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Hilton Crystal City at Washington Reagan National Airport

5.3 km from Arlington centre
  • Restaurant
  • Room Service
  • Fitness centre
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2399 Jefferson Davis Highway, Arlington, VA 22202
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844 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Amsterdam
Reviewed 2 days ago NEW

What a lovely hotel. It's close to the airport; and there's a free shuttle from the airport that brings you there. In our case, the Hyatt shuttle was already at the airport and gave us a free ride! The room was nice; standard Hilton style. Complimentary water, coffee and tea, and fridge (I'd just become and HHilton member). After checking...

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Helpful?
Thank Itals
Woodbridge, Virginia, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 8 October 2016

I was here for a yoga conference. This hotel in exceptionally clean, efficient and close to all the restaurants and Pentagon City (walking distance). They have underground parking and good food (even though there's plenty of places to eat outside of the hotel). The beds are so comfy and the bathrooms are well lit. I hate a regular room, and...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank MissMadeline_12
About Hotel's Favourite Review
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear MissMadeline_12: Thank you very much for your great post on your recent stay at the Hilton Crystal City. The feedback we receive from our guests is very valuable. I was delighted to read of your positive experience and hope that you will visit with us again very soon. Thank you once again, Safe travels, Harold Bassler General Manager

Apex, North Carolina
Reviewed 2 days ago NEWvia mobile

Always fun quick overnight trips, no time to site see or leave the hotel. All good though, my room was perfect, meeting was productive and hotel staff did a nice job servicing our group. I will have to return to check out local attractions next time.

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Thank Jullie C
Chester, Pennsylvania
Reviewed 5 days ago NEW

Great Room and the hotel staff was so helpful. Even though the hotel was full of party goers...the noise levels was at a minimum once inside your room. I would recommend this hotel for any that is looking for a good modern room near DC attractions.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Devonation
Columbia, Missouri
Reviewed 1 week ago

everything on point. Only difficulty was logging on the WiFi as an honors member. Also couldn't get my Select to work, but that isn't the fault of this hotel. would be nice to have room service. the location couldn't be better.

Review collected in partnership with Hilton Hotels & Resorts
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Thank James M
Palm Beach, Florida
Reviewed 1 week ago

This stay did not start off well. Was not recognized as a Diamond when I checked in. I could not get the Digital Key to work (it never did) so I had to get back to the front desk where a different person helped me and gave me lounge access etc. The room seemed rather dated. It was a 12th...

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Helpful?
Thank Pistolpjh
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Pistolpjh: Thank you for the post on your recent stay at the Hilton Crystal City. We do value the feedback we receive from our guests. I regret that we were not able to provide you with the level of comfort and service you desire. Our goal is 100% guest satisfaction. Please accept my sincerest apologies. I hope you will...

New York, United States
Reviewed 1 week ago

Hotel Staff was great and welcoming! The location is perfect for restaurants, public transportation, shopping, and business. Hotel provides free shuttle service to airport and nearby businesses/metro station.

Review collected in partnership with Hilton Hotels & Resorts
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Thank atabeiraf
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear atabeiraf: Thank you for the great post. I sincerely appreciate your time to provide feedback. Be sure I will share it with our entire team. We do value our guests and sincerely hope we see you again very soon. Safe travels, Harold Bassler General Manager

Washington DC, United States
Reviewed 1 week ago

The bathroom was a major let down. It reminded me of a motel 6. There was a blown-out light. I had a handicap shower. The sink was too small for my personal items. The staff was very pleasant. Unfortunately, there was no room service. The executive lounge was pleasing and relaxing, but it had a buffet style breakfast. The executive...

Review collected in partnership with Hilton Hotels & Resorts
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Thank X8981YTjamesb
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear X8981YTjamesb: Thank you for taking time to post a review on your recent stay at the Hilton Crystal City. We do value the feedback from our guests as it helps us to continually improve both our service and product. We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and...

Reviewed 2 weeks ago via mobile

When we checked in, we were told that there was construction so it would be noisy beginning at 8am. That wasn't the issue though. They told me the only room available for 3 nights was right next to the service elevator, so I accepted since they stated that there weren't any other 3 night stays. At first, I thought it...

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Thank Kristine d
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear Kristine d, We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered in your room and at the conference you attended, and we’re working with our team to ensure the situations don’t happen again. If you return to our area, we hope you’ll...

San Diego, California, Usa
Reviewed 3 weeks ago via mobile

Business trip to the Hilton Crystal City. While the location is very nice considering it's proximity to the airport, this hotel and this "name/brand" can surely do better. Construction was underway and we were ASSURED they wouldn't start before 08:00? Well, someone get these guys a clock!! 6-6:30 and BOOM!! They're at it, hammering away and such.. The a/c heating...

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Helpful?
Thank BigKev395
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review

Dear BigKev395: Thank you for taking time to post a review on your recent stay at the Hilton Crystal City. We do value the feedback from our guests as it helps us to continually improve both our service and product. We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Adjacent to Reagan National Airport (DCA), the Hilton Crystal City at Washington Reagan National Airport hotel is 10 minutes from downtown Washington DC in Arlington, VA. Nearby Crystal City Metro station is your best bet to visit National Monuments, Government Agencies and Museums. ... more   less 

Additional Information about Hilton Crystal City at Washington Reagan National Airport

Address: 2399 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: €139 - €305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Crystal City at Washington Reagan National Airport 3.5*
Number of rooms: 379
Reservation Options:
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Also Known As:
Hilton Crystal City At Washington Reagan National Airport Hotel Arlington
Hilton Hotel Arlington
Hilton Arlington
Arlington Hilton
Hotel Style:
#17 Business Hotel in Arlington
#25 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Crystal City at Washington Reagan National Airport staff and other travellers.
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Questions? Get answers from Hilton Crystal City at Washington Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become an HHilton member; you'll be upgraded to a nicer floor.”
 of 5 bubbles Itals, 17 Feb 2017 | Read review
“Rooms at the end of the hall are larger corner rooms with a sofa bed. Stay away from the renovations.”
 of 5 bubbles Pistolpjh, 10 Feb 2017 | Read review
“Great option to drive into the city as well to use public transportation!”
 of 5 bubbles fzanetti, 26 Jan 2017 | Read review
“My room faced away from Jefferson Davis Highway, which resulted in more quiet. No airport noise.”
 of 5 bubbles kevink650, 15 Jan 2017 | Read review
“Call the hotel directly after you book online”
 of 5 bubbles Big_D2U, 28 Dec 2016 | Read review
5 of 5