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We are here annually for a convention and find the staff friendly and good folks to work with. The elevators can by trying for those attending when the hotel is full - bad decision from the start to have only four elevators for a 29...More
Stayed in December around the holidays and the hotel had a festive feel. It was quiet due to the time of year but the service was excellent. Everyone on staff was friendly. As a Hilton Diamond member all expectations corresponding to the status was met....More
Thank David D
Response from Walter E, Front Office Manager at Hilton Alexandria Mark CenterResponded 3 January 2018
Dear David D,
Thank you for staying with us at the Hilton Alexandria Mark Center, we really appreciate your feedback about your stay experience.
We are very please to hear our team went above and beyond to take care of you during you stay. Also,...More
When booking I was given the option to select a corner room with a king bed. This was not a special request, this was provide as an option on the website. When I arrived, I was given a "city view" room (more about that later)...More
We stayed here before visiting Washington with our familly. Great clean hotel. Staff encountered was super friendly and helpful.
Breakfast seemed overpriced so we opted to eat out. Was disappointed to find out the pool was only open during evenings on weekdaysMore
Response from Wil L, General Manager at Hilton Alexandria Mark CenterResponded 1 week ago
Thank you for staying with us again! We're thrilled you had a wonderful stay, found our team to be super friendly, nice, and most importantly, found our rooms clean. I apologize you felt the breakfast pricing a bit too steep. I will review...More
Overall, our stay was fine. We brought our dog (yes, we are those people) and the elevator was super fast making the 21st floor convenient even with a child and dog. I was super irritated, however, the first evening. The lobby was filled with conference...More
2 Thank momopinion
Response from Wil L, Room Division Director at Hilton Alexandria Mark CenterResponded 1 week ago
Thank you for staying and sharing your experience with us and the Trip Advisor community. I apologize for the inconvenience you incurred due to our busy week. I understand it can be a little irritating not receiving the expected service our guest deserve,...More