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Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field.
Aireka at the front desk went above and beyond assisting us and answering all of our questions. She was pleasant and informative.
James in the bar was very friendly, knowledgable, and amazing customer service skills.
These two will be the reason I recommend and stay...More
I was traveling for business with multiple bags of luggage and looking at my phone to call a lyft when Paul offered to help me. Asked where I needed to go and carried my bags to the shuttle. Graciously made sure I was in the...More
Date of stay: October 2018
Thank Jerrica M
Response from Randy B, General Manager at Crowne Plaza AustinResponded 2 November 2018
Thank you so very much for your kind words and for staying at our hotel. We pride ourselves on having friendly, helpful, and efficient associates and Paul is one of our very best. I appreciate you taking the time to recognize him. We all look...More
Overall experience at this hotel was awesome. We were in town for the Capital City Classic soccer tournament and this hotel accommodated 3 of our teams and their families. The hotel atmosphere was very festive for the holidays and we really enjoyed the ambience. Rooms...More
My daughter and I stayed here for several days and I want to say everything was perfect! The staff were wonderfully friendly, beds comfy, food great and happy hour was happy! A special shout out to my new friend WANDA for personal touches during happy...More
The a/c wasnt cooling, so we waited to see if it would cool down.. IT NEVER DID! After showering it got worse, so we got switched to a different room. Worked fine! Asked for a compensation, and then all of a sudden we turned in...More
Date of stay: November 2018
Thank D.j. R
Response from IHGService, Guest Relations Manager at Crowne Plaza AustinResponded 1 week ago
Hi D.j. R,
Thanks for choosing us and posting your comments. I'm sorry you had trouble with the air conditioning. It's good to know that the staff helped provide an alternate room. We uphold the integrity of our colleagues, and I would the chance to...More