SpringHill Suites by Marriott Alexandria
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites by Marriott Alexandria
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 53 in Alexandria
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
Location
Full view
Contact
6065 Richmond Hwy, Alexandria, VA 22303
Getting there
HuntingtonWashington DC Metro14 min
Car HireSee all Alexandria car hire
517Reviews13Q+A100Room tips
Reviews
Traveller rating
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Most Recent
The behavior of the manager is shameful here. We got an extra night added on to our week long stay and paid for it too. But the day before we were supposed to leave the manager called me and told me that I had to get out immediately. I tried telling her several times that I had a reservation and that I was paid up but she just repeatedly said that they were sold out and that I had to get out right away. Her tone during the entire conversation was hostile and she had zero empathy and complete disregard for the fact that I didn’t have anywhere to go. Honestly, she sounded like she wanted to come in the room and grab me by the hair and drag me out and she was pretty scary. That was the worst of it however I would also like to add that the swimming pool looks like a swamp and the hot tub is out of order, but they will not notify you about that. The place is pretty clean, However you would be crazy to stay here because they are literally the worst…
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Date of stay: April 2022Trip type: Travelled
Helpful
I stayed at the SpringHill Suites Alexandria on 2 separate occasions in July and August. The hotel is convenieltny located in Alexandria and a short drive to all of the DC landmarks and the National Harbor. I had a suite with 2 queen beds and a fold out sofa, The room also had a desk, refrigerator and microwave. The hotel provided plenty of FREE parking along with a complimentary laundry room. The breakfast was also a plus with the option of scramble or hard boiled eggs, bacon, bagels, juices, cereal and fresh fruit. The staff was polite and the hotel was well maintained. I visited with family on a business trip that was extended during my stay. I had to book extra days and the hotel was unable to accommodate me for the extra days. If you think you need to extend, book in advance because they will not make any exceptions. I was there for almost 2 weeks and an additional 2 days could not be accommodated. Other than that mishap on my end I would stay there again.…
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Date of stay: August 2021
Rooms
Cleanliness
Service
Helpful
We had originally wanted to stay at the Holiday Inn next door, but it had been converted into a residence for COVID patients. We found our Springhill Suites room to be very clean and the front desk most helpful. Of course, many of the expected amenities (hot breakfast, pool, daily housekeeping, etc) were missing, but that was not fault of the staff. We found John at the front desk especially helpful as he assisted in us getting Holiday Inn points even though we stayed at Springhill.
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Date of stay: September 2020
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Sharon Quinones, General Manager at SpringHill Suites by Marriott Alexandria
Responded 30 Sep 2020
Thank you so much for your review! We are so glad you enjoyed your stay with us. We hope to see you again soon.
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+1
I was not impressed with this location. The front desk staff was very nice and friendly but it went downhill from there. The room has a desk that has sliding glass. Every time we moved the glass shook and made annoying noises. It even moved when the people next to us moved. The hotel was listed as non smoking but I was awakened to smoke. I smelled cigarette smoke coming through the vents. The room wasn't clean thoroughly because I wiped down counters and the desk with my travel clorox wipes and it was brown. The tub stopper wouldn't stay in the tub. There were people outside grilling near the front entrance on a grill! This was just weird because they were there when we arrived and when we left. It seemed strange because they weren't social distancing. They make you sign a waiver about parties but clearly that's not for everyone. The only positive was the bed was comfortable and the front desk staff.…
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Date of stay: September 2020Trip type: Travelled
Helpful
Response from Sharon Quinones, General Manager at SpringHill Suites by Marriott Alexandria
Responded 28 Sep 2020
Thank you for taking the time to submit your review. We apologize for any inconvenient issues you faced and assure you we take issues like this seriously. We hope you will give us another try again soon.
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We stayed here since the Holiday Inn Express was rented by the county and they needed to move us to SpringHill. We were greeted by a friendly front desk clerk and she even allowed us to check in a little early. The room was clean, but I still wiped it down with my own sanitizing wipes. We left to go to our son's and when we returned to the room, the desk, nightstand, and headboard had ants. My husband killed them, but we were so tired, we just went to bed and did not request another room. This occurred the next night as well except they were also on the wall by the bed. The other complaint is that the hallway definitely had not been vacuumed since there were small bits of paper and trash bags of food outside of guests' rooms. Definitely should have been disposed of by housekeeping.…
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Date of stay: July 2020
Helpful
Response from Sharon Quinones, General Manager at SpringHill Suites by Marriott Alexandria
Responded 4 Aug 2020
Thank you for your review. We are so sorry to hear about the issues with your stay. This is definitely not the type of experience we want our guests to have. Rest assured we will address these issues. Again, we apologize for the inconvenience and hope you will give us another try again soon.
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This place was nice and clean. A friend and I stayed here for 6 nights to get away to study for our boards. No breakfast or housekeeping due to Covid19. The only complaint I have is that the walls are very thin. I was awaken by the people next to use having sex. I could hear every moan and groan. Very uncomfortable. You can hear others taking a shower through the walls as well.
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Date of stay: June 2020Trip type: Travelled
Helpful
Response from Sharon Quinones, General Manager at SpringHill Suites by Marriott Alexandria
Responded 27 Jul 2020
Thank you for your review.
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+1
My wife and I stayed here on our way home from Florida. We enjoyed our stay. We had a dbl queen handicapped room, with a sitting area, refrigerated, microwave, desk. The hotel was practically empty because of the virus. In the morning it was grab and go bag with water, fruit, muffin, and yogurt. Staff was friendly and accommodating. Morning staff person I think she said her name was Sharon, had a pleasant smile, wished us good luck and safe travels.
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Date of stay: March 2020Trip type: Travelled
Helpful
Response from Sharon Q, Manager at SpringHill Suites by Marriott Alexandria
Responded 21 Mar 2020
Thank you so much for taking the time to submit your review! We are glad to hear your stay was pleasant. We hope to see you again soon!
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I decided on this hotel for my family getaway to DC for the weekend. Parking was free along with the breakfast. The breakfast was simple but filling. Walmart and any resturants that you can think of is closeby. I went to casino and outlet that is only 10- 15 min away. The pool is small but was fun for my kids. Room was spacious for all 5 of us. we had a double bed with a sofa bed that also had a truddle under. Only down fall was the snow and that didnt stop us.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Sharon Q, General Manager at SpringHill Suites by Marriott Alexandria
Responded 30 Jan 2020
Thank you so much for your review! We hope to see you again soon!
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We stayed for two nights over the Christmas holiday. I was really impressed when we checked in. We had drove out to the zoo and decided that was NOT the way to get around DC. So I asked at the desk what they recommended. The little gal at the desk said they had a shuttle that we could take to the metro station and even got out a metro map and marked it out for me how to get where we wanted to go. It was all bad from there. The hotel was hosting some kind of youth group and the pool and hot tub area are very small and loud. The kids were not well supervised and were not following the rules at all and no one from the front desk ever even stuck their head in. There were also no towels in the two days we were there in the pool area. We got up the next morning to take the shuttle to the metro station. All went well getting there. On our way back we called to get the shuttle to come and get us at the metro station and after three calls to the hotel which spanned almost an hour while we waited outside in 40 degree weather we were told someone was on the way, we were told the shuttle had been there and we missed it even though we hadn't moved, and finally we were told to take a cab and we would be reimbursed by the hotel, which we did and we were. When we got to the hotel the excuse was they shared the shuttle with the holiday inn express and it was all their fault. Save yourself the trouble and take a cab! It was only $6.50.…
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Date of stay: December 2019
Value
Rooms
Service
2 Helpful votes
Helpful
Response from Sharon Q, General Manager at SpringHill Suites by Marriott Alexandria
Responded 30 Jan 2020
Thank you for taking the time to submit your review. We appreciate your feedback and ensure you we will address these issues. We hope you will give us another try again soon!
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There was some issues with check in but solved quickly and staff was nice about it. The rooms were large and clean. The price was good. Free shuttle to metro. Breakfast was great. Only issue was the fire alarm went off that morning. I made my boyfriend stop eating so we could get out of building. No staff offered any directions. Then the alarm stopped and everyone just went back in
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Date of stay: December 2019Trip type: Travelled
Helpful
Response from Journey20249633418, Guest Services Manager at SpringHill Suites by Marriott Alexandria
Responded 19 Dec 2019
Thank you for choosing the Spring Hill Suites Alexandria for your recent visit to the DC area. We're delighted that you found our accommodations to your liking. We too, like our big, clean rooms, yummy breakfast and free shuttle to the metro! Our team strives to meet - and exceed - our guest expectations. We understand that when a fire alarm sounds in any establishment it brings stress and anxiety. Please rest assured that at all times (including the night that you stayed at our hotel) we had and established emergency plan in place. Our number one concern is guest safety and security and we apologize that this incident occurred during your stay. Your feedback is crucial in our continuous strive to enhance the guest experience. We look forward to welcoming you back in the near future! Thanks again for your feedback
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PRICE RANGE
US$134 - US$299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites alexandria hotel alexandria
LOCATION
United StatesVirginiaAlexandria
NUMBER OF ROOMS
91
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Claim Your Listing Frequently Asked Questions about SpringHill Suites by Marriott Alexandria
Which popular attractions are close to SpringHill Suites by Marriott Alexandria?
Nearby attractions include Mount Eagle Park (0.5 km), AMF Alexandria Lanes (0.8 km), and Evolution Home (0.7 km).
What are some of the property amenities at SpringHill Suites by Marriott Alexandria?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites by Marriott Alexandria?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites by Marriott Alexandria?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SpringHill Suites by Marriott Alexandria?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Alexandria?
Conveniently located restaurants include Krispy Kreme, Balkan Grill, and El Paso Mexican Restaurant.
Are there opportunities to exercise at SpringHill Suites by Marriott Alexandria?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does SpringHill Suites by Marriott Alexandria have an airport shuttle?
Yes, SpringHill Suites by Marriott Alexandria offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites by Marriott Alexandria?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites by Marriott Alexandria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at SpringHill Suites by Marriott Alexandria?
The staff speaks multiple languages, including English and Spanish.