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The Westin Alexandria

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802 Reviews from our TripAdvisor Community

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Showing 784: English reviews
Houston
Reviewed 15 April 2014

This hotel is clean and convenient to rail and bus transport should you want to go into DC. About 1.5 miles from Old Town and has several places to eat at nearby. We were given access to eat on the consiere level however immediately exited as it reeked of stale smoke so don't bother going in unless you want to...

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Helpful?
Thank DishHouston
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear DishHouston, Thank you for staying with us. I was glad to know that you found our location convenient to all that you wanted to do. We'll be sure to take a closer look at our Club Lounge to insure the smell of smoke you mentioned is taken care of. For your next time in, with a little notice, we...

Rensselaer, New York
Reviewed 13 April 2014

I spent five nights at this facility during early April and found it to be exceptional in every way. The staff was friendly, efficient and professional; rooms were very well appointed, clean and comfortable; the food was delicious (especially for conference fare); and the location close enough to the Metro and Old Town attractions to satisfy the most eager adventurer....

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Helpful?
Thank Terrbear2014
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Terrbear, Thank you for staying with us and taking the time to share these comments. I was delighted to learn that you had a most enjoyable stay. Hope to see you back again soon. Rich Casale General Manager

Panama City, Panama
Reviewed 10 April 2014

I admit to being old (65 but who's counting) and thinking $350 a night is a good amount to pay for a hotel room. That said, I was really disappointed with this allegedly 4 star hotel. For that price, I expect free wifi, towels that aren't unraveling with long strings hanging out and bath tubs without mold growing where the...

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Helpful?
1Thank HolyCrossSanPedro
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear HolyCrossSanPedro, Thank you for staying with us recently. I want to offer my apologies for the condition of your towels and bathroom and some of the other inconveniences you experienced. Clearly we could have performed better. We appreciate your feedback and will react accordingly to make some needed improvements. I hope that we might have another opportunity to prove...

San Francisco, CA
Reviewed 9 April 2014

I just completed my third stay at the Westin over the last few weeks. Each stay has been for one night. Overall, the Westin is a good hotel. The rooms are large and clean. Bathrooms are decent, with reasonable (but not luxurious) amenities. This certainly isn't the most luxurious Westin at which I've stayed, but it is more than acceptable....

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Helpful?
Thank VivekSub
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear VivekSub, Thank you for staying with us time and again and for this feedback. I am glad to know that we are serving your needs well with our facilities, restaurant, and location. On your next visit, please do ask for me as I would welcome the chance to meet you. Thanks again. Rich Casale General Manager

Wichita, Kansas
Reviewed 8 April 2014

Stayed here to attend a conference being held at the hotel. Fantastic service at check in and during my stay. Nice conference facilities. Breakfast and lunch for the meeting was about what you would expect for a conference of about 300 people. The exercise facilities were nice. Also not far from a lot of shops and restaurants on King street....

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Helpful?
Thank Ken M
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Ken M, Thank you for staying with us. I was so glad to know that our staff took good care of you and that you enjoyed our facilites and location. Hope to see you back again soon. Rich Casale General Manager

Sheboygan, Wisconsin
Reviewed 3 April 2014

We were in Washington DC for a business meeting and decided to stay over for some site seeing. The Westin Alexandria was a great location for the business meeting and I must admit the cost was a little more than we usually pay, so I was expecting a great room. We did not get this room at a discount. Check-in...

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Helpful?
Thank percy066
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Percy, Thank you for staying with us recently and taking the time to share these comments. I want to extend my sincere apologies for the inconveniences you experienced concerning the sheets and toilet. Clearly this was not acceptable and we should have handled the situation better once it was brought to our attention. Your feedback is appreciated and will...

Harrisburg, PA
Reviewed 3 April 2014

Greeted by valet and front desk staff - super friendly and very helpful. Hotel is in what I'd call a city business park - on weekend the area around it was like a ghost town. But only a few blocks away is the main street in Olde Town where you can jump on a free trolley. Room was basic and...

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Helpful?
Thank TeamPA
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear TeamPA, Thank you for staying with us recently and taking the time to comment. I was glad to see you enjoyed our staff and location. We will look forward to seeing you again soon. Next time in, be sure to take advantage of our shuttle service as an added convenience to get you to and from the Metro and...

Oneonta, Alabama
Reviewed 28 March 2014

This was our family's first trip to the DC area, and I got what I thought to be a "deal" on this hotel through an outside booking website. The price per night was good...comparable to a 3-star. But the added fees and expenses made it cost much more. The taxes and fees equaled an additional night's stay. I'm not sure...

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Helpful?
1Thank Christy W
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Christy W, Thank you for staying with us recently and for taking the time to share your thoughts regarding your experience. I was glad to know our staff took good care of you, Kevin in particular. Also it sounds as though you were able to take full advantage of the convenience of our shuttle service. Regarding the parking, we...

Guadalajara, Mexico
Reviewed 25 March 2014

I have stayed here a couple of times now and there is always issues with charges on my card. Also the forced extra charges on room service is too much in my opinion. I did love the fact that I could choose to not have daily room cleaning and help the environment. Check out took a bit longer than expected...

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Helpful?
Thank chakstoneboo
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Chakstoneboo, Thank you for staying with us and taking the time to comment. We appreciate the constructive feedback. I would like to learn more detail about the charges on your card and in room service that you mentioned to better understand how we can address going forward. I welcome you to reach out to me personally regarding this. Glad...

Copenhagen, Denmark
Reviewed 20 March 2014

From check in till check out the staff was great. Room 518 was clean, Wi-Fi was extraordinarily fast and the idea of de-selecting daily room service is good. It makes you feel more private that no one enters yopur room when you may be working or taking a nap. As a European traveller I still fail to understand why the...

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Helpful?
Thank Hans Henrik D
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Hans, Thank you for staying with us recently. I was glad to know that you enjoyed your stay and the attention from our staff. It was great to note that you took advantage of our Green Choice program when it comes to refreshing the room during your stay and it appears your enjoyed that option. I hope we will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 

Additional Information about The Westin Alexandria

Address: 400 Courthouse Sq, Alexandria, VA 22314-5700
Region: United States > Virginia > Alexandria
Price Range: €90 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Alexandria 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin
Hotel Style:
#4 Luxury Hotel in Alexandria
#10 Business Hotel in Alexandria
#18 Family Hotel in Alexandria
#18 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Alexandria staff and other travellers.
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Questions? Get answers from The Westin Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 505 and the view was spectacular.”
 of 5 bubbles RickandJackieC, 10 Nov 2016 | Read review
“quiet town and quiet neighborhood where located. right across street from US court”
 of 5 bubbles 284christopherj, 17 Oct 2016 | Read review
“cheaper parking nearby”
 of 5 bubbles Rit4CR, 12 Oct 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles SailingThistle, 6 Oct 2016 | Read review
“Mid range rates - luxury delivery!”
 of 5 bubbles Bellakarena, 5 Sep 2016 | Read review
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