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Sheraton Austin at the Capitol

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#94 of 200 Hotels in Austin
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Sheraton Austin at the Capitol
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946 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Austin at the Capitol
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Showing 929: English reviews
Dallas, Texas
Reviewed 1 February 2015

While attending this conference, I had numerous opportunities to interact with parking personnel, hotel staff, food and beverage staff. Everyone was kind and helpful often carrying out their jobs with splendid smiles. AND the food was delicious!

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Helpful?
Thank Jiaan P
Reviewed 31 January 2015

I stayed here on a Sunday night ahead of a Monday morning business meeting. I got in early and had called ahead for early check-in. The room was ready when I arrived around 12:30 and the front desk staff could not have been any friendlier. My room was on the 16th floor, pretty spacious, king-sized bed, clean and fairly well...

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Thank ml849567
Grapevine, Texas
Reviewed 30 January 2015

I attended an Arts Conference this week and from the valet to the bar, the service was excellent. I met Matt - the bartender and the valet manager, who were both attentive, courteous, professional and very friendly. The food at the reception was beautifully prepared and I liked it. We didn't stay at the hotel, but I will consider it...

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Thank nelllang507
Blue Ridge, Texas
Reviewed 27 January 2015

I stayed for business and upgraded for the Sheraton club. I spent my evenings there b/c of the rain. Kaleo the evening attendant was very friendly and attentive. Anything I needed he tried to help me with. The food and drink was excellent. I give Kaleo 5 stars!

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Thank brooke w
Reviewed 26 January 2015

Spent a few nights at the Sheraton at the capital in Austin and really enjoyed my stay. The staff was very friendly and seemed to go out of their way to help the guest. The Sheraton Club was awesome with the hospitality of Kaleo and his outstanding service.

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Thank Kdwigs
Reviewed 25 January 2015 via mobile

This is a decent Sheraton property near downtown and the capitol with convenient freeway access right at 11th and I-35. We stayed on the club floor which is a nice high floor (15) and has access to a small lounge. The room was decent though again somewhat small; clean, comfortable bed, modern amenities. Hotel could use an upgrade in general....

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Helpful?
Thank TacknJibe
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

TacknJibe Thank you for taking the time to write your review on TripAdvisor. It is great to hear that you enjoyed our convienient location to all that downtown has to offer. The Sheraton Club is a great upgrade for our guests looking to get away and relax. I will share your comments regarding our staff service with our team as...

California
Reviewed 14 January 2015

We stayed at the Sheraton Austin over winter break. The location is good and the hotel is nice, although the rooms are extremely tiny. As platinum members we had access to the Club Lounge which was WONDERFUL. Alan at the club lounge, tended to our needs and went above and beyond what he needed to do to make us feel...

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Thank NelCalifornai
Danbury, Connecticut, United States
Reviewed 14 January 2015 via mobile

I attended this hotel for business during an unusual cold front. Parking is $22 or $32 with the valet Who was quite kind. The first thing I noticed was this hotel is a little dated and not the cleanest hotel. For example, the elevator wasn't vacuumed, when I walked into my room the furniture was chipped all over. The bathroom...

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Helpful?
Thank Shaun B
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Shaun Thank you for choosing the Sheraton Austin Hotel at the Capitol. I will make sure to share your feedback regarding your room with our Director of Housekeeping. It is great to hear that you enjoyed our sweet sleeper bedding package as well as the staff. We pride ourselves on great customer service and the southern hospitality our staff is...

Reviewed 8 January 2015 via mobile

We had ate at the Landmark Restaurant had breakfast and received superior customer service from Mr. Roland his politeness was amazing. Mrs. Frances personally check in on us and went above and beyond to ensure we were taken care of. We will be back because of them.

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Thank Dwight H
Reviewed 8 January 2015 via mobile

I had breakfast at the Landmark restaurant where Rolando and Frances provided impressive customer service. It's hard to get that quality of service these days. They have exceeded my expectations and I hope the Sheraton recognizes and keep a close eye on their career path.

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Helpful?
Thank Emily H

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Sheraton Austin at the Capitol

Address: 701 E 11th St, Austin, TX 78701-2622
Region: United States > Texas > Austin
Price Range: €142 - €402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
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Also Known As:
Sheraton Austin At The Capitol Texas
Austin Sheraton
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Austin at the Capitol staff and other travellers.
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Questions? Get answers from Sheraton Austin at the Capitol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not recommended”
sportsdocusa, 23 Apr 2017 | Read review
“Choose another hotel in Austin!”
jmfbul, 4 Apr 2017 | Read review
“odd-numbered rooms look out over the freeway and a hospital; even numbered rooms have a better view.”
jacqueet, 9 Mar 2017 | Read review
“great pool area, nice lobby but dated rooms”
cotily03, 1 Mar 2017 | Read review
“Bring your own wine! :) I got charged $19.49 for one glass!!!!!!!!!!!!!!”
Rubester1472, 10 Feb 2017 | Read review
5 of 5