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They do keep it clean, but it’s a very old hotel and it shows. (Shower knob, toilet, smaller beds, AC unit, room lamps, little cracks on the walls etc)
Nothing is wrong, but I just don’t think this place shouldn’t be charging what they charge....More
I live in Houston but travel to Austin weekly and have stayed at Embassy Suites, Double Tree, and Crowne Plaza. If not booked up, my 1st choice is Crowne Plaza since the staff are a joy. The concierge, Roy, is always friendly, smiling, and offers...More
1 Thank BanditCoon
Response from Randy B, General Manager at Crowne Plaza AustinResponded 4 June 2018
Thank you very much for your review of our hotel. I am pleased we were able to meet your needs and provide you with the world class service we encourage from all our associates. The next time you are in Austin I hope you will...More
Hotel is nice with polite and helpful staff but Some of the decor might be little dated. The pros , has a nice little shop next to the elevators which sells little souvenirs of Austin and soft drinks/water along with sweets. The bar is excellent...More
Stayed here for one night. The hotel needs some cosmetic update for the outside. The staff is very friendly and the rooms are clean and spacious. I had the best salmon salad at the Crossroads Lounge. The breakfast buffet had a lot of variety. Hotel...More
I was traveling for business with multiple bags of luggage and looking at my phone to call a lyft when Paul offered to help me. Asked where I needed to go and carried my bags to the shuttle. Graciously made sure I was in the...More
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central …Morelocation at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.