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Renaissance Austin Hotel

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Traveller (284)
Room & Suite (126)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Enjoy a beautifully appointed guestroom and an ideal location at Renaissance Austin Hotel. A gem among hotels in North Austin, Texas, our accommodations are sophisticated and they place you ideally near downtown Austin, the Arboretum, University of Texas and 6th Street.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Book Early & Save in TX!
Hotel deals
Hotel packages

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
30Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
1,041Reviews
367Photos
10Q+A
100Room tips
Traveller rating
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  • 73
  • 41
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Popular mentions
I had never stayed at a Renaissance hotel before and the pictures made it look Elegant, so we decided to try it out. The hotel is interesting, it looks nice when you enter and the lobby is breath taking. However, when we arrived to our room it did not have the wow factor like
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Response from JenniferF4258, Public Relations Manager at Renaissance Austin Hotel
Responded 19 Nov 2018
We appreciate your review and are delighted to hear that your first impressions were wonderful and that you enjoyed our beautiful and unique lobby and atrium! Although we are very sorry to hear about the details that were missed regarding the cleanliness of your bathroom.. I will review your feedback with our team and we will work on retraining where necessary to ensure that cleanliness and maintenance are reflecting the high standards we have in order to properly serve our guests. I do hope you'll give us the opportunity to host you again when you're back in Austin, or considering another Renaissance property, and invite you to reach out when you book your next reservation so we can do everything possible to provide you with a perfect experience!
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Hotel has the Renaissance brand experience with beautiful accommodations. A plus is having an awesome shopping area next door and across the street. Though I didn't have a chance to walk on the paths in the park behind the hotel and shopping areas it appeared to be very nice and
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Didn’t stay there, but attended a brunch after a wedding. The food was outstanding and locally inspired with prickly pear mix for drinks and migas eggs. The deck overlooking the wooded hillside was lovely. Also took a walk down to the duck pond. It’s a rough paved trail but
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Response from JenniferF4258, Public Relations Manager at Renaissance Austin Hotel
Responded 7 Nov 2018
Cathy, we greatly appreciate you sharing your experience with us during your after-wedding brunch! We're thrilled to hear the food was outstanding and that you enjoyed the locally inspired aspect of it. We hope if back visiting Austin, or in need of a stay-cation, you'll come back and see us for the full Renaissance experience!
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We had such a wonderful time at this property, we wish we could have stayed longer and not changed hotels. The decor is breathtaking, the hotel itself is huge and well kept. The staff was super friendly, always able to help when needed. The room was large, so much space and
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Response from JenniferF4258, Public Relations Manager at Renaissance Austin Hotel
Responded 7 Nov 2018
We greatly appreciate you taking the time to share your experience with us, and are thrilled to hear you had a fantastic stay and that our ambassadors truly provided excellent service! We pride ourselves on being your top choice of accommodations when staying in Austin, and look forward to welcoming you back on your next visit.
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Never stayed at the hotel can only speak to their cancellation charges. I cancelled TWO WEEKS ahead of my stay and was charged a $245 cancellation fee. If you try to complain to an actual person, you are transferred multiple times, have to listen to multiple promotion
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Response from JenniferF4258, Public Relations Manager at Renaissance Austin Hotel
Responded 7 Nov 2018
Hi Mary, we sincerely apologize for any inconveniences this issue may have caused. We would like to have our on-property accounting team look into this for you right away. If you could please send a note providing your reservation details to rhi.aussh.ar@renaissancehotels.com, someone from our team will be sure to reach out to you, thank you.
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Do you offer a complimentary breakfast?
If you have access to concierge lounge M-F they have breakfast as well as snacks and light dinner and desert.
1 vote
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What is the parking cost?
Valet is $25.00/day. Last time I stayed the free spots I used to park in were no longer available so I ended up paying for Valet. (Though since I was there for a large event there was a discount on the Valet parking.
0 votes
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Hi SunLover, we do have a shuttle at the Renaissance Austin that will gladly take you anywhere you need in a 5-mile radius and is available on a first come first serve basis. We look forward to welcoming you to Austin!
1 vote
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Hello! Are you pet friendly?
Hi there! Yes, we are a pet friendly hotel and welcome all dogs and cats regardless of breed or size. Please note that there is a $75.00 fee that is charged per room per stay for pets.
0 votes
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12
"High (7-9th floors) rooms on south side have a great view of the countryside and the downtown skyline of Austin"
"Face away from the atrium"
"If you want activity, choose a room on the atrium view, but if you want quiet, choose a room on the outside"
"9th floor is top"
"Although there is a small elevator to the pool, if you have trouble walking make sure to choose a room on the elevator side of the atrium."
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PRICE RANGE
US$224 - US$443 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance austin hotelaustin renaissance
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
492
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