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Comfort Inn Alexandria West - Landmark

251 reviews
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Traveller (51)
Room & Suite (35)
Dining (1)
Overview
  • Excellent17%
  • Very good32%
  • Average22%
  • Poor13%
  • Terrible16%
Travellers talk about
“ihop breakfast”(10 reviews)
“room was clean”(21 reviews)
“metro station”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Comfort Inn Alexandria West - Landmark
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Rooms
6 Feb7 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)Write a Review
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All reviewsihop breakfastroom was cleanmetro stationvan dornfree breakfastfront desk staffdc areafree parkingold town alexandriafreeway
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1 - 5 of 243 reviews
Reviewed 3 weeks ago via mobile

Was not happy with our stay but we’re just tired from driving. Rate was good and did not expect a 4 star hotel for the rate. At check it lobby was freezing. I know it was cold but a little heat would have helped. Our...More

Thank Susan n
Response from Mlaluces, General Manager at Comfort Inn Alexandria West - LandmarkResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Hotel's Favourite
Reviewed 20 October 2017 via mobile

We came here to stay overnight on a trip home from North Carolina and would recommend this place to anybody. The staff was pleasant the room is beautiful and the view from the room may not be what we expected but the room was still...More

Thank Laura R
Response from Mlaluces, General Manager at Comfort Inn Alexandria West - LandmarkResponded 3 November 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...More

Reviewed 27 November 2017 via mobile

I know this hotel chain is basic but this was really basic! My room was ok but my son’s was a little icky! It was almost like his side was old and mine was renovated. He slept on top of the covers. Staff took awhile...More

Thank Lisa M
Response from Mlaluces, Front Office Manager at Comfort Inn Alexandria West - LandmarkResponded 28 November 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 23 November 2017 via mobile

I booked this hotel for my wife, myself, and mother in-law. The staff was friendly. There is an ihop connected that you get vouchers for. There are only 2 included options. We got pancakes, eggs, bacon, and coffee. The other option was cereal and stuff....More

Thank Jonathan H
Response from Mlaluces, Front Office Manager at Comfort Inn Alexandria West - LandmarkResponded 24 November 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 6 November 2017 via mobile

Check in was okay until I required a cart for multiple suitcases. They have one. Someone had it and must of decided to keep it. The rooms are supposedly being renovated, evidently they missed the room I’m in. Breakfast is included at the attached ihop....More

Thank Kmdeibler
Response from Mlaluces, General Manager at Comfort Inn Alexandria West - LandmarkResponded 7 November 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Pool
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$73 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$73 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (51)
Room & Suite (35)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (41)
Bathroom (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
newf93
12 April 2017|
Answer
Response from Mlaluces | Property representative |
Shuttle schedule is from 6:30am - 8pm, it runs 30 minutes from 6:30 -10am then 10am - 3pm - runs every hour, 3-8pm runs 30 minutes
1
Vote
kcp5
23 June 2016|
AnswerShow all 5 answers
Response from Daliza I | Reviewed this property |
Pancakes,eggs, sausage they give you a few options to choose if you want something different they make you paid the difference.
1
Vote
Shelamarl D
6 October 2015|
Answer
Response from Mlaluces | Property representative |
I do apologize but the legal age to check in is 21 years old
0
Votes
Room Tips
"Get a first floor room if any so you can avoid the elevator, it is a disaster."
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"Check rooms before they assign."
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"Pick lower levels until, both elevators are working"
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"Best views on the East side to see the sunrise."
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