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DoubleTree by Hilton - Washington DC - Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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2,530 Reviews from our TripAdvisor Community

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Showing 2,446: English reviews
Reviewed 2 days ago NEWvia mobile

Very nice and clean hotel! great service at the café Mr. Mohammed helped us tremendously. Outstanding customer service by all. You cannot go wrong by staying here. Oh and great location by the way. Metro and mall are three blocks walking.

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Helpful?
Thank Nestor S
Pittsburgh, Pennsylvania
Reviewed 2 days ago NEWvia mobile

The front desk staff is very friendly!!! I always feel welcomed. Throughly enjoyed the warm cookies during check in, softens a hard day for sure. Rooms are clean and the beds are super comfortable. Thanks for a great stay.

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Thank Carly K
Cranford, New Jersey
Reviewed 1 week ago

Hotel was very accommodating! Pleasant stay with nice amenities including a breakfast buffet! Great location with easy access to metro. Very friendly and helpful staff made my experience all the more worthwhile.

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Helpful?
Thank A1295EZrobertf
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is nice to read that you had an enjoyable stay. I appreciate your comment on the staff as the team works very hard to make a positive impact on our guests. Thank you again for your review and for your loyalty to Hilton. We hope you choose to return soon. As always, I...

West Hyattsville, Maryland
Reviewed 1 week ago

My boyfriend and I stayed here for four nights! It was wonderful; delicious cookies and the staff were all very nice!! I always stay at Hilton Hotels. The digital check in was the coolest thing ever! :)

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Helpful?
Thank Samantha G
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. I am glad you had an enjoyable stay. Digital Check in and Digital Key have been very well received. Our guests love being able to use their phones as their room key. Thank you again for your review and for your loyalty to Hilton. We hope you choose to return soon so we can...

Washington DC, District of Columbia
Reviewed 1 week ago

From the moment of arrival I was impressed in every way. The staff is very attentive and exceptionally trained. The hotel is very clean and bright, the bar and little shops are fairly priced and of excellent service. The coffee barista went far out of her way to accommodate my request. The bar has a great selection of Scotch and...

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Helpful?
Thank lodhe
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. It is very rewarding to read that we exceeded your expectations. Your comments about the staff is appreciated and I know the team will be proud to read them. The housekeeping team works hard to make sure each guest has the same impression of the cleanliness of the hotel that you have. I am...

Waldorf, Maryland
Reviewed 1 week ago

Overall excellent experience minus minor technical and overcharging issues. The view was gorgeous, loved using the wine/drink tickets and the service from vallet to the bellman was stellar. The front desk check-in and check-out staff were polite and did all they could to assure a pleasant and stress free stay!

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Helpful?
Thank vandaliaht
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. My apologies for the billing challenge and I am glad that despite this that you had an excellent experience. It is nice to read that you enjoyed the perks of booking our Coolcation package. Your comment on the appreciated and I know the team will be so happy to read they helped enhance your...

Honolulu, Hawaii
Reviewed 1 week ago

Group tour of 1200 plus individuals. Give the group tour leaders brownie points for a job well done. Staff at hotel were amazing. The staff were friendly and accommodating. Hotel rooms were spacious, and clean. Loads of hot water.

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Thank alugirl1947
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. We were so happy to welcome back your group. It had been a few years since we had this opportunity. Many of the staff watched the parade on television in the hopes of seeing the group perform. Your comments on the hotel staff are appreciated. Planning a trip for 1200 students is no easy task...

Ardmore, Oklahoma
Reviewed 1 week ago

The room was average, clean, and promptly serviced. The view from the room was a worksite. The hotel is confusing because of the two towers. But once we got grounded, it was okay. I do not recommend buying their wifi. It was $9.95 plus taxes a day. I called ATT and got a $10 wifi plan for a month. Good...

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Thank traveldivaao
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a detailed review. I am glad that you got the lay of land and found the hotel easy to navigate during your stay. We do offer rooms that offer views of Washington DC for guests that would like to experience a stunning view. Actually, it is so simple now to receive complimentary Wi-Fi, not only from...

Raleigh, North Dakota
Reviewed 1 week ago

What an excellent, professional, friendly and accommodating reservation staff!! Prices are competitive for the area and location is convenient to shopping, cinema and plenty of eateries with complimentary hotel shuttle and helpful concierge agents. Enjoy your stay.

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Helpful?
Thank CJ S
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. It is rewarding to read that the positive service you received had such an impact on your experience. We are fortunate to be in a location that is convenient to so many dining and shopping options. The concierge is always happy to help out a guest to enhance his/her stay. Thank you again for...

Madison, Wisconsin
Reviewed 1 week ago via mobile

This hotel was a quality stay. The rooms are setup nicely, with a separate sitting room with a TV, and a bedroom with another TV. Lobby area was nice too, with a good bar. The shuttle services to both the airport and the Metro station in Pentagon City were on time and very easy to use. I would suggest this...

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Helpful?
Thank Travis L
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. It is nice to read that you enjoyed staying in a suite. The Lobby bar is quite popular with our guests due to spacious and open seating. The airport shuttle does make it super convenient for guests arriving or departing at Reagan National Airport. Thank you again for your review and for staying with us....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: €84 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
28 questions
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Columbus, Ohio
5 months ago
Jacksonville, Florida
Arlington, Virginia
8 months ago
Tallahassee, Florida

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See above.”
 of 5 bubbles lodhe, 28 Nov 2016 | Read review
“8th floor pentagon rooms are with nice views”
 of 5 bubbles 9cjs, 27 Nov 2016 | Read review
“If you see large groups of High School students be aware.”
 of 5 bubbles Dan_and_Heide, 14 Nov 2016 | Read review
“Stay away from rooms that face the freeway”
 of 5 bubbles Hampstead6111, 12 Nov 2016 | Read review
“I was by the elevator and it still was very quiet!”
 of 5 bubbles purpose7, 1 Nov 2016 | Read review
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