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Renaissance Austin Hotel

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#53 of 197 Hotels in Austin
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Austin Hotel
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774 Reviews from our TripAdvisor Community

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Showing 753: English reviews
Boston, Massachusetts
Reviewed yesterday NEW

This palce is lovely but don't expect a hop to downtown Austin, it's about 20-30 min cab drive away. The hotel itself is very nice, good restaurant/bar, and lovely rooms. It is located in an industrial park area with lost of restaurants and shopping, walking is not really an option so I suggest cabs or renting a car. Also, Uber...

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Helpful?
Thank samls86
Houston, Texas
Reviewed yesterday NEW

I stayed at the hotel for a few days, and throughout my stay everyone was very warm and welcoming, but the one person who stuck out the most was Andrew who checked both my rooms in. We also had a light out in our room so we called down and the Maintenance on duty came right away to fix it-...

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Helpful?
Thank KattGee
Reviewed 5 days ago NEW

Wonderful hotel, lovely modern rooms, close to many restaurants, good gym facilities, great conference venue, very friendly staff. Can't fault anything except far from the city centre but bus stop is nearby and only $1.25 to get into town.

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Helpful?
Thank Grant C
gowithmommy
Reviewed 5 days ago NEWvia mobile

This was overall a good hotel and I would stay again. There were some quirks but I'll focus on good 1st: immaculately clean, great pillows and comfortable bed. Very accommodating and helpful staff at entrance. Wonderful location near shops and restaurants. Less positive: no door on the shower, no towel racks (not a one!!), scratchy thin towels, a little loud...

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Helpful?
Thank gowithmommy
Austin, Texas
Reviewed 3 weeks ago via mobile

My son attended an event hosted at this hotel. Whilst trying to find a parking spot, we were approached by a very angry and rude attendant who yelled at us about the lot being full and that we should use the parking garage. I understand that this was a very crowded event but his tone and demeanor were unnecessary. This...

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Helpful?
Thank rachelflower78
Brian L, Front Office Manager at Renaissance Austin Hotel, responded to this review

We're very sorry to hear about the experience you and your son had with parking. We will review this with our staff - you're absolutely right that this was not a good first impression and we want to make sure each interaction a guest has with us is pleasant and hospitable. I hope your son enjoyed the event that we...

Lausanne, Switzerland
Reviewed 3 weeks ago via mobile

Big hotel with nice inner plaza and ideal for conferences. Rooms are spacious but unfortunately the walls are very thin. I would have given it four stars if it was not for the person in the room next to me who was having a meeting at 5 o'clock in the morning which woke me up. I could hear the conversation...

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Helpful?
Thank John B
Mike K, Manager at Renaissance Austin Hotel, responded to this review

John, Thank you for taking the time to provide your feedback. We are sorry to hear that you were woken by a neighboring guest. If your travels bring us back to Austin, we hope you will consider the Renaissance Austin for a future stay. If there are any noise issues, please contact our team and we will be happy to...

B'more
Reviewed 3 weeks ago via mobile

I stayed here because the downtown hotel hosting the conference I attended was full. Front desk, valet, and room service were all excellent. The coffee shop in the atrium was great. For me --and this may not apply to you --I unfortunately had the sense of being in a scene in a movie about a dystopian future, in which I...

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Helpful?
Thank ct3inmd
austin
Reviewed 3 weeks ago

My kids and I stayed for one night and loved the hotel. We parked right near the front entrance and parking was free. The hotel didn't seem super busy. We were upgraded to a suite and had an outside facing room. The room was spacious and nicely appointed. The tv in the suite area was having issues and a technician...

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Helpful?
Thank zacharybsmom
Los Angeles, California
Reviewed 3 weeks ago

I love this hotel. Its always so clean and staff is friendly. i love the indoor/outdoor pool area. i love the patio fire sitting. Awwww i wish i could stay here forever. The little park down the path with the cows is pretty cool as well. The rooms are clean and the big fish tank is wonderful. Valet parking is...

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Helpful?
Thank jennyD5308RG
Vienna, Virginia
Reviewed 5 weeks ago

A nice hotel, convenient to good restaurants and malls. The staff were friendly but not particularly effective. The Air Conditioning in my room was not working- the fan worked on full high but not on the low or Auto settings, and when placed on anything except full high a gurgling sound like a toilet flushing kept on repeating every few...

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Helpful?
Thank VAPilot
Brian L, Front Office Manager at Renaissance Austin Hotel, responded to this review

We sincerely appreciate your business and feedback regarding your room. Please accept my apologies that this was not corrected immediately and that our team did not follow up regarding other solutions to ensure your satisfaction. We appreciate that you enjoyed our location and our hotel overall and hope that this positive impression will encourage you to allow us the opportunity...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
@Ustinbytes
Cuisines: Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Region: United States > Texas > Austin
Price Range: €184 - €381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Austin Renaissance
Renaissance Austin Hotel Texas
Hotel Style:
#20 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#44 Family Hotel in Austin
#56 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Austin Hotel staff and other travellers.
4 questions
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Questions? Get answers from Renaissance Austin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest floor facing the shops!”
 of 5 bubbles jennyD5308RG, 25 Dec 2016 | Read review
“parking lot facing rooms may be quieter.”
  • 2 queens size beds, flatscreen tv, club chair, full length mirror and desk.
 of 5 bubbles CristianLau, 14 Dec 2016 | Read review
“My room was an upgraded king bedroom suite”
  • My upgraded king bedroom 462
  • My upgraded king bedroom 462
  • My upgraded king bedroom 462
  • My upgraded king bedroom 462
  • View of atrium lobby from my 4th floor
  • View of atrium lobby from my 4th floor
  • View of atrium lobby from my 4th floor
  • View of atrium lobby from my 4th floor
 of 5 bubbles tonytigerjaz, 14 Dec 2016 | Read review
“558 is on a corridor instead of on the atrium side”
 of 5 bubbles Amcd_IRL, 15 Nov 2016 | Read review
“Stay at a different property”
 of 5 bubbles RobertZ519, 13 Nov 2016 | Read review
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