We had an amazing stay, much better than anticipated. Rooms are new, clean and the staff was amazing. We'll be back when we visit our family in Virginia again. Sadly we didn't wake up early enough to enjoy breakfast, tells you a lot about the great things to do around there. We were busy, easy access to metro D.C. via their Metro system (stop close by) or quick Uber. Good visit, I'd suggest you select this property for ease of city life if you're like us and enjoy eating out, walking and being less dependent on Uber, Cabs or rental cars.
Very nice and clean hotel that is in a prime location! Short walk to the metro station that takes you right into DC where you can tour and see everything! Highly recommended and they also have a great free breakfast which is hard to find in a hotel these days!
We have been at your Hyatt for 5 nights now and have never stayed in a worse hotel. No, I have been in worse places in Mexico and Central America but never in the states or Europe. After 3 days I figured out that we needed to make a reservation to have our room cleaned, and get towels, and get toilet paper, and have the trash emptied. I did go on the website and ask twice but was told that that was never verified. We also asked at the desk and asked two of the maids. Today after 4 nights we got towels delivered, no trash emptied, no toilet cleaned, no vacuum. Tonight we asked for toilet paper at 4 PM and returned at 7 and didn't still didn't have any. Luckily we brought some from our daughters apartment. I have probably forgotten some of our other problems but you might get the idea. The worst! I mean Motel 8 is better.…
We stay here frequently and have never had an issue. Very professional and friendly staff. Everything was above our expectations. The staff always go out of their way to make sure we have a great stay. It is close to everything. Walking distance to the metro and to the Renegade.
I was looking for a place to stay as I was visiting friends in Washington. People kept saying "stay at Park Hyatt or Grand Hyatt". Honestly, the place to stay is here! The staff was great and they gave very fast responses to my requests and questions. No one was rude and people were happy to help. My reservation was changed and messed up and staff quickly solved the problem! I was in a 2 Queen Bed with Pull out sofa and the room was spacious. Metro is near by and not that far to get into Washington. I will be staying here again. Just on friendly staff alone is my reason I will be coming back. Breakfast was good and parking garage is a bit tight on turns so if you're not a good driver, there is a garage next door too or street parking. Overall, wonderful stay and I will be back
I had family and friends for a wedding. We booked multiple rooms. It was great for quick access to DC and also for enjoying Arlington. You do not need a car if you will be in the Arlington area or DC during your stay. The metro is a block away. My only complaint is that it doesn't have room service but there is a restaurant onsite.
This Hyatt hotel is located in a ideal spot if your taking in DC attractions or here on business. Walking distance to so many restaurants and stores. Hotel was immaculate and staff was wonderful. My room was comfortable ,amazing and the layout was perfect. Breakfast and the coffee station were perfect with lot's of seating and many TV's to catch up on the day's current news. Will definitely return here on my next DC trip.
I stayed two nights while in town for business. Since COVID I've really lowered my expectations on cleanliness and customer service, but the Hyatt Place exceeded all of my expectations by a mile. It was, by far, the cleanest hotel I've stayed in the past two years. And the staff was all friendly and seemed genuinely happy to be at work and to have me there as a customer. The hotel was also an easy walk to restaurants and stores, but the hotel itself was very quiet.
This hotel was quiet and clean. It was in a nice part of town. We had a pick up truck, but still fit in the parking garage. Front desk personel were very friendly and helpful. The breakfast area was clean and bright. there were many offerings for breakfast. i am gluten free and found several options.
Not clean and needs maintenance. Bed had hair all over it and had to change rooms. In new room the bathroom sink and bath/shower were clogged, water kept filling up high. The bathroom sink water only came out piping HOT!