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La Quinta Inn Austin South / IH35

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La Quinta Inn Austin South \/ IH35
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365 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Harlingen, Texas
Reviewed 5 days ago NEW

Room was clean but smelled musty. Food was not up to par with other La Quintas. No waffles. or hot food Needed use of business center to print an important email for a morning business meeting but they have none. I was surprised since other LaQuintas I have stayed at had this service. Night clerk was not very helpful, she...

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Helpful?
Thank maryann396
lq0478gm2016, Manager at La Quinta Inn Austin South / IH35, responded to this review

Thank you for your feed back. Unfortunately we are one of the older La Quinta Inn Hotels and the city will not allow hot foods at this location due to not having a kitchen area as to prepare hot foods. Maybe in the future if a renovation is schedule for this property that amenity will be added as well as...

Atlanta, Georgia
Reviewed 6 days ago NEW

Run down and not clean, but the worst part is that they just don't care. There were stains in the carpet and filth on the ceiling from the ac . Sheets are not changed daily unless you find and place a card on your pillow.n I left personal property behind, and called the next day. I was told only head...

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Helpful?
Thank YoungOpa
lq0478gm2016, Manager at La Quinta Inn Austin South / IH35, responded to this review

We do apologize that you did not receive the service required to take care of your needs and accommodation. We would be happy to look for your item that was left behind as lost & found items are kept for 45 days. If you would care to contact the GM as I'm sure she/he did not ignore your email, it...

Stephenville, TX, United States
Reviewed 4 weeks ago

Someone on staff has taken up feeding stray cats in the stairwell (which was right outside our door). Cats everywhere.. The smell of cat piss would knock you down every time you walked outside. The room was full of flies, the fixtures were falling off the wall in the bathtub.. The place was completely run down.. Would not stay there...

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Helpful?
Thank John T
Reviewed 2 November 2016

Staff was very friendly. Continental breakfast was great with plenty of options for the kids. Room was clean. Hotel was very pretty. We stayed for 2 nights without any problems. Parking lot was well lit. Nice front area for guests to sit and mingle.

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Helpful?
Thank Angel Chow C
lq0478gm2016, General Manager at La Quinta Inn Austin South / IH35, responded to this review

Thank you very much for your feed back about our team and hotel in general. We will continue to strive as to always make your stay clean, friendly and comfortable with us. Thank you for your business. C. Mackey General Manager

Reviewed 1 November 2016

The room quality at this hotel is ghetto. The prices are obscene. $150.00 or higher and the rooms are in great need of renovations. Oh yeah, the a/c that turns on and off all night (no doubt a money saver) is crap! Disrupts sleep and cannot keep room at a consistent temperature.

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Helpful?
Thank Ted B
lq0478gm2016, General Manager at La Quinta Inn Austin South / IH35, responded to this review

We apologize that you was unhappy regarding our hotel rate structure during big events in our city. Your thoughts are noted by our corporate office regarding renovation needs. we do appreciate your business and if not at our location maybe we will see you at one of our more updated properties soon. C. Mackey General Manager

San Antonio, Texas
Reviewed 31 October 2016

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Helpful?
Thank lindabZ2966YI
lq0478gm2016, General Manager at La Quinta Inn Austin South / IH35, responded to this review

Coto de Caza, United States
Reviewed 27 October 2016

Room interiors are decent and fairly recently updated. Hotel exterior is old and looks more like a cheap road-side motel. Location is right next to a major freeway interchange and busy one-way surface streets around the hotel make it difficult (possibly even dangerous for seniors) to get in and out of.

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Helpful?
Thank Dan J
Corpus Christi, Texas
Reviewed 21 October 2016

This was a last minute booking for our friends that came to visit. We chose La Quinta based on previous experience with this chain. I was pretty disgusted with the room that we got, it had been a smoking room (which isn't a problem) it was cleanish although very dated. This room was well passed its sell by date, everything...

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Helpful?
Thank Maggie T
lq0478gm2016, Manager at La Quinta Inn Austin South / IH35, responded to this review

Thank you for tasking the time to give feed back regarding your stay at our hotel. I do deeply apologize for the cleanliness issue that you encountered with your room. First of all your room should had been clean 100% prior your check in. We do have team members available 24 hours to make what ever problems you have with...

Weslaco
Reviewed 18 October 2016 via mobile

The hotel is older. In a business area walking distance to several restaurants. Easy to get to off of i35. The room was clean but there was carpet that was pulled up and it had lots of stains. No refrigerator. There is a ice machine. AC worked well. There were only two outlets available and one didn't work. Pool was...

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Helpful?
Thank mrsstefguerrero
lq0478gm2016, Manager at La Quinta Inn Austin South / IH35, responded to this review

Thank you for your feedback regarding your stay, we have forwarded your comments onto our department heads to correct issues of concern during your stay. We do appreciate your business and hope to see you with again. C. Mackey

Reviewed 13 October 2016

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Helpful?
1Thank Cynthia F
lq0478gm2016, Manager at La Quinta Inn Austin South / IH35, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn Austin South / IH35

Address: 4200 I-35 South, Austin, TX 78745-1202
Region: United States > Texas > Austin
Price Range: €62 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin South / IH35 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
La Quinta Inn Austin i-35 s. Ben White Hotel Austin
La Quinta Austin
Austin La Quinta
La Quinta Inn Austin South / IH35 Texas
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Austin South / IH35 staff and other travellers.
3 questions
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San Antonio, Texas
over a year ago

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Questions? Get answers from La Quinta Inn Austin South / IH35 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good rooms at different hotels only”
 of 5 bubbles YoungOpa, 4 Dec 2016 | Read review
“Don't stay here, not for the price anyway!”
 of 5 bubbles 890maggiea, 21 Oct 2016 | Read review
“stay away from the front since it sits along I 35”
 of 5 bubbles williamo787, 12 Oct 2016 | Read review
“First floor as there are steps to climb to second floor rooms. Get rooms away from dumpster areas”
 of 5 bubbles A6261TZrobertm, 13 Sep 2016 | Read review
“Ask for a room away from the highway.”
 of 5 bubbles Porscheotto, 15 Aug 2016 | Read review
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