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Crowne Plaza Austin

Traveller (134)
360
Panoramas (10)
Traveller (134)
360
Panoramas (10)
Dining (40)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field.
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Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Shuttle Bus Service
Wheelchair Access
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Business
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Reviews (1,426)
Filter reviews
1,416 results
Traveller rating
773
356
156
75
56
Traveller type
Time of year
LanguageEnglish
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773
356
156
75
56
Show reviews that mention
All reviews front desk the executive lounge shuttle driver great customer service the entire staff breakfast buffet business center wanda concierge downtown conference highway
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1 - 5 of 1,416 reviews
Reviewed yesterday

Aireka at the front desk went above and beyond assisting us and answering all of our questions. She was pleasant and informative. James in the bar was very friendly, knowledgable, and amazing customer service skills. These two will be the reason I recommend and stay...More

Date of stay: December 2018
Thank Jenafer L
Hotel's Favourite
Reviewed 20 October 2018 via mobile

I was traveling for business with multiple bags of luggage and looking at my phone to call a lyft when Paul offered to help me. Asked where I needed to go and carried my bags to the shuttle. Graciously made sure I was in the...More

Date of stay: October 2018
Thank Jerrica M
Response from Randy B, General Manager at Crowne Plaza AustinResponded 2 November 2018

Thank you so very much for your kind words and for staying at our hotel. We pride ourselves on having friendly, helpful, and efficient associates and Paul is one of our very best. I appreciate you taking the time to recognize him. We all look...More

Reviewed 1 week ago

Overall experience at this hotel was awesome. We were in town for the Capital City Classic soccer tournament and this hotel accommodated 3 of our teams and their families. The hotel atmosphere was very festive for the holidays and we really enjoyed the ambience. Rooms...More

Date of stay: December 2018
1  Thank Brian N
Reviewed 2 weeks ago

My daughter and I stayed here for several days and I want to say everything was perfect! The staff were wonderfully friendly, beds comfy, food great and happy hour was happy! A special shout out to my new friend WANDA for personal touches during happy...More

Date of stay: November 2018
Thank Tammy B
Reviewed 3 weeks ago via mobile

The a/c wasnt cooling, so we waited to see if it would cool down.. IT NEVER DID! After showering it got worse, so we got switched to a different room. Worked fine! Asked for a compensation, and then all of a sudden we turned in...More

Date of stay: November 2018
Thank D.j. R
Response from IHGService, Guest Relations Manager at Crowne Plaza AustinResponded 1 week ago

Hi D.j. R, Thanks for choosing us and posting your comments. I'm sorry you had trouble with the air conditioning. It's good to know that the staff helped provide an alternate room. We uphold the integrity of our colleagues, and I would the chance to...More

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Questions & Answers
Ask a question
maccasjg
24 August 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
jetsetjanine
26 June 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
14 June 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
Room Tips
"Ask for a quiet room"
GlobetrotterNYC212
29 Oct 2018
Read review
"I stayed on the third floor which was quite and clean."
JAENF_12
13 Oct 2018
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"Make sure you stop in the Concierge room and say hello to Wanda. She is the picture of customer service......"
kathleenmdalton
15 Sep 2018
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"Rooms facing east are a bit quieter from the Interstate frontage road"
KerrTXtraveler
1 Sep 2018
Read review
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PRICE RANGE
US$77 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza austin hotel austinaustin crowne plaza
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
293
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