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Courtyard Alexandria Pentagon South

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401 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Alexandria Pentagon South
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Showing 397: English reviews
Fort Lauderdale, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014

I absolutely loved my stay here! This was quite possibly one of the best hotels I have ever stayed at. I had access to a rental car during my stay. For others, the metro is not even a five minute walk away. There was a theater, a few restaurants including a sushi restaurant that was in the same plaza as... More 

Helpful?
Thank CDRD87
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

CDRD87 - Thank you very much for your valuable feedback. Based on great reviews from our guests, we always work hard on improving the quality and service of our hotel. Thank you again and we hope to have the opportunity of welcoming you back in the future. More 

Fleming Island, Florida
Level Contributor
3 reviews
Reviewed 27 July 2014 via mobile

We stayed all 3 nights only because other hotels were full. I looked to change hotels after first night because I told front desk of 3 problems in the room. I was told they would fix it but they never did. Door would not close when we would leave until I used a paper to hold the latch closed and... More 

Helpful?
Thank Matt L
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Matt L - Thank you for reviewing your recent stay with us. We appreciate your valuable feedback, it’s one of the best tools we have in order to improve the quality and service of our hotel. We always strive to provide the highest quality of service and accommodations, and regret to learn that your visit was not on par with... More 

Midwest
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2014

Stayed here on business for three nights (early in the week), and was my first time here at this property. The free shuttle, to and from airport, is a bonus. But it always took at least two phone calls to get confirmation that the shuttle was being sent. And being put on hold for several minutes can be frustrating. That... More 

Helpful?
Thank OnTheGoAtTimes
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

OnTheGoAtTimes - We truly appreciate receiving your honest and constructive feedback regarding your positive experience while staying at the Courtyard Alexandria Pentagon South. We know you have many choices when you travel and we appreciate and value your loyalty to the Courtyard brand. We can't wait to welcome you back in the future. More 

Houston, Texas
1 review
Reviewed 24 July 2014

I had a very difficult time finding a hotel to accept the government rate in the Chrystal city area so I went ahead and searched other Marriott properties, which I was not happy doing because it was going to be too far from where I was going to end up working at for the entire week. I booked 6 nights... More 

Helpful?
Thank Ikaram
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Ikaram - Thank you very much for posting such a wonderful review of your recent stay with us. We appreciate your valuable feedback, it’s one of the best tools we have in order to improve the quality and service of our hotel. We always strive to provide the highest quality of service and accommodations and we are happy to learn... More 

Norfolk VA
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 July 2014

the Good: The lobby was very nice. The staff were *VERY* nice, professional, pleasant, and helpful. The breakfast buffet was good. The room was clean and the A/C worked very well. The parking garage had ample problem and was located right next to the hotel. the pool, hot tub, and gym were all really nice. The business center was fantastic... More 

Helpful?
Thank jrzgrlsailor
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

jrzgrlsailor - Thank you very much for taking time to review your most recent stay at our hotel. I apologize that your stay was not what you have come to expect. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. We obviously fell short of your expectation... More 

Chicago, Illinois
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 July 2014

I booked this hotel for one night because I was in town for a conference and the host hotel did not have any rooms on my night of arrival. The rooms are nice and clean and this location seems to have been recently updated. I called ahead to see if they could have early check in. They were able to... More 

Helpful?
Thank triplov3r
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

triplov3r - We are so glad to hear you enjoyed your stay at our hotel. We certainly appreciate your great review. Your comments will be shared with our front desk staff and the rest of the team. I am glad that we were able to create such a memorable stay for you. We do hope you will join us again... More 

Pine Hill
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 July 2014 via mobile

We just returned from our mini vacation to DC. Our first room was let down. The bed sham had big stain and the tv wasn't working. Couldn't reach anybody at the front desk by phone so each time I discovered an issue I had to go down to the lobby. With that said, I gave them 5 stars due to... More 

Helpful?
3 Thank 50statestilIdo
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

50statestilIdo - Thank you so much for posting a positive review about your stay at our hotel. We will definitely share your experience with Aimen, Beza and the rest of our front desk team. We take great pride in ensuring our guests' satisfaction and we look forward to seeing you on your next trip to the Washington, DC-area. More 

Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 June 2014

This is a great property great place to relax. I want to special thank you to Ms. Beza has the highest quality of guest service i have ever seen you feel more like family then guest. Beza was very nice, helpful and patience i cannot say enough about her warm greeting.

Helpful?
6 Thank NuNu601
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

NuNu601 - Thank you for sharing your review on TripAdvisor. I appreciate your positive comments about Beza. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. I'm glad you enjoyed your stay with us and definitely look forward to seeing on your next trip to the DC... More 

Santa Rosa, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 June 2014

Traveling to the Washington DC and New York areas with and without students for the past 30 years has afforded me the opportunity to observe the inner workings of many hotels in the area, and it is easy to say that Courtyard Alexandria Pentagon South has a staff that provides a service and setting that is second to none. Every... More 

Helpful?
1 Thank Budd S
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Budd S- Thank you for so many kind words from your recent visit to the hotel. I am very pleased that we exceeded your expectations and will happily share your comments with the entire team. We definitely look forward to seeing on your next trip to the DC area. More 

worcester
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 May 2014

My sister and I stayed here for 5 nights over Memorial Day weekend. I can't say enough about how welcoming and helpful the staff were, especially Stephanie and Reeza. The van drivers were all great. We never had to wait more than 15-20 minutes at the Pentagon City metro station for the van, The breakfasts were great and the bed... More 

Helpful?
1 Thank san_luis_rey
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

san_luis_rey - Thank you very much for such a wonderful review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that your stay worked out perfectly on memorial day weekend. I will happily share your comments with the entire staff. We look forward on seeing you on your next visit... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Alexandria Pentagon South is located in Alexandria, VA. Equipped with state-of-the-art technology equipment, indoor pool, and fitness center, versatile for business or leisure travel. The Courtyard Alexandria Pentagon South hotel also offers a free hotel shuttle service to and from Reagan National Airport, BRAC-133 (the Mark Center) and the Pentagon City Metro station. ... more   less 

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Region: United States > Virginia > Alexandria
Price Range: €83 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Alexandria Pentagon South staff and other travellers.
2 questions
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San Francisco, California
over a year ago

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Questions? Get answers from Courtyard Alexandria Pentagon South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We got 2 DB on high floor. Room was clean & well lit. Helen, Breakfast Srvr, friendly & restocked items when we arrived 10-min to closing.”
 of 5 bubbles SPSM, 22 Jun 2016 | Read review
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