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DoubleTree by Hilton Hotel Washington DC - Crystal City

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Traveller (743)
Room & Suite (366)
Dining (29)
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Hotel direct offer!Park and Go Package
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About

#8 of 47 hotels in Arlington
Location
Cleanliness
Service
Value
Travellers' Choice
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, and grab and go lobby market.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Coffee shop
Free airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Wifi
Paid wifi
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Flatscreen TV
Sofa bed
Bath / shower
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Park and Go Package

Location

300 Army Navy Drive, Arlington, VA 22202-2891
DoubleTree by Hilton Hotel Washington DC - Crystal City
3802Reviews54Q+A100Room tips

Reviews
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Traveller rating
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Tanisha K wrote a review Today
3 contributions1 helpful vote
This started out as a good experience, but ended very badly. It all ended with me just trying to take a simple bath. When entering into the tub, I was injured by holding onto the shower rail, which was not attached to the wall. I reached out to the front desk, the Management (Joy) and security(Dalton) to receive the run around. I have been sore for the last four days. I have not heard any responses from this establishment. Totally unacceptable.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Iva Watkins wrote a review May 2022
4 contributions
Hotel's Favourite
Everything was great from the airport shuttle, to the cookies, to the breakfast, the location, & cleanliness. The front desk reps were extremely helpful and all staff were friendly. As a bonus it is only about 10 minutes from the train/subway stop!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Experience, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 12 May 2022
Dear 726ivaw, How kind of you to leave such great feedback and a full five stars! It was such a pleasure to read your kind words - I am thoroughly delighted you had such a wonderful stay. Our team really does take the greatest pride in looking after guests, and delivering an outstanding level of exceptional service, and to hear we have achieved this is so pleasing. I do hope we will have another opportunity to warmly welcome you again to DoubleTree by Hilton Washington DC Crystal City in the near future and if we can be of any assistance to you in the meantime, please feel free to get in touch. Thank you again for sharing your experience. Warm regards, Scott Ward, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vacation43385836264 wrote a review Yesterday
1 contribution
Immaculately clean and orderly room. It may seem unconventional, but was super nice to have a lavatory fan that cleared steam immediately. Also, the best water pressure and hot & cold water!! Super cordial staff who greeted every person genuinely and with enthusiasm.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Go to the bottom parking level--never short spaces and not as crowded as the initial level.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nomad wrote a review 21 Feb
248 contributions60 helpful votes
Yes, this property is showing its age and could use a refurb. But hey, Crystal City itself is simply aging. I have to say that the professionalism and courtesy of the entire staff of this particular hotel is definitely a cut above and their attitude and service help alleviate the shortcomings.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sierra T wrote a review 15 Feb
1 contribution
Jordan was amazing with check in and customer service. Thank you for a great experience. Easy process with water and a cookie offered. Plus direction to garage and elevators. He definitely made sure I had everything taken care of and amazing service
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 1 week ago
Thank you so much for recognizing the exceptional staff that you encountered while visiting! We do pride ourselves on always providing top notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience and recognize that. We would love to have you back again for another perfect experience! Kind regards, Stephanie Voutselakos, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Greg H wrote a review 12 Feb
1 contribution
Jordan was awesome and very ‘welcoming’ at arrival. The check-in wait was minimal. Rooms are clean and comfortable, especially the bed. Maybe need updating at some point. Staff was attentive if needed. I would definitely recommend, especially due to the location and access to a shuttle.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 1 week ago
Dear J9487CFgregh, Your review is an amazing recommendation! Thank you for taking the time to write such an amazing review. Your kind compliments of the seamless and attentive service, as well as the perfect presentation and comfort of your room are wonderful and will be shared with the team to enjoy. We will certainly relay your comments to Jordan! Thank you for staying with us and we look forward to welcoming you back soon. Kind regards, Stephanie Voutselakos, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David T wrote a review 5 Feb
Lees Summit, United States3 contributions
Love the bar and food in the lobby. Lots if great choices and the staff is so friendly. I’m still exploring the hotel, but it has been a great experience so far. Jordan helped us settle in…gave us some water, cookies and tips for the area. Thanks Jordan!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 2 weeks ago
Your rating has filled our team with joy and gratitude. Knowing that we exceeded your expectations and left a lasting impression during your stay brings us great satisfaction. Our dedicated team takes immense pride in delivering outstanding guest experiences, and your kind words motivate us to keep raising the bar. Thank you sincerely, and we can't wait to have you back soon! Regards, Stephanie Voutselakos, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica L wrote a review 3 Feb
1 contribution
We’ve stayed at this double tree before. Jordan was very nice at check in and very helpful! One of the nicest hotels we stay at and the warm cookies are a plus. The self parking is a wonderful touch. Sometimes it doesn’t feel like the AC is always working but it cools down after a bit
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 2 weeks ago
Thank you so much for recognizing the exceptional staff that you encountered while visiting! We do pride ourselves on always providing top notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience and recognize that. We would love to have you back again for another perfect experience! Regards, Stephanie Voutselakos, GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matthew D wrote a review 3 Feb
2 contributions
Nice hotel. Room is spacious and clean. Bed is comfortable. I got a water bottle and cookie when I checked in, which was a nice touch. Jordan gave a good explanation of all of the resources at the hotel and was very informative and kind. I’d definitely stay here again.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 2 weeks ago
Your feedback means the world to us! Creating memorable experiences for our guests is at the heart of what we do, and I couldn't be happier to know that we achieved that during your stay. I'll make sure to pass along your generous compliments to the dedicated individuals who contributed to making your time with us special. We're grateful for your review and thrilled to have had you as a valued guest. Regards, Stephanie Voutselakos, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Josh W wrote a review 3 Feb
1 contribution
I hat a great stay at the double tree in crystal city! Jordan at the front desk was so incredibly helpful! I enjoyed the room and the cookie at check in was a lovely touch. The hotel was also very close to local restaurants, coffee shops, and other businesses. Great stay!
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from General Manager, Owner at DoubleTree by Hilton Hotel Washington DC - Crystal City
Responded 2 weeks ago
We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings. Regards, Stephanie Voutselakos, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Arlington area.
PRICE RANGE
€130 - €258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton - washington dc - crystal city hotel arlington, doubletree hotel arlington, doubletree crystal city national airport, doubletree hotel crystal city
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
627
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL WASHINGTON DC - CRYSTAL CITY - UPDATED 2024 Reviews & Price Comparison (Arlington, VA) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Washington DC - Crystal City
Which popular attractions are close to DoubleTree by Hilton Hotel Washington DC - Crystal City?
Nearby attractions include Pentagon Memorial (0.9 km), Gravelly Point Park (1.0 km), and The Pentagon (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Some of the more popular amenities offered include a fitness centre, airport transportation, and a business centre.
Which room amenities are available at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Washington DC - Crystal City?
Conveniently located restaurants include Lebanese Taverna, Ted's Montana Grill, and Crystal City Sports Pub.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Yes, guests have access to a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Washington DC - Crystal City have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Washington DC - Crystal City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Washington DC - Crystal City have airport transportation?
Yes, DoubleTree by Hilton Hotel Washington DC - Crystal City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Washington DC - Crystal City?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Washington DC - Crystal City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.