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All reviewscourtyard marriottmarriott brandupdated courtyardtypical courtyardgreat place for breakfastfront deskold townrooms were clean and comfortableeisenhower metrorestaurant recommendationsfree nightlimited hoursstarbucks coffeehalf milemovie theateronly stayed one nightcomplimentary shuttle service
I have to stay that I used to love this place but will no longer frequent. We had our truck vandalized and called numerous times to see if the manager would offer any kind of apology or even acknowledgement. However, not a peep after leaving...More
Thank Taylor J
Response from Jonathan R, Front Office Manager at Courtyard Alexandria Old Town/SouthwestResponded 2 weeks ago
Hello Taylor J,
I would like to say thank you taking the time to provide us feedback on your most recent stay with us here at the Alexandria Courtyard. It is not ideal for our guests not to have the experience that they were expecting...More
WiFi hangs up and you have to call to get it reset. The pillows may not be clean. And: don’t bother with the no-housekeeping hang-tag: they don’t apparently intend to honor the points offer. May get an officious desk clerk to shut down that inquiry!More
Response from Jonathan R, Front Office Manager at Courtyard Alexandria Old Town/SouthwestResponded 3 weeks ago
Thank you for taking the time to provide us with your feedback as we greatly appreciate it. We are truly sorry to hear that you did not have a great experience with us here and we can understand your frustration. If you have any additional...More
We were headed back home to NY on a road trip from Florida when we decided we wanted to stop near D.C. and stay for the night. The Courtyard Marriott popped up on a quick search and was rated fairly decent and was reasonably priced,...More
Stayed one night before flying out of town for a cruise. Service was excellent! Used the business center to print airline tickets - very convenient and in working order. The room was extremely clean, and comfortable! I appreciated the extra electric outlets with 2 teenagers...More
Just stayed one night on our way home. Easy to find. In a great location. Short ride to King St sights. Very nice room. Very clean. Comfy beds. Clean bathroom. Nice staff. Easy access to the I395. Great value.