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Residence Inn Alexandria Old Town South at Carlyle

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Residence Inn Alexandria Old Town South at Carlyle
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451 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Alexandria Old Town South at Carlyle
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Showing 445: English reviews
Reviewed 23 July 2014

The hotel was awesome with the exception of the receptionist who was not very friendly at all. I was greated with a barely audible "Hey" No, "How may I help you" or "What can I do for you today." She prejudged me based on my outfit, but when she saw me suited in my Doctorate cap and gown the next...

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1Thank Tamieka G
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Tamieka G, congratulations on your doctorate! Thank you for your very valuable feedback and the opportunity for me to make the necessary corrections to my staff’s greeting skills. Please accept my apologies for your encounter and my assurances that I will remedy that behavior immediately. I am grateful that the remainder of your stay was positive and I appreciate...

Huntsville, Alabama
Reviewed 23 July 2014

So about a year ago this hotel switched from being a corporate-owned hotel to being a franchise-hotel. Some of the team members that wanted to stay in the promotion and retirement system for Marriott corporate switched to work and/or manage at other Marriott hotels nearby. However, many of the staff stayed on to work with the franchise team. The new...

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Thank anonymous196307
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Anonymous196307, thank you very much for this wonderful praise of my hotel and my staff. I am particularly humbled for your compliments of me personally … you are very gracious … and I thank you kindly. The entire team of us here strive every day to deliver the experiences that you receive, and there is no greater satisfaction than...

Vancouver, Canada
Reviewed 22 July 2014

The rooms in this hotel are amazing. Full kitchens, great heating and ventilation system. The hotel is very close to the train tracks but the soundproofing is excellent so we could not hear any noise from outside or within the hotel. They offer complimentary breakfast every day and social nights Monday to Thursday. The location is perfect for visiting Washington...

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Thank Travel_for_fun_BC
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for your amazing compliments regarding your experience at my property. We are extremely fortunate to be so centrally located to the train stations and popular destination spots. Our Chef works very hard to deliver the best breakfast and dinner meal periods in the area, and I will be certain to pass on your sentiments to her....

Chesapeake, Virginia
Reviewed 22 July 2014

THIS IS MY FAVORITE HOTEL IN DC - PERIOD!!!!!!! I love everything about this hotel, from location, to the service, the parking, all the way to the Manager's Social in the evenings. I'll start with the location, its right off of I-95 at the Telegraph/Eisenhower exit. The hotel sits in between the Yellow Line Eisenhower Metro Station and the Blue...

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Thank The_Walking_Dead_1
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Wow! Thank you so much for such a fabulous review of my hotel and staff. Every single detail that you outlined is precisely the message we strive to deliver to every prospecting traveler that visits the Washington DC area, I couldn’t have phrased it any better myself. I am extremely proud of my staff for being as fantastic as you...

Pacifica, California
Reviewed 16 July 2014

I come to Alexandria 3 times a year for work and typically stay at the Westin. Although the quality of the Westin seems to have gone down it definitely knows how to make you feel pampered. As a result, this review is definitely a comparison of my experiences at the Westin and here. The first thing I notice when I...

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Thank hemiadvisor
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for your comparison of my hotel, I truly appreciate the valuable information that you have provided. We are currently in the process of increasing our internet bandwidth and look forward to offering all of our customers faster internet service in just one more week. In our everyday breakfast we have a wide variety of light non-processed foods such...

Peckville, Pennsylvania
Reviewed 14 July 2014 via mobile

My husband and I spent 4 nights at this hotel while visiting DC, The hotel staff are friendly and helpful, the rooms are clean and spacious, the hotel is super close to the Eisenhower Metro which takes you into DC, the metros are safe and very easy to use the hotel does offer shuttle service which we did use once...

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Thank jharvey1020
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for sharing your hotel stay, I am glad that you enjoyed our clean and spacious accommodations. People love our close walking distance to the metro and many of the other popular destination spots we are in walking distance to. Once again thank you and I look forward to seeing you again on your next visit.

bay area, ca
Reviewed 14 July 2014

I was very disappointed with my experience at this Residence Inn. I think that the room lay out and kitchens in room are great for families, but the service and experience is not good for any regular traveler. I arrived late, around midnight. Went to the parking garage and pushed the entry button 3-4 times. no response. Had to back...

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Thank calbearfan
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Calbearfan, thank you very much for taking the time to inform me about the experience you had at my hotel; and more importantly please accept my sincerest apologies for all of the short comings you encountered. I am particularly grateful to you because the information you have provided enables me the opportunity of obtaining knowledge so that I can...

Sacramento, California
Reviewed 13 July 2014

I stayed at this hotel about 42 days. I loved it! The Staff from top to bottom were excellent! I even joined in on a focus group to help improve the hotel. I felt safe and secure in the hotel night and day. Everyone was courteous and helpful! My room was comfortable and relaxing. I really enjoyed the use of...

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Thank Paul J
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for all of the great compliments you wrote about my hotel. I am extremely proud of my staff for delivering you the experience you encountered and I look forward to sharing with them your comments. I enjoyed speaking with you in the focus group and having you as a resident for such a long stay. Once...

Taunton Ma
Reviewed 12 July 2014

We booked this hotel through AAA and got a great package deal for three nights. It also included two one day passes on the Metro. There are two Metro stations within walking distance. Also included was free parking.Our room was 1515 a king bedroom Suite. The room was very clean, modern and comfortable for my family. The pull out sofa...

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Thank Omydarlen
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Omydarlen, thank you for your feedback regarding your stay at my hotel. I am filled with contrition about my shampoo cleaners entering your room and hope that you accept my apologies. The note you received under your door was designed to prevent this type of occurrence and I take full responsibility for the failure of the hand written name...

Verona, New Jersey
Reviewed 9 July 2014

We stayed in the hotel on the 4th of July weekend (Friday-Monday). The hotel is new and very clean. Staff is very friendly. The location is ok. A few comments: 1. The "skin" of computer chairs in both our rooms were peeled off so badly. We do not even want to sit on them. They are not old but of...

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Thank JFTWNJ
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for the compliments on the friendliness of my staff and the hotel’s cleanliness. These are just two of the many reasons why our hotel is always full of people enjoying our famously best elaborate free breakfast in the area. Holidays always draw a larger crowd of people in any popular destination spot and I am glad you were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in the growing Carlyle neighborhood just outside of historic Old Town Alexandria, Residence Inn Alexandria Old Town South at Carlyle provides the perfect accommodations for corporate and leisure travelers visiting the Washington, D.C. Area. This 15 floor hotel features 181 studio, one- and two- bedroom suites including complimentary Internet access and fully-equipped kitchens. Additional on-property amenities include 1,025 sq. Ft. Of meeting space, state-of-the-art fitness center, 24-hour market, complimentary WiFi in rooms and public areas, and business center with print, copy, scan, and fax services. Along with well-appointed accommodations, guests enjoy complimentary daily hot breakfast and evening social hours (Monday-Wednesday, 6:00pm to 7:30pm). Ideal for extended stays, guest laundry facilities and pet-friendly rooms are available. This Alexandria, VA hotel is conveniently located near two Metro stations, offering easy access to key area businesses and leading downtown Washington, DC destinations. The hotel provides complimentary shuttle service to the Metro and Old Town Alexandria. ... more   less 

Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Rd, Alexandria, VA 22314-4608
Region: United States > Virginia > Alexandria > Eisenhower East
Price Range: €137 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria
Hotel Style:
#3 Business Hotel in Alexandria
#10 Family Hotel in Alexandria
#17 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Alexandria Old Town South at Carlyle staff and other travellers.
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Questions? Get answers from Residence Inn Alexandria Old Town South at Carlyle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has excellent windows so even rooms overlooking the train track at quiet.”
rosied8181, 8 Apr 2017 | Read review
“Find another hotel.”
michaelcT8154VK, 6 Mar 2017 | Read review
“away from elevators - ask for a high floor so you can get a view - corner rooms have amazing windows”
greatwinelady, 28 Feb 2017 | Read review
“You can hear the trains going past on one side of hotel.”
STGeorgia, 28 Sep 2016 | Read review
“Make sure to determine if they have cleaned it after dog has been there.”
MichaelTreaveler, 2 Sep 2016 | Read review
5 of 5