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Omni Austin Hotel Downtown

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#38 of 197 Hotels in Austin
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Omni Austin Hotel Downtown
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2,529 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Austin Hotel Downtown
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Showing 2,494: English reviews
Tucson, Arizona
Reviewed 22 February 2016

Very nice hotel. Spacious, comfortable, clean rooms. Roof top pool (but no hot tub). Free wifi if you sign up for their rewards program. The best part, though, is its location: one block from 6th Street, which is famous for live music. In fact, every room in the hotel comes with complimentary earplugs because it's so close to 6th Street....

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Helpful?
Thank Lisa_Saeed
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're very happy to hear that you enjoyed the convenience of our location and facilities. Thank you for sharing your experience. We appreciate the feedback.

Los Angeles, California
Reviewed 22 February 2016

Stayed February 4th to the 10th for a work related program. Room was on the 15th floor with a large sized bathroom and kingsized bed. It was clean and comfortable. Great bar and while I didn't eat at the restaurant, the food prepared by the hotel for my program was fantastic! The gym was a good size with a variety...

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Helpful?
Thank outoftowners99
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're very pleased to hear that every aspect of your stay was pleasant. We appreciate you taking the time to share your experience with other travelers, and we hope to welcome you back again in the near future.

Rockport, United States
Reviewed 21 February 2016

Highly recommend this 4-star hotel. Gorgeous lobby, friendly staff; lovely & comfortable room. Perfect location for downtown shopping, eating or 6th street entertainment. Just a wonderful experience and will stay here again most definetely.

Review collected in partnership with Omni Hotels & Resorts
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Thank Tammy R
Reviewed 21 February 2016

This was a great disappointment, you couldn't get room service on the phone ever, the front dest only answered the phone 20% of the time, couldn't get a bell hop. this was the most ridiculous experience I have ever had. We were there 2 nights.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank 167tenat
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Please accept our sincere apologies for the lapses in service during your stay. We depend upon guest feedback to reinforce our activities when we are on the right track and to put us back on that track if we should go astray. We will certainly share your comments with our team members to improve the areas you highlighted. Thank you...

Austin, United States
Reviewed 20 February 2016

I've stayed at Omni properties in other cities, but the Austin location was a disappointment. Internet was only offered at 3MB and only free if you are a select member. The pool was greatly highlighted on the site but was nothing but a baby pool. The rooftop area and location was also quite small. We also stayed on the 13th...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Czarina F
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate your feedback, both positive and negative. We're very sorry that you were disturbed by noise from the entertainment district, and we can certainly place you in an interior facing room should you decide to return. We hope that our noteworthy customer service will bring you back in the future.

Dallas, United States
Reviewed 19 February 2016

All in all a very lack luster experience. .The walls are thin, the staff was un interested in your arrival and the room was quite small for the type that i have stayed in, in other parts of the country.

Review collected in partnership with Omni Hotels & Resorts
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Thank Danica E
Austin, United States
Reviewed 19 February 2016

Very nice experience, room was spacious, bed was comfortable, air condition kept the room at the right temperatures. Staff very pleasant. Ancho's restaurant had good drinks and food selection for late night munching.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Peter C
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We thank you for sharing your experience with other travelers, and we're happy that your stay was enjoyable and comfortable. Please return soon.

Houston, Texas
Reviewed 19 February 2016 via mobile

We love Austin and have stayed at many hotels in and around downtown. The Omini is located in a great location of downtown Austin, which allows one to walk to 6th street, Capitol and Warehouse district. The Omini is great if you get an internal suite if you desire sleep. Wish we had been aware of that initially. My husband...

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Helpful?
Thank JullesBee
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for taking the time to post your feedback. We extend our sincere apologies for your discomfort as a result of the city noise. Our management team does work closely with the City of Austin to report noise violations from the Entertainment District. We do appreciate you reporting the issue with the HVAC system. We will rectify the issue...

Kansas City, Missouri
Reviewed 19 February 2016

We went as a family of 6 in May 2015. We had such a wonderful time. The staff was so friendly and helpful. Our kids can be a little spirited at times, and the staff made us feel so comfortable. We loved the rooftop pool. The rooms were great and spacious. It was a perfect location for us to explore...

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Thank SabKC
Atlanta, United States
Reviewed 18 February 2016

This wonderful hotel is right in the heart of the city. With a great (though expensive) breakfast or a quick bite, you can get out and see the sights. Upon your return, you can easily walk down to the 6th St and enjoy your evening with no need to bother with parking or a cab!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Thomasa D
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're pleased to hear that our central location was convenient during your visit to Austin. Thank you for sharing your feedback.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: €178 - €461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
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Also Known As:
Omni Austin Hotel Downtown Texas
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Omni Austin Hotel Downtown staff and other travellers.
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5 months ago
Houston, Texas, United States
Staffordshire, United Kingdom
1 month ago

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Questions? Get answers from Omni Austin Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High rooms facing 6th street strip have low level noise, though the hotel provides earplugs in the nightstand. They were *not* needed.”
 of 5 bubbles 215bambig, 2 Mar 2017 | Read review
“They have a 13th Floor - you have to stay on it. - Ghosts and Such!!!”
 of 5 bubbles AlishaF826, 12 Feb 2017 | Read review
“absolutely, avoid by the elevators, especially at this property”
 of 5 bubbles SouthWestUSA--Bill, 28 Jan 2017 | Read review
“I asked for a higher floor for a better view”
 of 5 bubbles Vinny747, 4 Jan 2017 | Read review
“18th Flt Balcony Suite/sweet. If noise, ask for OMNI ear plugs, they'll assist you w whatever they can! It's out of traffic too, DT!”
  • suite living room w sofa bed, ample room,,,
  • the suite bedroom, w reflection of bathrm
  • Sinning on 6th Street lol, 2 blks away, vu from balcony, 18th flr
 of 5 bubbles stevieb341, 26 Dec 2016 | Read review
5 of 5