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When we entered in hotel , no staff was available to attend and once they arrive , i guess they barely understood what we told them.. A cleaning staff attended us and it was terrible to deal with.
When we entered in room, no towels,...More
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 3 weeks ago
Thank you for your review. Please accept our apologies for the poor service you experienced while you were here. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and we are...More
We do monthly trips to Virginia to visit our oldest son and family and were looking for a convenient yet economical place to stay. THIS IS A GOOD OPTION!
Queen bed room was big enough for two people to easily move about, large bathroom, small...More
1 Thank senioritcitizen
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 3 May 2017
Many thanks for choosing to stay at Extended Stay America - Washington, D.C. - Alexandria - Landmark while visiting your son. We are so glad to know your loved the spaciousness of your room and that our location was perfect for your needs. It was...More
I stayed here for three consecutive weeks for business.
The first week was not good. I was supposed to have a non-smoking room, but it stank of cigarettes. The mattress had burn marks. The smoke detector was hanging by a wire. There was no TV...More
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 13 August 2017
Thank you for your nice review of Extended Stay America - Washington, D.C. - Alexandria - Landmark. We are glad to know you were overall pleased with your stay. Your feedback is also appreciated as it will help us to get better. We hope you...More
Average. I worked nights the cleaning staff banged around yelled down halls st each other while our whole team was trying to sleep. They putt most of us on same wing and floor. Inconsiderate of the staff.
Parking is a joke. Not enough for the...More
Thank Kenneth P
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 12 August 2017
Kenneth, please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our...More
The name i came up for this hotel between my coworkers and me is the crack den. This place is super dirty. General manager misplaced a package that we were supposed to receive. Two days later the package was found like magic. Staff is way...More
Thank Wil F
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 29 July 2017
Wil, I am extremely sorry for the issues you encountered which led to a disappointing stay. While top-notch customer service for every guest is our top priority, we sincerely apologize we failed in making this happen for you. I will be sure to share your...More
US$95 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay America Alexandria Hotel Alexandria ,