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Crowne Plaza Austin

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Traveller (127)
Room & Suite (141)
Dining (41)
Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(242 reviews)
“shuttle driver”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Additional information
Offers from Crowne Plaza Austin
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Special Offer: Book Direct and Save
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,399)
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1,389 results
Traveller rating
760
350
152
74
53
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LanguageEnglish
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760
350
152
74
53
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All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffbusiness centerbusiness tripwandaconciergedowntownconferencehighwayuniversity
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1 - 5 of 1,389 reviews
Reviewed 3 days ago

The hotel could use an upgrade but the staff is all about customer service. It's wonderful to have these folks engage in wanting to know your needs and wants. They are kind and personable. Just let them know what you need and they will accomodate...More

Thank kathleenmdalton
Hotel's Favourite
Reviewed 28 May 2018

I live in Houston but travel to Austin weekly and have stayed at Embassy Suites, Double Tree, and Crowne Plaza. If not booked up, my 1st choice is Crowne Plaza since the staff are a joy. The concierge, Roy, is always friendly, smiling, and offers...More

1  Thank BanditCoon
Response from Randy B, General Manager at Crowne Plaza AustinResponded 4 June 2018

Thank you very much for your review of our hotel. I am pleased we were able to meet your needs and provide you with the world class service we encourage from all our associates. The next time you are in Austin I hope you will...More

Reviewed 1 week ago

Christian Linker was very nice and professional great customer service! I was impressed with the free shuttle service and trip to the airport. I will be back to this friendly location! Goes above and beyond and take take of the situation.

Thank Orrin H
Reviewed 1 week ago via mobile

Clean and well kept hotel. Very friendly staff throughout. We enjoyed our stay. Dessert for two, chocolate ‘something’ kept us talking about it for days afterwards, very good! They had a problem with tv and internet for a few hours, staff was very apologetic, and...More

Thank TXhome1225
Reviewed 2 weeks ago

There was a super sweet girl at the front desk (Ariel.. I wrote her name it might bE mistaken she was at the desk at midnight on September 1st.). She was awesome and super understanding when I lost my room key.

Thank Cody K
View more reviews
About
Description
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central ...More location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Best Value
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Best Value
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Best Value
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (127)
Room & Suite (141)
Dining (41)
Pool & Beach (36)
Amenities (21)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
maccasjg
24 August 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
26 June 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
14 June 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
Room Tips
"Make sure you stop in the Concierge room and say hello to Wanda. She is the picture of customer service... a..."
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"Rooms facing east are a bit quieter from the Interstate frontage road"
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"the location is perfect"
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"generally like a higher floor but got a lower on east side facing a parking lot....it was just fine..."
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