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DoubleTree by Hilton - Washington DC - Crystal City

Booking.comUS$290*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton - Washington DC - Crystal City
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2,735 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,645: English reviews
Fargo, North Dakota
Reviewed 1 week ago via mobile

This hotel was absolutely fantastic. We received excellent service and Bell Hop Manager Tyrone gave us one on one service and answered any questions we had, being our first time in that area. Friendly place, very clean. Complimentary, The Cookie, was delicious. ....had to buy a couple tins to take back home to North Dakota.

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Helpful?
Thank R T
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is very rewarding to read about your fantastic experience. Your comment about Tyrone is very much appreciated and I know he will be proud to read this. Being he is our current reigning Employee of the Year, the fact he did everything he could to enhance your experience is no surprise. The housekeeping...

Blytheville, Arkansas
Reviewed 1 week ago

The hotel is close to the airport and has a free shuttle. Staff are accommodating. Plenty of stores, mall in walking distance. It was quiet even though construction was going on and hotel is by the interstate. Ask for a room away from traffic.

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Thank Still G
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is nice to read that you had a pleasant stay. Your comment on the staff is appreciated. We have had very few noise disturbances from the area construction and rarely hear from guests that were disturbed by traffic noise. I am glad you had a peaceful stay as well. Thank you again for...

Reviewed 1 week ago via mobile

Firat the not so great: Having stayed in double trees before, we were surprised by this particular one - all front-facing / customer interaction areas were nice, however, the customer floors were in okay shape. Our first room had chips on the floor, mirrors were dirty, facial tissue box empty, and only half a roll of toilet tissue. Now the...

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Thank Jordan O
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a detailed review. It is extremely disappointing to read about the condition of your first room and I know the Director of Housekeeping has already addressed this with the housekeeper. Our sincerest apologies that this occurred. On the flip side, it is very rewarding to read about how Christian turned around your stay experience. We will...

Washington DC, District of Columbia
Reviewed 1 week ago

You know it when you see it. This hotel is just average. Most things just feel dated, look dated. Rooms at the end of halls are horrible. They are interconnecting with two other rooms - one to your left and one to your right. Meaning double the noise (not to mention the noice from your door to the hallway). Bathroom...

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Thank Oregonian_Adrift
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. Like most hotels, while the majority of rooms are not connecting, we do have some rooms that are connecting. However, if your preference is not to have one of these rooms, simply let us know. We do our best to accommodate all room type or placement requests. I am sorry to read that you...

Dallas, Texas
Reviewed 2 weeks ago

Stayed here with my family for 2 nights over a weekend. We visited Washington DC National Mall area. The hotel is opposite Pentagon and very close to DCA airport. They provided pick-up and drop to the airport. The shuttle runs every 30 minutes. Another shuttle runs to Pentagon mall and metro station every 30 minutes. It was very convenient to...

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Thank aadiit
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. Our proximity to the Metro is a big hit with the many guests that come in to enjoy Washington DC. The complimentary shuttle to the Metro is used by some while others prefer the three block walk. I am glad that you found our location to be convenient for your needs. The Skydome is...

Midwest
Reviewed 2 weeks ago via mobile

This hotel scores points for several reasons: *Free Reagan airport shuttle *Proximity to D.C. *Free shuttle to Pentagon City - this is a mall but also several restaurants and is also access point to Metro *Comfortable accommodations *Friendly staff *City view - you can see Pentagon and D.C. Monuments and Capitol from these rooms We were very pleased here and...

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Thank MidwestLiketoTravel
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. The airport shuttle and our proximity to Washington DC are positive attributes for most of our guests mention while staying with us. I am glad that you took advantage of our complimentary shuttle service. View rooms are our most popular room type. The unobstructed views are enjoyed by many guests both from these rooms...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

It has been some time since I stayed at a DoubleTree and I was pleasantly surprised by this property. We stayed here because we were flying out of Reagan Int'l early the next morning. The hotel was not difficult to find, valet was easy, the front desk was helpful, and the room was nice. The shuttle ran regularly and was...

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Thank 967ModernArt
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. It is always rewarding to read when we exceed expectations! I am glad you found the hotel easily and the check in experience was smooth. Our proximity to the airport and Metro can be a cost saver for our guests as many do not need rental cars while here. The shuttle team work hard to...

Raleigh
Reviewed 2 weeks ago

As a diamond, with over 230+ nights in hotels last year and even stayed here a few times last year, this was one of the worst stays in the last few years. First, the hotel put a normal hold on my card. over 7 days later, that hold not only didn't come off, it posted to my account. that hold...

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Thank ECUalum2003
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I am so sorry we let you down during your most recent stay. Upon check out, the system automatically releases all balances of an authorization. After that point, it goes to the card holders bank/ card company to release it on their end. We are happy to call the bank for any guest that...

Sudbury, United Kingdom
Reviewed 2 weeks ago

Our grown family stayed at the Silver Spring Doubletree by Hilton for the past five nights. First and foremost I must say you should consider this hotel for your next trip to the area. We were warmly greeted upon arrival and every time we came back into the hotel after a day out. The room my wife and I occupied...

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Thank Gerald P
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. While you posted your review on the site for the Doubletree in Crystal City, I am so happy you enjoyed your stay in Silver Spring. That too is a fantastic property. Thank you again for your review . We hope to welcome you to Crystal City! As always, I invite anyone reading my responses...

Huntington Beach, California
Reviewed 2 weeks ago

Room had what looked like blood on carpet. Carpet had poop like subtance on floor. Filthy. This hotel is not fit for humans to stay. Breakfast staff was great one day. Breakfast staff was extremely lacking and rude on 2nd day.

Review collected in partnership with DoubleTree by Hilton
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1Thank Doreen H
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you Doreen for the review. I am so sorry you had a disappointing experience. I wish you would have let us know while you were here so we could have tired to make it right and offered a room change. We are fortunate to welcome many humans every single day and thankfully the large majority have very positive stay...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: €115 - €349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
35 questions
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Columbus, Ohio
11 months ago
Jacksonville, Florida
28 days ago
Easton, Maryland
3 months ago

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you are aware the check in desk is upstairs, at the end of the escalator.”
monicagL7108JI, 22 May 2017 | Read review
“Ask for a room away from traffic”
S8961KDsharons, 17 May 2017 | Read review
“Chose a room that is NOT interconnecting.”
Oregonian_Adrift, 17 May 2017 | Read review
“High floor”
aadiit, 16 May 2017 | Read review
“We had room 1422/ Top of the hotel facing a construction site but excellent sunset view.”
157geraldp, 10 May 2017 | Read review
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