a smooth, easy experience and took care of us. Sabrina and Erika scheduled our event and helped us to make it happen. This is a great place and I recommend it to anyone.…
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Date of stay: April 2023Trip type: Travelled on business
Room Tip: Lots of construction in the area. Parking is tight on the street. Hotel shuttle is very useful....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Experience, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 9 Apr 2023
Dear Curious52372413750, Thank you for your kind review of your stay. Your satisfaction with your lodgings and the exceptional service provided by our staff has made my day. Our goal is to take care of every need of our guests, and it's always a gratifying experience to receive confirmation that we have succeeded. We will recognize the contributions of every team member who played a role in creating a smooth and effortless experience for you. We eagerly look forward to your return on many future visits to come. Regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've had good stays at this hotel, but my latest wasn't so great. The heat in my room was spotty, and the television in the bedroom did not work (it wasn't just the battery in the remote). And, it's not the hotel's fault, but there were messes (liquid in the elevator, dog urine in the lobby) that are off-putting. The one thing I did appreciate was the kindness of the breakfast staff workers.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 4 days ago
Dear anndP3333PK, Thank you for once again choosing our Embassy Suites by Hilton Crystal City National Airport! The genuine care and comfort of our guests is our highest mission. It is our goal to deliver this type of experience to every guest on every visit. As such, we apologize for the small snafus you experienced and we thank you for bringing these to our attention so that we can put efforts in place to ensure that these matters are not repeated. Once more, the pleasure was ours and we invite you to join us again for more special retreats. If we can offer any assistance in planning your next visit, we invite you to be in touch. Warm regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another outstanding stay for our family. Many thanks to Daryl at the front desk and Marcelo and Hamid in the dining room for their excellent hospitality! We have been coming for Thanksgiving for many years and our recent two days there could not have gone better! Besides the great service from the staff, the location of the hotel can not be better for a trip to Washington, D.C. Michael Huppert
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: No swimming pool available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 4 days ago
Dear steveh437, Happy Thanksgiving! Thank you for allowing us to play a small part in this year's Thanksgiving celebration. As you can likely appreciate, we place great value in thoughtful feedback like yours, as it allows us to know where our team is truly shining, or where we can work together to elevate the overall guest experience even further. Your commendations for the culinary team are of great value to us and we appreciate you mentioning each of them by name. We are thrilled that you enjoyed another visit with us, and we hope that you will continue to return each year to our Embassy Suites Crystal City National Airport! Regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I thoroughly enjoyed my stay at the Embassy Suites. Everything was so pleasant and comfortable; the food, the room, the staff. I was delighted that I booked here and not the other Hilton Hotel around the corner. The kindness of all the staff made such a difference to my stay and I look forward to returning.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 1 week ago
Hi Beth C, We are so glad you had such a great experience at our Embassy Suites Crystal City National Airport and truly honored that you considered your stay worthy of five stars! We were so happy that your experience with us was nothing short of spectacular and that you truly enjoyed all aspects of your stay, from our delicious dining options to our spacious rooms, airy and beautifully cleaned, and most importantly the warm, attentive, and anticipatory service delivered by the team. A promise to return is a bold confirmation of a time very well spent! We look forward to the pleasure of welcoming you back soon. Regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The convenience of this hotel is unmatched. The location is in the center of everything. We stayed 3 nights for the Marine Corps Marathon. The breakfast was unbelievable every morning. I would definitely stay again. If I had any complaint at all it would be the cost of a bottle of beer. That's it. This place is awesome!
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 3 weeks ago
Hello Nunnymercy, We pride ourselves on impressing our visitors and ensuring that each and every individual who passes through our doors is made to feel welcome and right at home with meticulously cleaned facilities and guest rooms and courteous and anticipatory service. We could not be happier to see that you so thoroughly enjoyed your visit to our Embassy Suites by Hilton Crystal City National Airport, and we will certainly pass on your sentiments to the team. Thank you for complimenting your breakfast experience. Our chefs work tirelessly to ensure our breakfast spread, variety, and quality cater the all tastes and dietary requirements. It would be an honor to host you again, and we hope to hear from you soon. Warmest regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In DC for a conference and the hotel was within walking distance of the venue. Overall a really good experience - professionally run and with an air of calm efficiency throughout. The suites were spacious, spotlessly clean and quiet. The restaurant is a tad quirky but food is reasonably priced and pleasantly served. Breakfasts were simply excel with a wide variety of choices. A really excellent choice to stay and made even easier by such excellent and motivated staff.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 4 weeks ago
Hello ABruceDublin_Ireland, Thank you for taking the time to review your recent stay with us at the Embassy Suites by Hilton Crystal City National Airport! We are so glad you chose our hotel for your event and delighted that the welcoming and friendly service provided by our team members made your event special. We host many events but for each one, we strive to add an unique and extra special touch. We will certainly pass on your gratitude to everyone and thank them for looking after you so well and making our hotel worthy of your approval for your next event. Truly a ringing endorsement. Thank you! Kind regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall stay was fantastic. Receptionist and staff were super friendly, the rooms were clean, beds comfortable and the food was good. This Embassy Suite location is centrally located and easy to navigate to other surrounding cities.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 24 Oct 2023
Hello Discover709653, Taking extra care over the finer details definitely makes all the difference to a memorable visit, so we thank you for sharing these observations with us. It's true that our Embassy Suites by Hilton Crystal City National Airport is loved by our guests because of our exceptionally convenient location, spacious and comfortable rooms that facilitate relaxation, and staff dedicated to personalized service to ensure all needs are attended to with grace and efficiency. I'm delighted your stay was excellent and look forward to welcoming you back once again. Kind regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Never an issue regarding sleeping. Only issue breakfast potatoes…could be better…otherwise top notch…personell are the best…Use of Digital Key is the best… Very pleasant place to stay…got their after happy hour…barkeep happy to get food from the kitchen…
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Great time of year to be in Northern Virginia
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 24 Oct 2023
Dear 361vincentn, We would love nothing more than to welcome you back to win your heart and recommendation with another flawless stay, and with perfect breakfast potatoes, the next time you visit. Thank you for your five-star review. We really do appreciate individuals taking the time to leave us feedback. We were delighted that you would recommend our Embassy Suites by Hilton Crystal City National Airport so unreservedly. Customer service is at the heart of everything we do, so I am pleased that our outstanding team ensured a wonderful stay. We loved having you and we will look forward to welcoming you back very soon. Kind regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Didn’t get a welcome card. Bartender has NO IDEA that she’s a bartender. Concierge wouldn’t sell me wine at 12:01 am after I waited 10 minutes in line. Lol TVs are absolutely junk. They don’t even have a hotel package, just a cable. The guide didn’t even work.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Don’t plan to eat your own food in the lobby. Lobby seating is garbage anyway. Unless you wanna...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, Owner at Embassy Suites by Hilton Crystal City National Airport
Responded 24 Oct 2023
Dear zachc999, It was a pleasure to welcome you and we thank you for investing the time to share your review. We appreciate you bringing your concerns to our attention and we regret if the interaction with our colleagues was not reflective of our desire to ensure each guest receives impeccable service. I certainly appreciate receiving your feedback regarding service after closing and I am sorry to learn that you found the policies exaggerated. These comments have also been shared with our leadership and we will reassess the policies accordingly. Clearly, this influenced your rating on the other aspects of your stay. Our aim of course is to recapture that positioning in your eyes and deliver those standards which we too hold so dear. Your comments and observations have been discussed and we are monitoring those areas where you have highlighted a tweak and adjustment need to be made. Warm regards, Nick Burke, Director of Rooms and Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Arlington area.
PRICE RANGE
€121 - €202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites arlington, arlington embassy suites
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
267
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Claim Your ListingEMBASSY SUITES BY HILTON CRYSTAL CITY NATIONAL AIRPORT - UPDATED 2023 Hotel Reviews & Price Comparison (Arlington, VA) - Tripadvisor
Frequently Asked Questions about Embassy Suites by Hilton Crystal City National Airport
Which popular attractions are close to Embassy Suites by Hilton Crystal City National Airport?
Nearby attractions include Pentagon Memorial (1.0 km), Gravelly Point Park (1.1 km), and The Pentagon (1.1 km).
What are some of the property amenities at Embassy Suites by Hilton Crystal City National Airport?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Embassy Suites by Hilton Crystal City National Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Crystal City National Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Crystal City National Airport?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Crystal City National Airport?
Conveniently located restaurants include Lebanese Taverna, Ted's Montana Grill, and Crystal City Sports Pub.
Are there opportunities to exercise at Embassy Suites by Hilton Crystal City National Airport?
Yes, guests have access to a fitness centre during their stay.
Does Embassy Suites by Hilton Crystal City National Airport have an airport shuttle?
Yes, Embassy Suites by Hilton Crystal City National Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Embassy Suites by Hilton Crystal City National Airport have airport transportation?
Yes, Embassy Suites by Hilton Crystal City National Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Crystal City National Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Crystal City National Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.