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Holiday Inn Hotel & Suites Alexandria - Old Town

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Holiday Inn Hotel & Suites Alexandria - Old Town
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456 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Reviewed 4 days ago NEWvia mobile

My Sister and I had a wonderful 6 night stay at The Holiday Inn hotel in Alexandria Va. The hotel staff was super accommodating and friendly. We each had very comfortable beds and our room size was good too. While we were there we made good use of the free hotel shuttle service from and to the airport and to...

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Helpful?
Thank carolyn c
Reviewed 2 weeks ago via mobile

Clean, but dated. Staff was courteous, efficient, helpful. Prompt airport shuttle. Restaurant on site. Good food, fair prices. Would use hotel again. Workout room was very limited, probably wouldn't use again.

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Thank Darrell M
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Darrel M, Thank you for taking the time to write your review of Holiday Inn and Suites Old Town, your comments are very much valued. We really appreciate your comments regarding our customer service and shuttle. The hotel will go through a renovation in that will improve our guest stay. Thank you again, and we look forward to seeing...

New York City, New York
Reviewed 15 December 2016 via mobile

The staff were super nice and helpful. The room was very clean and they were on top of making sure they were clean while we were gone. Our breakfast was included but by voucher. Its not always included. Not the most urgent minded staff but the food was good. The parking was 20 a night. Which I hated but what...

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Helpful?
Thank asherms21
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear asherms21 Thank you for your comments and review of your recent stay with us. We are so happy to hear we were able to provide you again with a overall experience you were more than pleased. We are very pleased that you enjoyed our staff and restuarant. We are looking forward to your visit with us.

Butler, Pennsylvania
Reviewed 29 November 2016 via mobile

I enjoyed our stay here. We upgraded to a large room that was comparable to an efficiency apartment. It was clean and worked out great for us. I wish breakfast was included like most Holiday Inn Express hotels, but there a little cafe called Royal Restaurant a hop, skip and a jump away. I had a delicious breakfast and good...

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Thank MeLynda S
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear MeLynda S Thank you so much for your recent stay, we are so pleased to have you stay with us. We are very pleased that you enjoyed the area and our shuttle. We apologize hear about breakfast during your stay. As a Holiday Inn brand, breakfast is not inclusive but we have a wonderful breakfast meal. Thank you again...

Reviewed 21 November 2016

Nov. 21, 2016 Big thanks to Tiffany at the front desk. I had to unexpectedly stay here overnight after a flight cancellation and was well taken care of by the staff. Not a 5-star hotel by any means, but definitely safe and warm on a cold November night in D.C.

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Thank Max F
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Thank you so much for your review of our hotel. We are so happy to hear Tiffany provided you outstanding service. We are very pleased that you enjoyed your stay. We do hope to have the opportunity to welcome you again in the future.

Boston, Massachusetts
Reviewed 15 November 2016

We stayed this passed summer and was happy with everything but the breakfast (as others have noted). Very overpriced for what you get. We do plan on staying again in the near future but will order breakfast from room service instead or bring our own. The location is tops. Great walking distance to several restaurants and attractions. Being dog friendly...

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Thank LittleBitty57
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear LittleBitty57 We appreciate you taking the time to share your experience. We apologize that you were not completely satisfied with our restaurant prices. We arehappy to hear that you enjoyed the Old Town area. Thank you again for choosing us we look forward to your return.

Reviewed 2 November 2016 via mobile

We stayed at this hotel because it was convenient to my dh uncle's home. The rest of his family was also staying here. The hotel served its purpose. Our room had a stale odor but the other rooms we visited didn't have the same smell. Don't bother with the breakfast because it definitely was not worth the price. We had...

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Thank sonia s
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Thank you for your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Lexington, Kentucky
Reviewed 27 October 2016 via mobile

I usually stay at the HI Crystal City up the street but it was booked up this week so ended up here. This is a much nicer property than the Crystal City one and is in easy walking distance to some of the excellent Old Town restaurants and the Potomac trail. They also have an airport shuttle which will run...

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Thank Wildcat1897
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Wildcat1897, Thank you so much for taking the time to leave us your feedback. We are happy that you were please with your overall experience. We love knowing we have accomplished our goal. We look forward to you returning.

Kennett Square
Reviewed 26 October 2016 via mobile

I'm a spire elite member of holiday inn and am a bit disappointed in the property. Room is good, but that's about it. They really don't do anything special for you. No coffee bar in the morning, expensive parking, mediocre food, very poor wine selection. Room rates are high, but they are all high in this area. Just a run...

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1Thank questcarlin
IHGService, Public Relations Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear questcarlin, Thank you for your patronage as an IHG Rewards Club Spire Elite member and for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with the amenities that our hotel offers. I would like to apologize for any inconvenience these issues may have caused you during your...

Reviewed 23 October 2016 via mobile

Shuttle was great! Returned our group to Reagan National Airport early morning to catch our flight. Personnel were all friendly, our room was very nice and house cleaning did a fine job! No breakfast is included with ones stay. Typically we end up not eating at a hotel but last evening was the exception because we didn't care to make...

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Thank Railsback
Alex L, Front Office Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Railsback, We appreciate you taking the time to share your experience. We are happy that you were please with your accommodations. Old Town Alexandria is a nice location to explore as there are many places to eat and visit and the best way to get around is by walking. We apologize experience at the restaurant. Your feedback is great...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites Alexandria - Old Town is located in the heart of Alexandria, convenient to everything Old Town Alexandria and Washington, DC have to offer. The Potomac River and King Street's entertainment district, restaurants and boutique shopping are just blocks from the hotel. At our pet friendly hotel, we provide complimentary high-speed Internet and shuttle service to Reagan National Airport, Metro and King Street. Experience fine hospitality when you stay at the Holiday Inn. During your stay, dine in Traditions Restaurant and Lounge, featuring the specialties of Alexandria and light American fare. Kids Eat Free (with select rates and accompanied by an adult) in our restaurant and will enjoy our combination indoor/outdoor pool. Famed attractions in the Washington, DC and Alexandria, VA area include the Smithsonian museums, White House, Capitol Building, Mount Vernon, and the numerous monuments and cemeteries. This hotel in Alexandria, VA is also convenient to the Pentagon and Crystal City. Whether you are traveling on business or pleasure, let the Holiday Inn Hotel & Suites Alexandria - Old Town be your home away from home. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Alexandria - Old Town

Address: 625 First Street, Alexandria, VA 22314 (Formerly Holiday Inn Hotel & Suites Historic District Alexandria)
Region: United States > Virginia > Alexandria
Price Range: €96 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Alexandria - Old Town 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Historic District Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Hotel Style:
#4 Green Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had one of the few first floor rooms and it was nice not having to wait on an elevator.”
 of 5 bubbles N4685CKjohns, 6 Oct 2016 | Read review
“Place is really quiet. Fitness Center and pool are on second floor.”
 of 5 bubbles CPerez820, 12 Sep 2016 | Read review
“Overlooking the courtyard with a balcony”
 of 5 bubbles yellowrider221, 24 Aug 2016 | Read review
“Please ask for everything you need before you arrive - fridge, microwave, etc.”
 of 5 bubbles Gjm1949, 24 Jul 2016 | Read review
“Request a quiet room well in advance.”
 of 5 bubbles bill2013227, 23 Jul 2016 | Read review
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