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Sheraton Suites Old Town Alexandria

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698 Reviews from our TripAdvisor Community

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Showing 680: English reviews
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Watchung, New Jersey
Reviewed 5 days ago NEW

I stayed here last weekend for a cheer competition, along with several of our teammates and families. I must say, they made a pretty penny off of all of us that weekend. Upon arrival, we were all informed that the travel company that booked for us "booked the wrong type of room" (even though there were actual pictures with TWO...

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Helpful?
Thank J B
Viktor N, Front Office Manager at Sheraton Suites Old Town Alexandria, responded to this review

Thank you so much for your comments, we always appreciate feedback both good and bad. I am very disappointed that we did not meet your expectations. I apologize for the communication between our hotel and the reservation agency. During this particular weekend we had not had any double suites available and that is why unfortunately we could not accommodate your...

Harrisburg, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 13 August 2016

I was here for business, but the conference hotel was out of policy for us so I was placed at the Sheraton instead. I actually think I got the better deal since my room was a lot nicer, and it was a short 3 block walk. Love this place - I had stayed years before, but it felt new, fresh...

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Helpful?
Thank mimififi
About Hotel's Favourite Review
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good afternoon Mimi, thank you for staying with us and giving us some great feedback. I am happy to let you know that Sheraton has just upgraded all the terry and on your next visit you'll find heavier and fluffier towels. Please come back and see us soon. Regards, Alfred Matter General Manager

Reviewed 6 days ago NEWvia mobile

The hotel is a 10 minute walk to Old town although there are shuttles. The suites are comfortable although a bit tired. Nice sized pool and gym. Breakfast was average for the area. Service and check in was fast, efficient and friendly. On site covered parking although charged at the going Alexandra rate which isn't cheap. Free wi fi which...

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Helpful?
Thank J L
Management response:

Good Afternoon, Thank you for your feedback in regards to your recent stay with us. We were very pleased to hear that you enjoyed your visit and the accommodations provided by our staff alike. For our overnight parking fees we try to keep our rates as competitive as possible for the metropolitan area. I hope you will give us another...

Breezy Point, New York
Reviewed 2 weeks ago via mobile

Nice hotel just outside of DC. We were there for volleyball. A short walk to the waterfront for restaurants. Parking garage under building. Normally $26 we got discount only cost $10per day. Rooms were adequate but would have liked 2 beds instead of pullout couch for second one. The staff at the front desk were very friendly and helpful. Bar...

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Helpful?
Thank Tim B
Camden, Alabama, United States
Reviewed 2 weeks ago

This hotel is dog friendly! The location is wonderful! Check in was quick and the desk clerk was very nice and kind. Check out was also very quick, desk clerk was not so nice, but was very efficient! I would recommend this hotel!

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Helpful?
Thank Michele B
South Florida, Florida
Reviewed 3 weeks ago

There on business, I really enjoyed my stay at this property. Comfortably furnished, nice decor, clean, compact 2 room suites. They also had specialty suites available, as well as a restaurant and bar, outdoor patio and airport shuttle. The bed and bedding was too die for (though kept catching whiffs of a man's cologne which made me a little nervous...

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Helpful?
Thank Traveldanse
Saint Augustine Beach, Florida
Reviewed 3 weeks ago

Love this hotel. The location is great. They offer airport transportation. Bartenders are super!. Desk Clerks are fantastic. There are several great restaurants within walking distance. The outside sitting area is very nice.

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Helpful?
Thank Surfnshop
Washington DC, District of Columbia
Reviewed 17 February 2017

As we were visiting Old Town Alexandria, we decided to spent a night here. The front desk staff was very friendly and helpful. The rooms were clean. The lobby had a very nice older feel about it. It was a nice stay.

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Helpful?
Thank Dinah Y
Rockville, Maryland
Reviewed 14 February 2017

My wife and I stayed here over the weekend and we loved it. The rooms are a little small but very nice and workable. The hotel in located in Old Town but just far away to not hear the noise. Really nice resterants nearby and there is a Harris Teeter right next door, too. Also the room service had the...

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1Thank Dan M
Mechanicsville, Virginia, United States
Reviewed 9 February 2017

I wanted to give this hotel a great review, until our last night 1/16 when I slipped in the pool area just taking 2 steps. My elbow is now broken. I had surgery, missed work, now have tons of physical limitations and medical bills. They were originally not very responsive. Not only did it take forever to get anyone to...

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Helpful?
Thank Ann M
Alfred M, General Manager at Sheraton Suites Old Town Alexandria, responded to this review

Good afternoon Ann M, Our insurance adjuster has left several messages on two different phone numbers as well as sent a contact letter. I have sent Ms. M the contact information. I am sorry that there is not much else I can do to connect the two parties. In the three and a half years that I have been employed...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more   less 

Additional Information about Sheraton Suites Old Town Alexandria

Address: 801 North Saint Asaph Street, Alexandria, VA 22314
Region: United States > Virginia > Alexandria
Price Range: €134 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Old Town Alexandria 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Sheraton Suites Old Town Alexandria Hotel Alexandria
Sheraton Hotel Old Town Alexandria
Alexandria Sheraton
Sheraton Suite Old Town Alexandria
Sheraton Alexandria
Hotel Style:
#13 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Old Town Alexandria staff and other travellers.
5 questions
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Detroit, Michigan
over a year ago
South Florida
over a year ago

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Questions? Get answers from Sheraton Suites Old Town Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for corner rooms.”
 of 5 bubbles Surfnshop, 28 Feb 2017 | Read review
“Airplanes from the airport seem to fly closer to the river side [North] of the hotel.”
 of 5 bubbles PortiaAnn, 1 Jan 2017 | Read review
“All rooms are roomy and spacious,”
 of 5 bubbles vavet1963, 5 Dec 2016 | Read review
“parking is free on the street if you find it, rooms on the 9th floor are best.”
 of 5 bubbles fitterSaddleRiverNJ, 21 Nov 2016 | Read review
“Ask for one at the far end of the hallways. I heard NOTHING around me.”
 of 5 bubbles 770christinev, 8 Nov 2016 | Read review
5 of 5