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Crystal Gateway Marriott

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1,313 Reviews from our TripAdvisor Community

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Showing 1,272: English reviews
1 review
Reviewed 4 days ago NEW via mobile

We spent 9 days in the Virginia area, stayed at 9 different hotels. This was the most expensive with the least amenities. No Internet, no breakfast, dirty room. We booked a king room, but upon entry it was a 2 double. We were told there were none left, even though we arrived early. The icing on the cake, no hot... More 

Helpful?
Thank Kendra R
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Kendra R, I apologize that your recent stay was not satisfactory and appreciate your candid feedback. Rest assured that I have shared your comments with our Managements team and we have addressed your concerns. Thanks again for your feedback. More 

Al Khobar, Saudi Arabia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW via mobile

The hotel is very nice. Clean and spacious room. Good location. Very well prepared for conventions and business meetings. We had a nice stay at this hotel. Swimming pool is nice but kids should be supervised at all times.

Helpful?
Thank SamarSaid
Orlando, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

This is a Hotel that has a very pleasant, easy to access, free airport shuttle to take guests to the hotel. My business arrangements did not require a trip from the hotel to the airport so I do not know if that is also provided, but I would assume so. There is great public transit connection through a short tunnel... More 

Helpful?
Thank Dale F
Huntington, New York
Level Contributor
113 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 week ago via mobile

I have been to this hotel before on business. It consists of two "towers" which seems like two hotels joined together. The rooms are large, modern, without a tub, but, large shower, which I preferred. The hotel is connected to the Crystal City Shops, with easy access for shopping or visits to Rite-Aid (which has an assortment of fresh food... More 

Helpful?
Thank Mary Anne D
Canberra
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

We stayed there in September for a conference. The room was very large with two beds and all the amenities necessary for a comfortable stay. I asked for a feather free room because of allergies and they have a dedicated floor for such rooms, which makes a nice change! Reception staff were very friendly and helpful. Dining was limited as... More 

Helpful?
1 Thank Andrew W
Columbia, South Carolina
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

I joined my wife while she attended a conference being held at the hotel. The free shuttle from Reagan National and check-in were very efficient and they handle large crowds well. The concierge was helpful with sites to see and tips about using the Metro. The Crystal City Metro stop is available through tunnels from the hotel so you never... More 

Helpful?
Thank FrankTrips2013
Birmingham, Alabama
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

I was there for a meeting and ease of airport. The hotel is great I stayed in the Arlington tower. The room appeared to have been recently renovated as it was clean and modern looking. Love the direction Marriott is moving in. The desk staff was polite and efficient. Room service was delivered in a bag and I did not... More 

Helpful?
Thank Meander5
Rochester, Minnesota
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

This is one of the best hotels in terms of service everywhere in the hotel. Fantastic. Had the bad experience of having dinner at the restaurant ( think it's called Mez). Could even complete the dinner. There is room for improvement.

Helpful?
Thank Daddyjetsetter
Faraz A, Guest Relations Manager at Crystal Gateway Marriott, responded to this review

Dear Daddyjetsetter, Thank you for submitting a review of your most recent experience a Time Crystal Gateway Marriott. We are delighted to hear comments about our staffs fantastic service. I have also noticed your comments regarding food and will be sharing those with the chef so they can be used for future refinements. I appreciate your time and thank you... More 

Kaiserslautern, Germany
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I had a lovely stay at the Crystal City Gateway Marriott for a meeting --wonderful facility, restaurant, coffee/bagel stop, and wait for it--shopping attached to the hotel!!! The Crystal City underground shopping mall is a short walk through the connecting tunnel to the hotel! Awesome. AND, the exercise/work out facility in the Marriott was amazing and so underutilized, it felt... More 

Helpful?
Thank Micha4321
Michigan, USA
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

We stayed 3 nights at the Crystal Gateway. The rooms were comfortable and properly equipped, and the hotel staff very helpful. The shuttle from Reagan National was quick (there is also the option of Metro - 1 stop to Crystal City). The hotel is connected (via underpass and shopping mall) to the Crystal City Metro stop. We bought a Smartrip... More 

Helpful?
Thank 1805bob

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 

Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: €99 - €546 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Reservation Options:
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Hotel Style:
#4 Romantic Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Gateway Marriott staff and other travellers.
21 questions
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Questions? Get answers from Crystal Gateway Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If the weather is hot I would ask for a room on the East side away from the afternoon sun.”
 of 5 bubbles AndrewW229, 22 Nov 2016 | Read review
“You may have to ask about rooms closer to garage parking, otherwise it can be a long walk.”
 of 5 bubbles MarineWife0410, 8 Nov 2016 | Read review
“Comfortable rooms!”
 of 5 bubbles C4418GYroberth, 7 Nov 2016 | Read review
“Higher floors have the best views of D.C. and Crystal City”
 of 5 bubbles marklG8499ME, 1 Nov 2016 | Read review
“Front facing rooms that are at the end of the hall. Tend to be quieter and have a nice view of the neighborhood.”
 of 5 bubbles DonovanNYC, 26 Oct 2016 | Read review
5 of 5
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