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Holiday Inn Alexandria at Carlyle

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Holiday Inn Alexandria at Carlyle
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310 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Abingdon, Maryland
Reviewed 17 September 2016

I had a meeting at the Holiday Inn Alexandria at Carlyle earlier this week. The meeting was for two days and there was 30 people in attendance. I can't say enough about how well everything went. My contact at the hotel, Cherry, worked very closely with myself and an associate of mine to ensure the meeting went well. Her attention...

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Helpful?
Thank mmerryman
GMCarlyleVA, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hello Mr. mmerryman, We are extremely happy to learn that our team, especially Cherry met your expectations for your functions. Customer service has always been our strength throughout our facility but receiving confirmation which is shared with our Trip Advisor audience is of great value. Thanks for your business and we look forward to your return visit. Regards, Ian Harvey...

Mechanicsburg, Pennsylvania
Reviewed 5 September 2016

I will start by stating that the staff at this property was amazing! Their service and hospitality was some of the best I've seen and I think they absolutely care about their guests. Additionally, the hotel lobby and courtyard have been remodeled and they are lovely. The guest rooms are small but comfortable. The air conditioning unit in our room...

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Helpful?
Thank M L
Comfort_Inn_Landmark, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Dear M L, First of all, thanks for staying with us and for your acknowledgment of our staff's commitment to meeting and exceeding 100% of our guests' expectations. Our owners invested a great deal of financing and commitment toward making this historical building a charming and comfortable experience with up-to-date technology in rooms and public areas. Because of its age,...

Charlotte, North Carolina
Reviewed 2 September 2016 via mobile

Very nice hotel. Right off the interstate in Alexandria. Night staff very friendly when we arrived. Rooms smaller than normal, but very clean and had all the amenities fridge, microwave, large flat screen tv, and keurig. I would stay here again if I was ever in the area.

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Helpful?
Thank Jessica J
Comfort_Inn_Landmark, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hi Jessica J, Thanks for staying, for acknowledging our team member's services, and for expressing your satisfaction in our overall value being offered to our guests. We'll be happy to have you back when you return to the area. Regards, Ian Harvey General Manager.

Perkiomenville, Pennsylvania
Reviewed 18 August 2016 via mobile

On your first glance this is a nice hotel. Take a closer look and it all falls apart. My family and I stayed here the w/e of 8/13/16. They put us on the 10th (very top floor). Which isn't bad in its self, but not great when they have 3 elevators and 2 of them are broken!!! The wait for...

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Helpful?
Thank Michele M
Comfort_Inn_Landmark, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hi Michele M, I am so disappointed to learn of your experience while you stayed at our property in August. Your point-by-point description is such a huge deviation from the level of service we deliver to a vast majority of our guests so for that I sincerely apologize. My team leaders have been tasked to research and make necessary adjustments...

Reviewed 18 August 2016

Thank you for efforts in making our 2016 Durham Family Reunion a memorable and successful reunion for my family members. We had over 80 family members attend this year and the Holiday Inn Alexandria at Carlyle was an excellent host for our out of town family members. I received several positive comments regarding the cleanliness of your facility and the...

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Helpful?
Thank Bernard D
Comfort_Inn_Landmark, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hello Bernard D, Our team are so satisfied to see confirmation that your family received the expected service and care. Our goal is always to ensure that all guests leave with a sense that their experience was a great value and they intend to return whenever their travel plans brings them back to the area. We hope to see you...

Philadelphia, Pennsylvania
Reviewed 18 August 2016

This Holiday Inn is located in a great place for access to the DC Metro rail system, as well as to highways leading in/out of town. The metro station is just 2 blocks from the hotel. The hotel is quite old, but has been renovated with modern amenities. Even though the old shows through a little, the room had a...

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Helpful?
Thank DinnyBitting
Management response:

Hello DinnyBitting, We appreciate this positive review. Yes, in our recent multi-million dollar renovation we totally modernize the entire lobby, bar, restaurant, and meeting rooms. Since we have your comfort as our most important goal in mind, we replaced every bed, pillow, and linen in addition to investing in a 49" flat panel TV in every guest room. Our feedback...

Weymouth, Massachusetts
Reviewed 14 August 2016 via mobile

I stayed here with my family while I visited Washington DC. It is about 15-20 minutes from all the main attractions in DC, 10 minutes away from the beautiful town of Alexandria with good restaurants and bars and still away from all the madness in a quiet place. Hence a good location. Hotel was clean and staff were friendly, up...

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Helpful?
Thank TomJ27
Comfort_Inn_Landmark, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hi TomJ27, Your comments are very positive, welcome and reflects the majority of the feedback we've received. Thanks so much for taking the time to share this valuable information with our TripAdvisor network. Please continue to refer our property with friends and family. Regards, Ian Harvey General Manager

Reviewed 14 August 2016 via mobile

My husband and I stayed for two nights and the service was amazing. The room is clean, the employees are so sweet, respectful, and friendly. We planned on staying here again the next time we visit with our four children. #lovlystay.

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Helpful?
Thank Adamfeez
Comfort_Inn_Landmark, General Manager at Holiday Inn Alexandria at Carlyle, responded to this review

Hi Adamfeez, We appreciate your feedback about your stay and thank you for staying with us. Our team celebrates your recognition of their hard work in their service delivery efforts. See you and your children on your return visit to the Washington, DC/Alexandria, VA area. Regards, Ian Harvey General Manager

Arden, North Carolina
Reviewed 9 August 2016 via mobile

Today, my 9 year old son and I had a long day of driving and sightseeing. We were so exhausted that going out to dinner was not happening. We decided to just eat at the hotel bar. I have never had a more pleasurable dining experience. The bartender, Cheryl, went out of her way to make my son and I...

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Helpful?
2Thank hgenrip
Management response:

Hi hgenrip, What a great story! It is sooo rewarding for us as managers and property owners to learn of these unique experiences that our guests share with us as a result of engagement with our team members. Our staff is by far our greatest asset that makes us who we are and the reason why so many customers return...

Reviewed 5 August 2016 via mobile

The hotel staff is friendly and courteous. The shuttle service is an extra bonus to Old Town Alexandria. The location is perfect. Quick train ride to DC. My husband and granddaughter relaxed at the pool after a long day of sight seeing. Hotel price was fair and the hotel breakfast was delicious. I Highly recommend this hotel.

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Helpful?
Thank Nancy C
Management response:

Hi Nancy C, Thanks for sharing your experience with the well-traveled TripAdvisor audience. We are pleased to get your confirmation that our team and services are at or above the level you expect in your travels. Please add us to the top of your preferred hotels list in the Washington, DC/Alexandria, VA area and continue to share your feedback with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Alexandria at Carlyle welcomes each guest to its convenient location off the Capital Beltway / I-95. Our charming, full-service hotel is just a block from the Metro for fast & easy travel to Old Town Alexandria, Reagan International Airport (DCA) & the Washington, DC area. This hotel's location in Alexandria, VA pleases travelers who want the excitement of a big-city vacation & a friendly neighborhood atmosphere. Alexandria is minutes from popular DC attractions like the Smithsonian Museums, the Lincoln Memorial & George Washington's Mount Vernon Estate and Gardens. Head to the historic waterfront in Old Town Alexandria to stroll cobblestone streets or dine in a historic tavern. This Alexandria hotel is ideal for corporate travelers. We're near Michael Baker Engineering, Hoffman Town Center, the US Patent &Trademark Office and other businesses in the DC area. We offer FREE local shuttle service and FREE parking to all guests to save money on travel costs. We offer ample meeting space, free high-speed, wireless Internet access & a 24-hour Business Center. Our quality amenities make us a standout among hotels in Alexandria, VA. After a day of sightseeing, slip into the heated, indoor pool to unwind or work out in the Fitness Center; then enjoy a cocktail & appetizers at Bistro Eighteen90. You'll be charmed by historic Alexandria & this hotel. ... more   less 

Additional Information about Holiday Inn Alexandria at Carlyle

Address: 2460 Eisenhower Ave, Alexandria, VA 22314-4607
Region: United States > Virginia > Alexandria
Price Range: €90 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Alexandria at Carlyle 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Alexandria Sw Eisenhower Ave Hotel Alexandria
Holiday Inn Telegraph Rd
Alexandria Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Alexandria at Carlyle staff and other travellers.
4 questions
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2 months ago
Zebulon, North Carolina
Austin, Texas
Zebulon, North Carolina

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Questions? Get answers from Holiday Inn Alexandria at Carlyle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away for the stairs and elevator for quieter stay.”
 of 5 bubbles TonyaY798, 5 Dec 2016 | Read review
“never choose a room with an elevator or an ice machine nearby. Golden rule”
  • Just look across the street! Metro Train Station, Bars, Restaurants & Movies
  • Modern guestrooms have refrigerators and Microwaves which I love.
 of 5 bubbles CJHANNIS, 2 Nov 2016 | Read review
“I enjoy the back of the hotel because I like to watch the trains go by.”
 of 5 bubbles betsythompson, 18 Oct 2016 | Read review
“upper floors are quiet”
 of 5 bubbles DinnyBitting, 18 Aug 2016 | Read review
“stay on the upper floors”
 of 5 bubbles howlel, 21 Jul 2016 | Read review
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