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Crystal Gateway Marriott

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Crystal Gateway Marriott
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1,390 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
Reviewed 9 July 2015

Disclaimer - I am a Marriott Platinum member so I am typically staying in their properties. I do a fair amount of business in Crystal City and when there I typically stay at this property. With the underground walkways in Crystal City and connected to this property you can get around to other businesses and restaurants. Concierge lounge is good...

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Helpful?
Thank Courtjester17
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Courtjester17, Thank you for yourt review of our hotel. We appreciate your continued loyalty and look forward to your return in the near future. Thank you, Crystal Gateway Marriott

Lake Mary, Florida
Reviewed 9 July 2015

We checked in to our hotel on July 4th at 9:00am! I've never had such friendly and receptive front desk help. The room is exactly what you expect from a Marriott. Clean, well appointed. There is a "mall" in the basement, right by the Metro. You're next door to the Pentagon and 10 minutes by metro from the Capitol. Perfect...

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1Thank akadad
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear akadad, We are delighted you enjoyed your stay with us at the Crystal Gateway Marriott. We truly appreciate your business and would love to see you again soon!

McLean, Virginia
Reviewed 8 July 2015

Conveniently located next to a Metrorail Station, which gives you immediate access to Reagan National Airport and the greater part of the Washington, DC area, one of this hotel’s top features is location. Beyond that, the hotel provides clean, comfortable rooms with a warm friendly staff. And it is the latter which makes all the difference. With a hotel this...

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Helpful?
Thank Will M
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Will M, Thank you very much for the wonderful review of our hotel. We’re thrilled that you enjoyed your stay and can’t wait to have another opportunity to welcome you back. Our friendly staff will be here waiting when you return!

San Clemente, California
Reviewed 8 July 2015

We were on the 16th floor on 7/3, which is also the Concierge Level. Unfortunately, the Concierge is closed on the weekends, so no review for that. We ate at the breakfast buffet and it was impressive with lots of offerings. Service was not very good though. I requested coffee and water when seated and received orange juice. I had...

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Helpful?
Thank Pherby
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Pherby, Thank you for your stay and for your post. We hope you will choose us when another opportunity arises, please keep us in mind!

Pittsburgh, Pennsylvania
Reviewed 7 July 2015 via mobile

Stayed 3 nights. Staff were some of the friendliest I've encountered. They're more interested in making customers happy than in hotel "rules". Restaurant food was quite good, service wonderful. Quiet roon even though was close to pool and yelling kids. Beds comfortable, room clean. Worth the price. Only complaint was cost of wifi. Free in lobby, but still couldn't pick...

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Helpful?
Thank alanaleel
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear alanaleel, Thank you so much for your stay, special thanks for the review. We are happy to read that you enjoyed the comfort of our rooms, services, and our location. We look forward to another opportunity to welcome you back - our friendly staff will be here waiting when you return!

Charlottesville, Virginia
Reviewed 7 July 2015

Great location for Metro or DCA, those are the main pluses. It is a Marriott so fine in that respect also. The Crystal City location is very convenient but not as interesting at night compared to say Gallery Place, Dupont Circle, downtown, so depends on what you are looking for in the evenings.Super busy 4th of July weekend and they...

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Thank Keecville
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Keecville, Thank you for choosing to stay with us and for taking the time to post your review. When you stay at the Crystal Gateway Marriott, you have the convenience of being in Washington, D.C. without having to stay in the City; our perfect location offers easy access to our Nation’s Capital, only minutes away! Please keep us in...

Reviewed 4 July 2015

Usually when I go to a hotel I look for three major things: 1) the structure itself 2) the availability of food 3) the service by the staff. I found that the property was OK. I was appreciative that a refrigerator was delivered to my room after I requested it. The choices for food in the hotel was very limited,...

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Thank jamesmW2954KZ
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear jamesmW2954KZ, Thank you for your business and for your post. We enjoyed sharing your comments with Ms. Lidiya Gulte, and recognizing her for her efforts in creating memorable experiences for our guests – thank you so much for sharing with us! We hope to welcome you back soon again.

Auburn, California
Reviewed 2 July 2015

First time I have stayed at this property. With a work related planned visit for a week and a half with my family joining me for a few days, Ana at the front desk was GREAT at matching/changing me to a room that met my specific needs. Very personalized attention and service. Thank you Ana. In the Concierge Lounge, Elizabeth...

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Thank Rob G
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Rob G, Thank you so much for staying with us, and special thanks for your review. We are delighted to read that our facility met your leisure and business needs! We appreciate your kind remarks regarding Ana Crina and Elizabeth, your comments will be shared with them and the rest of the team at the hotel to ensure they...

Arden, North Carolina
Reviewed 2 July 2015

The rooms were very clean and well kept. I attended a conference here and enjoyed the convenience of leaving the room and walking to the conference sessions. There are several food options connected to the hotel in the Crystal City shopping area. The hotel were the conference was held kept very cool so bring a light jacket or sweater. The...

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Thank Laurie R
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Laurie R, Thank you for taking the time to share your experience at our Crystal Gateway Marriott hotel. We would love to welcome you back the next time to come to the Crystal City area, so please keep us in mind!

Rural Indiana
Reviewed 30 June 2015

Our room was 458; very conveniently close to the elevator and so quiet my husband even commented on it. The bed was actually really comfortable. We took extra coffee for the in room coffee maker, but the housekeeper was willing to leave extras also. We are from a rural part of the country, so learning to use the Metro was...

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Thank hoosierteacher1
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear hoosierteacher1, Thank you for taking the time to post your review. We were delighted to host your stay during your recent trip to Washington, D.C! We appreciate your business and would love to see you again soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 

Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Hwy, Arlington, VA 22202-3555
Region: United States > Virginia > Arlington
Price Range: €127 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Gateway Marriott 4*
Number of rooms: 697
Reservation Options:
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Hotel Style:
#4 Luxury Hotel in Arlington
#4 Romantic Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Gateway Marriott staff and other travellers.
23 questions
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Questions? Get answers from Crystal Gateway Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 6th floor at one of the ends of the hallway and I had zero noise issues.”
lauriew78, 21 Apr 2017 | Read review
“The rooms are well-buffered from noise, and the climate control was barely audible.”
RichardK715, 11 Apr 2017 | Read review
“High floors to prevent 'roof view' ...”
NYinNYC, 10 Apr 2017 | Read review
“A/C noise can be high but can be turned down or off. Free Wifi for Rewards members.”
dclare142, 3 Apr 2017 | Read review
“Junior suites can be oddly shaped and dark, so make sure you really want it; plus, no tub.”
WestSideKid, 6 Mar 2017 | Read review
5 of 5