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Sheraton Austin at the Capitol

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#91 of 199 Hotels in Austin
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Sheraton Austin at the Capitol
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944 Reviews from our TripAdvisor Community

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Showing 927: English reviews
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Texas
Reviewed 3 days ago NEWvia mobile

The only good thing about this hotel is the pool and location. The room air conditioner was loud, the breakfast was just ok for $50 room service, the wall paper was peeling, the wall had holes that had been patched up badly, the closed circuit TV was fuzzy, the room was stinky when the air conditioner wasn't running, we had...

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Helpful?
Thank mabeyta
Fort Worth, Texas
Reviewed 3 days ago NEW

We have been coming to this hotel for a couple times now and like it. There is easy access to the hotel from the highway and it’s close to downtown. The rooms are clean and spacious with everything available and very quiet (even that close to the highway). The staff at the reception is friendly and helpful. Breakfast is a...

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Thank Patrick D
Reviewed 5 days ago NEW

Went for SXSW for the weekend. Had a great experience @ The Yard, thanks to Joe (security) and Avery (F&B). I wasn't actually staying at Sheraton, but decided to go there for the gigs at the Yard. It was the best decision I've made! Had loads of fun talking to Joe. What a nice gentleman! Avery did an amazing job...

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Thank Aki U
Reviewed 6 days ago NEWvia mobile

A very nice hotel that is within walking distance from 6th street, but far enough from what "keeps Austin weird" I enjoyed the sunset from the bar and my room so if you're into nice views, this is your place. The pool is nice as well offering both inside and outside areas. Food, drinks, fun, friendly and Texas hospitality... Y'all...

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Helpful?
Thank Sally R
Management response:

We appreciate you leaving such wonderful feedback and for the five-star rating! I am so happy to hear we could offer you some Sheraton-style, Texas hospitality while you were with us. We pride ourselves on providing excellent guest service in a very centralized and popular location. I am also happy to hear you could take advantage of our relaxing pool...

Houston, texas, USA
Reviewed 1 week ago

Spent two nights at the Sheraton and while it is certainly not my favorite Austin Hotel it was less than half the price of the Driskill or the Westin and the St Cecilia it now totally beyond my reach. It also had the advantage of being easier to get in and out of by car and as the weather was...

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3Thank jsthouston
Reviewed 1 week ago via mobile

Clean, if antiseptic smelling, 1970s hotel with a pleasant enough staff. The lobby and bar area are cute - modern and updated. Unfortunately the building is old and the walls and windows are thin. You can hear music coming from (if you believe the staff) five blocks away and everything the people in the room next to you are doing....

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Helpful?
Thank MsMatchGirl
Ginger M, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear MsMatchGirl, Thank you for taking the time to post a review of your stay. We are so happy to hear that you enjoyed our updated public space, but apologize that the noise issues detracted from that. I am sorry for the noise problem that you had. Unfortunately, it is the price we pay for being located downtown. In the...

Brownsville, Texas
Reviewed 1 week ago

The experience was great, costumer service was great, and the room was great. Great hotel overall to stay in. The location of the hotel has an easy access in and out. close to the expressway. The food from the restaurant is great, but a little pricey.

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Thank 209arturoc
Los Angeles, California
Reviewed 1 week ago

I stayed here overnight for a b'ness trip. The Sheraton Capitol is about 7 mi from AUS airport in DT ATX. Specifically, its on 11th St next to I-35, a half mile from that DT ATX hotspot, 6th Street. The lobby is fairly nice. It looks as though its been updated recently. Secondarily, the fitness center is open 24 hours....

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Helpful?
Thank J P
Ginger M, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear J P, Thank you very much for taking the time to review our hotel. We are happy to hear you enjoyed many aspects of your stay. We are pleased that you enjoyed our central location close to all of what downtown Austin provides. We are sorry to hear that your room did not meet your expectations. We are happy...

Frisco, Texas
Reviewed 2 weeks ago

This is a decent hotel within walking distance of the Capitol and several restaurants. The rooms were clean but I had to "request" a refrigerator (supposed to be standard) that never arrived. Housekeeping didn't arrive until after 4pm, and they seemed understaffed in general. That said, the employees that were there seemed genuinely eager to be helpful. The pool area...

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Helpful?
Thank glynisc365
Palestine, Texas
Reviewed 2 weeks ago via mobile

Had not been here since change from Marriott. The upgrades and modernization is good. Nice lobby, hotel rooms and meeting areas. New mattresses maybe? Downstairs outside bar really nice. Restaurant okay - menu not very extensive. One big issue was that the windows were filthy - Austin is beautiful but can't be seen out these windows. Parking is tough during...

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Helpful?
Thank rachel53

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Sheraton Austin at the Capitol

Address: 701 E 11th St, Austin, TX 78701-2622
Region: United States > Texas > Austin
Price Range: €141 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
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Also Known As:
Sheraton Austin At The Capitol Texas
Austin Sheraton
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Austin at the Capitol staff and other travellers.
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Questions? Get answers from Sheraton Austin at the Capitol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel in Austin!”
jmfbul, 4 Apr 2017 | Read review
“odd-numbered rooms look out over the freeway and a hospital; even numbered rooms have a better view.”
jacqueet, 9 Mar 2017 | Read review
“great pool area, nice lobby but dated rooms”
cotily03, 1 Mar 2017 | Read review
“Bring your own wine! :) I got charged $19.49 for one glass!!!!!!!!!!!!!!”
Rubester1472, 10 Feb 2017 | Read review
“Top floors is best since it will be more quiet”
petercT5512UP, 6 Feb 2017 | Read review
5 of 5