Courtyard by Marriott Alexandria Pentagon South
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 10/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Alexandria Pentagon South
Updated 10/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#22 of 52 hotels in Alexandria
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Tennis court
Kids stay free
Highchairs available
Free airport transportation
Conference facilities
Car park
Wifi
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Room service
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Arabic
Location
Full view
36Car recommended
Grade: 36 out of 100
2834Restaurantswithin 10 km
468Attractionswithin 10 km
Contact
4641 Kenmore Avenue, Alexandria, VA 22304
Getting there
Car HireSee all Alexandria car hire
583Reviews8Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Hotel was clean and nice. A lifeguard is on duty at the pool so that was nice. Hot tub was broken :( you park in a garage separate from the hotel so don’t leave anything in the car! It’s a walk. The fridge in the room only works 2 hours at a time so if you’re asleep or gone….out of luck. This was a drawback for us traveling with a baby as we have to keep milk. Otherwise no complaints!
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Parking is in the detached garage so just a little walk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A decent, but aging property in a slightly off pitch location. My big complaint, I picked the place because of the Pentagon South moniker. When you're located 5+ miles from a site, is it fair to refer to that site in your name? We needed it for access to National Airport and it's 8 miles from there. It just strikes me as misleading at best. Pick any landmark in your city, would you name your location for that landmark if it was 5+miles away? Good news-the shuttle driver was terrific. Bad news- the hotel gave us completely wrong info as to where the pick-up spot was in DCA. And he was really sure of himself, but very wrong. The room was tired and the bed was terrible. I did like the desk clerk at check-in, pleasant and efficient.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am a Bonvoy member and like Marriott but this property is a huge disappointment. Our room -- 515 -- was painted in dark colors and had minimal lighting. The TV is a 32 inch which is small for most hotels. When I sat on the bed I sank four to five inches into it as it was a VERY soft mattress and did not provide good support. Did not sleep well and woke up with a low back ache. The bathroom has NO ventilation so there are effect showing on the paint and wallpaper. The ice machine was broken. Definitely not what I am accustomed to with Marriott properties and other Courtyards.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
When checking into our hotel we were told that the shuttle service was only available from 6:00am until 9:00pm. This information was not evident to me when I booked the room. Fortunately, our flight left at 10:30am so we were able to take the 6am shuttle unfortunately when I called for a shuttle at 8:50pm when we returned, I was told it was too late. In regards to the hotel itself - there were areas in the lobby near the elevator that looked worn and dirty. The room itself was ok, dark and dated. I would not stay here again and am very disappointed that the service that we believed was part of the deal, was not provided.
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Richard Rivera, General Manager at Courtyard by Marriott Alexandria Pentagon South
Responded 1 Jun 2022
Thank you for your feedback. We sincerely apologize for any inconvenience that you incurred while staying at our hotel. I will discuss your comments regarding the shuttle with our front desk team to make sure this issue does not occur in the future. We take pride in taking care of our guest, but in this instance, it appears that we fell short of your expectations. Thank you once again for your feedback.
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Great service, outdated hotel. Room was hot, beds were rickety, shower took a long time to get warm, tv had lines in it. Overall a clean and friendly hotel but not typical Marriott quality. The elevators are so small that if you hsve a luggage cart only 1 person from your family can fit in the elevator
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: Avoid if you need shuttle. It doesn't run until 6 am for airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel was very conveniently located right off of I-395 In Alexandria. What made this hotel stand out was their excellent customer service. I was staying at the hotel for ~12 days.- The staff went outside of their way to make sure I felt at home.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed here for about 2 nights for a senior trip. I had to sleep on the floor (didn't want to share beds with other students) but was pleasantly surprised by how clean the room was! The floor was spotless and countertops were also very clean. Unfortunately the outside noise was very noticable but it did not affect me as much as the next guy. While the room was clean, some items are plain outdated, such as the older TV with the broken remote, or the crooked outlets in the bathroom, etc. I was quite frustrated when I discovered the rooms have no microwave, and the only way you can use one is if you get fully dressed and use the one in the lobby. I used the lobby one only to get yelled at for having socks instead of shoes on. The room shower was too powerful, but at least there was quick hot water. Building itself is definitely older with worn elevators, dim lighting in the halls, and just general scrapes and dings that come with time. While we stayed here, the hotel was very silent, which could either be a good or bad thing to you. I could not say the same about our room neighbors, which continued to bang on the wall until about 4 am. Multiple noise complaints were made but to no avail. We had to to unplug the phone from the wall due to the excessive calling from them. The location is actually very convienient, all be not the safest. You have a CVS and 7-11 walking distance from the hotel. Really saved me when my phone cable broke mid-trip. I heard that homeless people gather around the hotel, or nearby, so I kept my distance while I was outside at night crossing to the CVS. Overall, if you can find a good deal on a room, I would reccommend it, but be advised the experience I had with my room may not be the same in another!…
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Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: Find a room that faces the highway the least.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I signed up for their shuttle service to the airport and back. Going to the airport was good it's the coming back was the problem. Our plane arrived at ten in the evening. They told us to call them when we arrived which I did. The lady at the front desk told me that there's no shuttle running after eight o'clock. I was furious. They know my schedule and others beforehand but they never informed us in the beginning when we signed up. There were other people in the same predicament as us. We all had taken a taxi and spent an extra $30 from the $100 they charge for the shuttle service. Courtyard you fail.
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Date of stay: November 2021
Cleanliness
Service
Room Tip: Service is bad.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The good the staff is nice and the location is good. The bad the small bathroom & tv. I was uncomfortable all night due to outside noise, which I could hardly see outside and the mattress. I believe this place needs a remodel.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Pros: 1. Location—easy to get onto 395, 10 min to DCA, exxon, aldi, cvs steps away 2. Good water pressure, water gets hot fast 3. Parking garage Cons: 1. Service? Room never got cleaned or turned over despite asking front desk. Is there housekeeping? 2. Shady area after hours, i think the homeless gather near hotel outdoor area. Definitely not wise to walk about late at night 3. Can hear ambulance sirens all night long 4. Parking is $22/hour
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from CYPS Customer Support, General Manager at Courtyard by Marriott Alexandria Pentagon South
Responded 24 May 2021
535miniv, Thank you for your review. While it appears that we met your expectations in some respects, it appears as though we may have missed the mark in some others. We will be certain to review your feedback and address any of the controllable issues raised. Your patronage is appreciated and we hope you will consider us in the future. Best regards.
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PRICE RANGE
US$119 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard alexandria pentagon south hotel alexandria, alexandria courtyard
FORMERLY KNOWN AS
Sheraton Pentagon
LOCATION
United StatesVirginiaAlexandria
NUMBER OF ROOMS
203
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Alexandria Pentagon South
Which popular attractions are close to Courtyard by Marriott Alexandria Pentagon South?
Nearby attractions include The Tomb of the Unknown Soldier (6.3 km), Arlington National Cemetery (6.5 km), and U.S. Marines Sunset Parade (7.6 km).
What are some of the property amenities at Courtyard by Marriott Alexandria Pentagon South?
Some of the more popular amenities offered include free wifi, a fitness centre, and room service.
Which room amenities are available at Courtyard by Marriott Alexandria Pentagon South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Courtyard by Marriott Alexandria Pentagon South?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Courtyard by Marriott Alexandria Pentagon South?
Conveniently located restaurants include Old House Cosmopolitan, Yayla Bistro, and Le Refuge Restaurant.
Are there opportunities to exercise at Courtyard by Marriott Alexandria Pentagon South?
Yes, guests have access to a fitness centre during their stay.
Does Courtyard by Marriott Alexandria Pentagon South have airport transportation?
Yes, Courtyard by Marriott Alexandria Pentagon South offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Alexandria Pentagon South?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Courtyard by Marriott Alexandria Pentagon South offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Courtyard by Marriott Alexandria Pentagon South?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Courtyard by Marriott Alexandria Pentagon South?
Many travellers enjoy visiting Arlington National Cemetery (6.5 km), Alexandria's Christ Church (6.1 km), and Old Town (6.6 km).