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Renaissance Austin Hotel

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#55 of 197 Hotels in Austin
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Austin Hotel
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783 Reviews from our TripAdvisor Community

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Showing 761: English reviews
Fort Lauderdale, Florida
Reviewed 10 August 2015

Nice hotel, nicely decorated, and they're doing some work on it as we speak. Staff is very friendly and professional. Nice shopping area - a bit suburbanish, but anything you might need is guaranteed to be close by. EXTREMELY comfortable bed, and I LOVE the rain shower head - the pressure was near perfect for me. Some cons: there's no...

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Helpful?
Thank Jubi H
Samantha D, Front Office Supervisor at Renaissance Austin Hotel, responded to this review

Thank you for your feedback regarding your recent stay! Our location is great for area shopping and experiencing local flavor. Marriott now offers complimentary high speed internet through our 'Say Hi to WIFI' program. This means if you book directly through a Marriott channel and have a Marriott rewards number you have access to complimentary internet for the entirety of...

San Antonio, Texas
Reviewed 10 August 2015

Stayed in Austin at The Renaissance Hotel to celebrate my fiancee's birthday and really enjoyed this hotel. The staff was very friendly. The room was modern, clean, and very comfortable. It's only 20 minutes from downtown Austin. The Hotel and Arboretum were beautiful and relaxing to explore. Plenty of nearby places to eat and there is a Starbucks right in...

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Thank George A
ny
Reviewed 10 August 2015

Located a little far from downtown, but lots of options (Arboretum) not only for shopping, dining, but also close to nature and other outdoor activities. Both pools were large, and were not overcrowded.

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Thank vdcf
Henderson, Texas
Reviewed 5 August 2015

I have stayed at this hotel numerous times over the past twenty years and have witnessed its slow decay. The facilities are nice and the rooms are spacious but it is obvious that remodeling dollars have gone into aesthetics rather than accomodations. On my most recent stay I found the bed lumpy and uncomfortable. The room was devoid of either...

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Thank FatherRichard
Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to review your stay and providing us a thumbs up. Our location in north Austin provides great access to the area business, shop, and restaurants. We welcome all feedback and will review your comments with our team in order to continue to improve for your next stay with us.

Frisco, Texas
Reviewed 2 August 2015

My wife and I were very happy with our stay. The staff was pleasant and the room was nice and clean. We were also pleased with the location. There are plenty of places to eat within walking distance. Also, the staff advised us of some ongoing construction but we never heard it.

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Thank JDUB412
Lubbock, Texas
Reviewed 1 August 2015

This is an older atrium style hotel that's been redone in a contemporary style. The rooms were comfortable and quiet (we requested a quiet location). The bar and restaurant were still 'under renovation' so they were not very inviting. The staff was fine. Parking during a weekend was easy as they have an open lot and garage (self or valet...

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Thank Texas2015traveler
Richmond, Virginia
Reviewed 30 July 2015

Recently I attended a training for teachers in Austin and stayed at the Renaissance Hotel. What is so egregious about my stay is that they charged me for someone else’s room, without notifying me. That they would take these liberties without notifying the person-a teacher at that- being charged is appalling. It doesn’t matter how nice a place is, they...

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Thank jeannepc_87
Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for your feedback. I have confirmed that our Front Desk team has reached out to resolve your billing issues, and hope that we have done so to your satisfaction. If there is anything else we can assist you with, please contact us directly at the hotel.

Reviewed 27 July 2015 via mobile

From check-in to check-out this hotel gets 5 stars from me. I was here for a weekend. The customer service received by each employee was excellent! Everyone was friendly and made sure I felttrhat my stay would be pleasant.The rooms were very clean and up to date. The beds were comfortable. We had no issues with anything in the room....

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2Thank Hermosa P
Murphy, Texas
Reviewed 26 July 2015 via mobile

If you're in the Arboretum area and visiting Lake Travis, this is your best choice for a full service, high quality hotel. Our room was stylish and very comfortable. Great no cost parking. There were high quality restaurants (Z Tejas, Eddie V's, NxNW) most in walking distance. The only downside was the small pool and construction going on in the...

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Thank rslot
Los Altos, California
Reviewed 25 July 2015

Clean,bright, helpful staff. Decent restaurants inside and several others within walking distance. Room service for those night here you are pounding through 200 unread emails with a movie playing in the background. Tip Try and get 9th floor as its the lounge and u get breakfast before heading out for those early morning meetings. Good corp rates.

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Thank Tbasche

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
@Ustinbytes
Cuisines: Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Region: United States > Texas > Austin
Price Range: €192 - €391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Austin Renaissance
Renaissance Austin Hotel Texas
Hotel Style:
#20 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#44 Family Hotel in Austin
#56 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Austin Hotel staff and other travellers.
4 questions
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Questions? Get answers from Renaissance Austin Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the back of hotel for a nicer view”
 of 5 bubbles AlishaF826, 12 Feb 2017 | Read review
“Upper floors have better views.”
 of 5 bubbles B4344DLtimh, 1 Feb 2017 | Read review
“Good guest services but do not hold a meeting here ... too expensive”
 of 5 bubbles SophieandPaulV, 22 Jan 2017 | Read review
“Highest floor facing the shops!”
 of 5 bubbles jennyD5308RG, 25 Dec 2016 | Read review
“parking lot facing rooms may be quieter.”
  • 2 queens size beds, flatscreen tv, club chair, full length mirror and desk.
 of 5 bubbles CristianLau, 14 Dec 2016 | Read review
5 of 5