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About
#17 of 49 hotels in Arlington
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Rest easy at Crystal Gateway Marriott. Our hotel in Arlington, Virginia is located 2 miles from downtown Washington, D.C. and less than 1 mile from Reagan National Airport. After a busy day, unwind at our fitness center, or enjoy on-site dining at 15th & Eads.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Free airport transportation
Business Centre with Internet Access
Car park
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
83Good for walkers
Grade: 83 out of 100
34Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1700 Richmond Hwy, Arlington, VA 22202
Getting there
Crystal CityWashington DC Metro2 min
Pentagon CityWashington DC Metro9 min
Car HireSee all Arlington car hire
338Reviews45Q+A48Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Great location, easy <5 min underground walk to Crystal City Metro Station, and less than 15 mins to D.C. proper. Check-in experience was smooth, although it did take a while for the associate to find a room for me. Reasonably priced, clean room. It was close to the elevator and also right beside another guest room's door so you could hear some door slamming going on. The weirdest thing is what is missing from these rooms. 1) No glass cups or any cups, 2) No water bottles, 3) No hand soaps. Not sure if this is on purpose or just simply by mistake. Out of the 89 nights I have with Marriott properties so far this was a first. The room A/C, while operational, was on constant full blast on all temperatures despite trying to adjust the fan speed + temperature, resulting in a couple of chilly nights. As far as for the M Club lounge, nothing special about it, but I also noticed no water bottles as well. So perhaps this was an environmental thing. Keep in mind there's no 24/7 access to this M Club lounge. I would recommend this for a no-frills experience if location is your biggest priority. But IMO there might be better properties around the area to explore.…
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
ABSOLUTELY AWESOME! If I could rate this hotel 6 out of 5, I would. I had 2 rooms and they were great breakfast, executive lounge, service, front desk, was all wonderful! Highly recommend. Parking was good. Hotel is pretty big and within walking distance to quite a few things
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our stay at the Crystal Gateway Marriott was exceptional. The staff was very professional and friendly throughout the hotel. I visited with my grandson and it was a great experience. Special compliments to Ana Hanu, the Elite Front Desk representative. She was extremely helpful, professional and friendly and helpful. She exhibited these characteristics in all interactions that I observed. For those with kids that like to swim, be aware that the pool is not open.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Crystal Gateway Marriott is one hotel that delivers and recognized Marriott Bonvoy elite status. We had the chance to stay for one night before our flight to Orlando from DCA, and it was a great stay. We have been interested in staying here since we stayed in a sister property connected by a tunnel with many shops and a metro station. Before arrival, the hotel contacted us directly to check on our room requests and anything we needed. Upon arrival, we were surprised by the type of room provided and the amenities. The Executive Suite is spacious and provides excellent views of the area and airport. We only wished that we could have stayed a little longer to enjoy the room, the lounge, and other restaurants found within the area. The lounge is well-equipped and meets the standards of many club lounges located in Marriott hotels. Overall, it was a great experience, and I would highly recommend this hotel to anyone wanting to stay near DCA or connect via metro to DC and other locations. Many thanks to Stephenie for providing excellent customer service and assistance with our requests. …
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Make sure to select a package that includes parking and hotel night. Also, top floor, corner...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Sometimes work trips (especially those coordinated by others) are challenging but this was quite a pleasant surprise. The M club breakfast was top notch! The service was superior as I ended up asking for a rollaway bed when my room was not as originally asked for (but fixed quick so a non-issue). It was a great location with good airport and Metro transport options. Would totally stay again!
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is close to the airport and to the historical sites in DC! You’ll love the location. The property was clean and fresh. You’ll enjoy the nice amenities. We did have an issue with the air conditioning unit in our room. We called the front desk two times for repairs. The maintenance staff was unprofessional and impersonal. The problem was nothing that we did to the unit. As a Marriott Bonvoy Elite member, I expected better care. Overall, this is a nice hotel, but it could’ve been better. If you stay at this property, you’ll love the area and hopefully your stay.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crystal Gateway, Guest Services / Front Office at Crystal Gateway Marriott
Responded 20 Jul 2023
Greetings touchtheglobe. Thank you so much for staying here with us at the Crystal Gateway Marriott and providing us this feedback which we can share with the team. I apologize that your stay was not up to expectations. Please let me know if there was ever anything we may assist you with in the future as well. Regards, Bryan Duncan bryan.duncan@marriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel. Easily walkable. Indoor access to the subway and lots of shops. The only problem I had was when I tried to get breakfast. The wait staff ignored me. But, it wasn't really their fault. They were very short handed. Finally, a manager secnt someone over. The food was good.
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Date of stay: March 2023Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed several nights in an Executive Suite during a conference. My stay was excellent, and the room was upscale. Very clean and comfortable. Topnotch bathroom experience & the shower was heavenly - I didn't want to get out! The hotel has excellent conference rooms & good banquet food. The staff were friendly and helpful. Had some issues with the self-checkout at their convenience shop counter, but staff helped me. Breakfast at their restaurant was excellent but not inexpensive. Close to Metro through tunnel, short ride to Reagan National Airport. I would stay here again.
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Date of stay: February 2023
Rooms
Cleanliness
Service
Room Tip: Inquire about room upgrades at Check-In if you have a few dollars to spare
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I have been loyal Marriott members for 20 years, and this is the most horrible visit I have ever had. I came for a kids competition and asked for a double bed which a front desk representative assured me I’d get - asked if I would get a revised confirmation, and he told me don’t worry about it. When I checked in, no double beds , and the woman was very rude and when I asked about the lounge access she immediately said I need a few more visits for platinum status and that it’s not available to me - even though I am a gold elite. Then, I get to my room, and the television doesn’t work (traveling alone with a child), but I can’t get anyone at the front desk. It’s late by then and just give up trying to reach someone. Then, I can’t seem to get the heat on, and there’s cold hair pumping into my room all night. The bed is horrible, and every movement by a 60 pound child loves the mattress. I get up at 5 to get some coffee, and the 1 coffee machine is broken with no other access to coffee until 6:30! I return to my room with no coffee, and now my key doesn’t work because they gave me 2 keys, and apparently didn’t activate one of the two. This visit alone is making me consider leaving Marriott - traveling alone with a child, and they have made it a most horrible visit.…
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Raquel Arias, Guest Services / Front Office at Crystal Gateway Marriott
Responded 1 Jun 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was everything we expected and more. Taylor was amazing very attentive to assisting in all my needs for the two-night stay. She really exemplifies true hospitality and went above and beyond! The hotel is definitely lucky to have her!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$153 - US$403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott crystal gateway hotel arlington, crystal gateway marriott, marriott hotel crystal gateway, marriott arlington, arlington marriott
LOCATION
United StatesVirginiaArlingtonCrystal City
NUMBER OF ROOMS
701
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Frequently Asked Questions about Crystal Gateway Marriott
Which popular attractions are close to Crystal Gateway Marriott?
Nearby attractions include Synetic Theater (0.2 km), Alamo Drafthouse Cinema Crystal City (0.3 km), and ArtJamz Underground Studio (0.4 km).
What are some of the property amenities at Crystal Gateway Marriott?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Crystal Gateway Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crystal Gateway Marriott?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Crystal Gateway Marriott?
Conveniently located restaurants include Epic Smokehouse, Extreme Pizza, and Bell20.
Are there opportunities to exercise at Crystal Gateway Marriott?
Yes, guests have access to a fitness centre during their stay.
Does Crystal Gateway Marriott have an airport shuttle?
Yes, Crystal Gateway Marriott offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crystal Gateway Marriott have airport transportation?
Yes, Crystal Gateway Marriott offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Gateway Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Gateway Marriott offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crystal Gateway Marriott?
Many travellers enjoy visiting Arlington National Cemetery (2.6 km), Alexandria's Christ Church (5.9 km), and Old Town (6.1 km).